My friend lost her phone, two days ago, still talking about the trauma of her stolen phone, a debit alert of 50,000 naira was made twice in her bank, this hardened criminal used her phone number to pop up her BVN number. She, been a very tight business woman she have so many customers all over the state, as am talking to you any money that enters her account by chance will be withdrawing by this criminal. Please help a lady any remedy please, or if there is anything that the government can do to secure BVN so that only the user have the access to it. Thank you.

doraozuruonye:
My friend lost her phone, two days ago, still talking about the trauma of her stolen phone, a debit alert of 50,000 naira was made twice in her bank, this hardened criminal used her phone number to pop up her BVN number. She, been a very tight business woman she have so many customers all over the state, as am talking to you any money that enters her account by chance will be withdrawing by this criminal. Please help a lady any remedy please, or if there is anything that the government can do to secure BVN so that only the user have the access to it. Thank you.

why hasn't she blocked her number or her account... nairaland is not the place to rant, she should do the needful

ARABANBI1:


why hasn't she blocked her number or her account... nairaland is not the place to rant, she should do the needful

Block her account when the thief already have her bvn or do you think i said atm card.

But the thief does not have her fingerprint she should block the account simply.

Ausrichie:
But the thief does not have her fingerprint she should block the account simply.

She will not be using bank anymore all her life?

doraozuruonye:

She will not be using bank anymore all her life?

Welcome back

she should lodge complain at the bank where she registered. bvn asap they do change it in situations like this

Lol.

Nobody can steal money from your account with just your BVN!!!


If they are stealing money from her account, then there's chances she saved sensitive bank information on her phone, it's definitely not BVN.


There's a good chances the thieves are stealing money from her account using USSD banking and the solution to that is to block the phone number. She can easily do that by calling customer care of the network with another number.