Good morning NLs,

It is with dismay I bring to your notice the new way access Bank is stealing our money. They keep sending "CARD MAINT FEE-VERVE/VAT" deductions.

Despite CBNs policy that card maintenance charges should be done quarterly, access bank has made three(3) deductions, in one month (April), from my account all in the name of card maintenance fee.

It is disheartening that with the pandemic biting hard on citizens, especially on Nigerians, as people strive to survive, also shouldering the extended family, access bank has resorted to this method.

Imagine access bank making such outrageous number of deductions from all account holders: know how much day will be making every month.

Please access bank should know that this pandemic is biting hard on everyone.

Cc lalasticlala

Why can’t you cover your balance

Not only Access Bank. Other banks do same thing.

adewumiopeyemi:
Why can’t you cover your balance

Done.

Due to their high exposure to the Nigerian indigenous crude oil producers bad loan as a result of the decline in crude oil price banks like Access and UBA will seek alternative means of making money. I am not surprised. We have to be vigilant and report their excesses

genieplus86:
Due to their high exposure to the Nigerian indigenous crude oil producers bad loan as a result of the decline in crude oil price banks like Access and UBA will seek alternative means of making money. I am not surprised. We have to be vigilant and report their excesses

True. This is not the first time this is happening. But I couldn't take it any more. Imagine making such annoying deductions from all account holders with them. The saying 'a little drop of water make a mighty ocean' comes to mind.

This is very true.. Deductions are made almost on weekly basis

callmeVIBRANT:
This is very true.. Deductions are made almost on weekly basis

That is way bad. They just assume no one will notice

No wonder they always persuade customers to get atm cards even when you have no need of it.

ezeukwu1:
That is way bad. They just assume no one will notice

exactly

UBA is not left out.

they claimed I had 3 active ATM cards whereas they told me my card had expired and needed to be renewed but when it came to deducting it hasn't expired. then they added a third card that I had no Idea where it came from.

I sat there and said they had to deactivate it in my presence and they claimed they had, only for me to find out the next month that they only removed one because I was asking them where the third card came from. Till date they still deduct 2cards from me. I hardly use that account anymore, I'm thinking of closing it

I'm going to sue them personally,access bank issued an atm card for me without my approval ..they will hear from me after the lockdown ATM card na by force .

xendra:
UBA is not left out.

they claimed I had 3 active ATM cards whereas they told me my card had expired and needed to be renewed but when it came to deducting it hasn't expired. then they added a third card that I had no Idea where it came from.

I sat there and said they had to deactivate it in my presence and they claimed they had, only for me to find out the next month that they only removed one because I was asking them where the third card came from. Till date they still deduct 2cards from me. I hardly use that account anymore, I'm thinking of closing it

Like a predator, they find innocent customers to prey on. When they will be begging you to open an account with them with tongue will be sugar-coated.

simple250:
I'm going to sue them personally,access bank issued an atm card for me without my approval ..they will hear from me after the lockdown ATM card na by force .

Na access bank way be dat o. They force you into what you don't want

access bank is very useless.even when your debit card expires, they continue to charge for maintanence. it has happened to me and a friend

haykay2005:
access bank is very useless.even when your debit card expires, they continue to charge for maintanence. it has happened to me and a friend

The CBN needs to beam its search light on the activities of access bank.

Why I'm I not surprised , You'd be better off closing any account you have with them and take to your heels. Useless bank

I don't experience this shit y'all complain about. I use access bank. Maybe because I was able to confront them when they tried it initially.

Eberechi24:
I don't experience this shit y'all complain about. I use access bank. Maybe because I was able to confront them when they tried it initially.

Complain? I tried it severally! They always find an excuse. You never can b so sure. They make little deductions u overlook. For instance, u have #150,382, they deduct say #30 or #50, well u still have ur 150k intact right? Well Think again. Multiply it by d number of times such will b made in ur account. Then check out other account holders

Very true. They deducted from my account this morning for this same "CARD MAINT FEE-VERVE/VAT". The last deduction was just last month.
Rogues

Access charges me once a month for ATM o

ezeukwu1:
Complain? I tried it severally! They always find an excuse. You never can b so sure. They make little deductions u overlook. For instance, u have #150,382, they deduct say #30 or #50, well u still have ur 150k intact right? Well Think again. Multiply it by d number of times such will b made in ur account. Then check out other account holders

I complain via social media and they respond faster via Their social handles.

I take notice of any single deductions on my account. I don't delete alerts.

Eberechi24:


I complain via social media and they respond faster via Their social handles.

I take notice of any single deductions on my account. I don't delete alerts.

Ok. Could u pls help us with any of their social handles. Cos many of us, unable to go to their office, call and they b like hold on let's check. It could run in 20-30 mins, burning ur call card for u

Cc Lalasticlala, Dominique

I needed to make an important transaction this morning, logged into the mobile app to find nothing there, not even a trace of my account. I tried USSD the same thing. Till this moment, I cannot access my funds.

If you hop on their social media channels, all you find are countless number of unresolved complaints. This bank is really biting a lot more than is chewable.

ezeukwu1:
Ok. Could u pls help us with any of their social handles. Cos many of us, unable to go to their office, call and they b like hold on let's check. It could run in 20-30 mins, burning ur call card for u

Facebook. Access bank

Send a direct message to their inbox.

Eberechi24:


Facebook. Access bank plc.

Send a direct message to their inbox.

Thanx a bunch

ezeukwu1:
Thanx a bunch

It's Access bank. Plc should be omitted

Bitchlover:
Cc Lalasticlala, Dominique

I needed to make an important transaction this morning, logged into the mobile app to find nothing there, not even a trace of my account. I tried USSD the same thing. Till this moment, I cannot access my funds.

If you hop on their social media channels, all you find are countless number of unresolved complaints. This bank is really biting a lot more than is chewable.

The same happened to me this morning..
I haven't seen it till now

badmus1148:

The same happened to me this morning..
I haven't seen it till now

Is it Hubert or Herbert abi wetin be him name sef'
He non no say man pikin dey struggle

genieplus86:
Due to their high exposure to the Nigerian indigenous crude oil producers bad loan as a result of the decline in crude oil price banks like Access and UBA will seek alternative means of making money. I am not surprised. We have to be vigilant and report their excesses

Unfortunately, I use those two banks

Access charged me twice for card maintance this month.

Swinger60:
Unfortunately, I use those two banks

Access charged me twice for card maintance this month.

I think we need to start raising our voices till they stop this hanky-panky practice

That is why I am switching to Standard Chartered. Who maintains the card?