Helo Clubkonnect please kindly treat this with urgency. eco electricity payment was made since yesterday, 17th June, 2020, till now , no token was generated. all calls to your office didn't yield any positive result. imagine being in darkness after paying light bill. please and please resolve this as quickly as possible. Am being threatened of fraud because of this. Below is the login number.
08082445648.

...

I thought nairalanders do warn people here against transacting with club connect. And you went ahead still, see what you have done to yourself now. ImKeep waiting and keep dragging , you will wait tire.

We sincerely apologize for any inconvenience this experience might have caused you. We promise to feed you back soon as we work on it. Thank you for choosing CLUBKONNECT!!!

divinemandate:
Helo Clubkonnect please kindly treat this with urgency. eco electricity payment was made since yesterday, 17th June, 2020, till now , no token was generated. all calls to your office didn't yield any positive result. imagine being in darkness after paying light bill. please and please resolve this as quickly as possible. Am being threatened of fraud because of this. Below is the login number.
08082445648.

clubkonnect:
We sincerely apologize for any inconvenience this experience might have caused you. We promise to feed you back soon as we work on it. Thank you for choosing CLUBKONNECT!!!

please kindly do. Thanks

Mayng01:
I thought nairalanders do warn people here against transacting with club connect. And you went ahead still, see what you have done to yourself now. ImKeep waiting and keep dragging , you will wait tire.

my dear I have been in partnership with Clubkonnect for years now. I have make money and still making money through them. They are good and real except in customer care aspect and problem resolution. I see people calling them scammers. They are not, if only they can improve in their problem solving rate and their poor customer care. I pray they work on these aspect

Thank you for the positive feedback and we are glad to have people like you. Also, with all pleasure we are thrilled to inform you that our customer care service has improved by 100% and we look up to more of your patronage. Thank you for choosing CLUBKONNECT!!!

divinemandate:

my dear I have been in partnership with Clubkonnect for years now. I have make money and still making money through them. They are good and real except in customer care aspect and problem resolution. I see people calling them scammers. They are not, if only they can improve in their problem solving rate and their poor customer care. I pray they work on these aspect

clubkonnect:
Thank you for the positive feedback and we are glad to have people like you. Also, with all pleasure we are thrilled to inform you that our customer care service has improved by 100% and we look up to more of your patronage. Thank you for choosing CLUBKONNECT!!!

you're welcome. please the token is yet to reflect. kinkdly fix it. is urgent

Kindly, forward the meter number. Thank you for choosing CLUBKONNECT!!!

divinemandate:

you're welcome. please the token is yet to reflect. kinkdly fix it. is urgent

clubkonnect:
Kindly, forward the meter number. Thank you for choosing CLUBKONNECT!!!

0101160208373
that's the metre number

login number 08082445648

clubkonnect:
Thank you for the positive feedback and we are glad to have people like you. Also, with all pleasure we are thrilled to inform you that our customer care service has improved by 100% and we look up to more of your patronage. Thank you for choosing CLUBKONNECT!!!

clubkonnect, I have a complaint also to make since you guys only respond on Nairaland.

I transferred 500MB (SME) to a phone via my account since Sunday, the transaction was successful but the data not credited to the account.

I sent an email since Sunday but no response.

Attached is the transaction receipt.

You have been refunded. Kindly, check your wallet. Thank you for choosing CLUBKONNECT!!!

ediko5:


clubkonnect, I have a complaint also to make since you guys only respond on Nairaland.

I transferred 500MB (SME) to a phone via my account since Sunday, the transaction was successful but the data not credited to the account.

I sent an email since Sunday but no response.

Attached is the transaction receipt.

clubkonnect:
Kindly, forward the meter number. Thank you for choosing CLUBKONNECT!!!

I have sent what you asked for but yet nothing is done. am under pressure because of this transaction. please kindly attend to this issue. I was told yesterday by your customer care that the transaction was successful. if you can't solve it kindly refund the money to the wallet. free members being disgraced because of electricity bill is unfair. refund the money to the wallet if you can't generate the token.

We sincerely apologize for any inconvenience this experience might have caused you. Kindly, forward the meter number. Thank you for choosing CLUBKONNECT!!!

divinemandate:

I have sent what you asked for but yet nothing is done. am under pressure because of this transaction. please kindly attend to this issue. I was told yesterday by your customer care that the transaction was successful. if you can't solve it kindly refund the money to the wallet. free members being disgraced because of electricity bill is unfair. refund the money to the wallet if you can't generate the token.

clubkonnect:
We sincerely apologize for any inconvenience this experience might have caused you. Kindly, forward the meter number. Thank you for choosing CLUBKONNECT!!!

metre number. 0101160208373
login number. 08082445648

Clubkonnect this issue have not been resolved. Token not yet generated. you asked for metre number which I have replied but yet.

We sincerely apologize for any inconvenience this experience might have caused you. We are working on your token and you shall get a feedback from us soon. Thank you for choosing CLUBKONNECT!!!

divinemandate:

metre number. 0101160208373
login number. 08082445648

We sincerely apologize for any inconvenience this experience might have caused you. We are working on your token and you shall get a feedback from us soon. Thank you for choosing CLUBKONNECT!!!

divinemandate:
Clubkonnect this issue have not been resolved. Token not yet generated. you asked for metre number which I have replied but yet.

Here's the token pin for the prepaid electricity transaction. 3374-2174-8074-9915-4550. Thank you for choosing CLUBKONNECT!!!

divinemandate:
Clubkonnect this issue have not been resolved. Token not yet generated. you asked for metre number which I have replied but yet.

Well said.

divinemandate:

my dear I have been in partnership with Clubkonnect for years now. I have make money and still making money through them. They are good and real except in customer care aspect and problem resolution. I see people calling them scammers. They are not, if only they can improve in their problem solving rate and their poor customer care. I pray they work on these aspect

clubkonnect:
Here's the token pin for the prepaid electricity transaction. 3374-2174-8074-9915-4550. Thank you for choosing CLUBKONNECT!!!

Thank you very much. I learnt the challenge was from.Eco electricity company because I called the company to verify the payment. The person involved is one of my free member. But I think it would have been better if the transaction wasn't successful than being successful and delayed delivery. or better still getting response like " not available " than the delay.
As an upgraded member, i can boldly say that Clubkonnect is still the best among others. I still suggest improvement in customer care.
thanks once again.

clubkonnect:
You have been refunded. Kindly, check your wallet. Thank you for choosing CLUBKONNECT!!!

Thanks for that.
I could have replied that same day but I lost my posting privilege on Nairaland.

I bought 500MB for myself that same day and up till now I haven't been credited with the data.

Please treat as urgent

Thank you for the positive feedback. We are glad to have People like you and we promise to improve more on our customer care service. Thank you for choosing CLUBKONNECT!!!

divinemandate:

Thank you very much. I learnt the challenge was from.Eco electricity company because I called the company to verify the payment. The person involved is one of my free member. But I think it would have been better if the transaction wasn't successful than being successful and delayed delivery. or better still getting response like " not available " than the delay.
As an upgraded member, i can boldly say that Clubkonnect is still the best among others. I still suggest improvement in customer care.
thanks once again.

You have been refunded. kindly, check your wallet. Thank you for choosing CLUBKONNECT!!!

ediko5:


Thanks for that.
I could have replied that same day but I lost my posting privilege on Nairaland.

I bought 500MB for myself that same day and up till now I haven't been credited with the data.

Please treat as urgent

clubkonnect:
Kindly, foward the affected number. Thank you for choosing CLUBKONNECT!!!

Please see attached the transaction receipt. Thanks.

clubkonnect:
Thank you for the positive feedback. We are glad to have People like you and we promise to improve more on our customer care service. Thank you for choosing CLUBKONNECT!!!

your welcome always

Clubkonnect please kindly help with this too. electricity payment showing successful but token not generated.

metre number is 14201547743

login number 08038632076

thanks

divinemandate:

my dear I have been in partnership with Clubkonnect for years now. I have make money and still making money through them. They are good and real except in customer care aspect and problem resolution. I see people calling them scammers. They are not, if only they can improve in their problem solving rate and their poor customer care. I pray they work on these aspect

Lol
They still haven't solved it

Toma2:
Lol They still haven't solved it

it have been resolved

You have been refunded. kindly, check your wallet. Thank you for choosing CLUBKONNECT!!!

ediko5:


Please see attached the transaction receipt. Thanks.

We sincerely apologize for any inconvenience this experience might have caused you. You will be refunded after 24 hours if you didn't get your token pin for this transaction. Thank you for choosing CLUBKONNECT!!!

divinemandate:
Clubkonnect please kindly help with this too. electricity payment showing successful but token not generated.

metre number is 14201547743

login number 08038632076

thanks

clubkonnect:
You have been refunded. kindly, check your wallet. Thank you for choosing CLUBKONNECT!!!

Please it's not about the refund, I want to buy data with it. That's the reason I funded my wallet.

Is it that your system isn't working?