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Nairaland Forum / Nairaland / General / Career / Vacancy!! (148 Views)
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Vacancy!! by Nunulyon(f): 1:59pm On Jul 03, 2020 |
Job Title: Contact Centre - Hausa Speaking Location: Lagos Industry: Banking Summary: We are currently recruiting Hausa Speaking Contact Center Agents for a reputable bank.The incumbents will liaise between the bank and its current and potential customers as well as accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities: • Managing large amounts of inbound and outbound calls in a timely manner. • Following call center “scripts” when handling different topics. • Identifying customers’ needs, clarify information, research every issue and providing solutions. • Meet personal/team qualitative and quantitative targets. • Seize opportunities to upsell products when they arise. Requirements: • Bsc/HND in any discipline. • Must not be more than 27 years old. • Excellent spoken English with impressive interpersonal skills. • Fluency in HAUSA language is compulsory. • Must be resident in Lagos. To apply, kindly click on the link below: https://forms.gle/s6ooHBkSf24JWgLc6 |
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