� Problem
#Small business owners in Nigeria and abroad have to focus on making their business successful and most times can not afford the salary of a full - time staff to handle incoming calls, emails and communication in general.

#Working professionals with a side hustle that involves handling of calls and emails often struggle with balancing the demands of their full time job with the demands of their side business.


� Solution
#People with Administrative skills(also known as Secretaries in Nigeria) offer a packaged plan that aims to help small business owners handle their everyday communication with clients virtually. Now business owners can fully focus on building their business

#The administrative service has become mainly remote (work from home, office or any part of the world), ensuring small businesses get the full benefits of a full time administrative assistant while saving money.

� Opportunity and ideas

1Productize: 

#Packaging your service into a product with specific results/outcome for a fixed fee (hourly/weekly/monthly/yearly)  should be implemented to help you offer the service profitably and make it affordable for small business owners.

#The service(s) and outcome should be specified to ensure the business owners know what they are paying for. For example, if you are offering an administrative service that helps online coaches answer emails alone and not phone calls it should be specified on your website or social media page.

2 Offer it globally:

#There is a high demand for the best and affordable virtual assistant around the world as long as you can work hard

� Predictions
# The increase in job layoffs in both big and small businesses due to corona virus has sadly shown that most job positions can be handled by one person(even virtually) or software, this trend will continue to exist and people who have established themselves as multi-skilled and hard working virtual administrative assistants will remain relevant.

Read complete article; https://koyastack.com/2020/07/20/ideas-0004-virtual-administrative-assistance-service-for-small-businesses/