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How Do I Return An Item I Purchased On Konga - Crime - Nairaland

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How Do I Return An Item I Purchased On Konga by bbyby01: 12:27am On Aug 16, 2020
I bought 3 pieces of shirt from Konga and the wrong sizes of 2 of them were sent. Now this wasn't an error. The size tags were torn of from the undersized shirts so that I won't notice. Please how do I return it to get back my money plus what are the terms and condition for such.
Re: How Do I Return An Item I Purchased On Konga by ProtectMyMoney: 1:23am On Aug 16, 2020
bbyby01:
I bought 3 pieces of shirt from Konga and the wrong sizes of 2 of them were sent. Now this wasn't an error. The size tags were torn of from the undersized shirts so that I won't notice. Please how do I return it to get back my money plus what are the terms and condition for such.

The place you bought it, is that not the place to go and ask the people you bought it from?

Is contact us not available on their website?
Do they not have customer service info on their website?
Re: How Do I Return An Item I Purchased On Konga by bbyby01: 6:09am On Aug 16, 2020
ProtectMyMoney:


The place you bought it, is that not the place to go and ask the people you bought it from?

Is contact us not available on their website?
Do they not have customer service info on their website?
You don't know let those who know offer solution please
Re: How Do I Return An Item I Purchased On Konga by Sholatoye001: 9:36am On Aug 16, 2020
You can tweet @kongacare for a quick response or send a mail with the images of the wrong items received to help@konga.com and expect an update within 24 hours.

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Re: How Do I Return An Item I Purchased On Konga by jidamsel43(m): 9:39am On Aug 16, 2020
Contact the customer care services for help

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Re: How Do I Return An Item I Purchased On Konga by Sholatoye001: 9:51am On Aug 16, 2020
Sholatoye001:
You can tweet @kongacare for a quick response or send a mail with the images of the wrong items received to help@konga.com and expect an update within 24 hours.

Or call 08094605555 / 07080635700

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Re: How Do I Return An Item I Purchased On Konga by adecz: 11:52am On Aug 16, 2020
Don't be stingy,

dash your younger ones nah!! cool cool

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Re: How Do I Return An Item I Purchased On Konga by bbyby01: 5:19pm On Aug 16, 2020
adecz:



Don't be stingy,

dash your younger ones nah!! cool cool
I can do that. But I don't want to let these guys scam me like that

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