Kindly help me to suggest possible solution to this fault with my Tecno Camon 12 phone.

The problem is that I suddenly discovered that when someone calls me, it does not ring out. But the caller will hear it rings once and then begin to sound that my line is busy or not available at the moment. As a result of this, many callers feel I deliberately decline or busy thier calls.

I have checked all the checkables, including checking the "Do not disturb" feature, which is turned off, the airplane (turned off) and the voice mail feature which is not active as well, all based on my knowledge of phone.

I am presently in the village and there are no competent phone technician to fix it. I feel I can get any help from you guys here. Pls help.

Sell the crapno and join the good phone user wagon

try formatting the phone ..mine started something like that I had to get rid of it ..
I dont want to touch another tecno phone again in my life ..strictly samsung or iphone only

U need carlcare

Carlcare straight!

Sorry

moscojoor:
U need carlcare

What do you mean by carlecare?

tayo60:
Carlcare straight!

Thank for the suggestion to go to Carlecare.

I got there this morning and it was just a simple thing. I mistakenly pressed the "call reject" in smart panel - a very tiny and faint line along the right hand side of the screen of the phone. It was opened and remove from call reject and phone is very fine.

For the benefit of those who may not know this feature, I will attached a snapshot of it. The location varies in phones.

Thanks all.

nickxtra:


Thank for the suggestion to go to Carlecare.

I got there this morning and it was just a simple thing. I mistakenly pressed the "call reject" in smart panel - a very tiny and faint line along the right hand side of the screen of the phone. It was opened and remove from call reject and phone is very fine.

For the benefit of those who may not know this feature, I will attached a snapshot of it. The location varies in phones.

Thanks all.

this has raised negative backlash for the brand cos of your 'mistake'. Be careful next time.

nickxtra:


Thank for the suggestion to go to Carlecare.

I got there this morning and it was just a simple thing. I mistakenly pressed the "call reject" in smart panel - a very tiny and faint line along the right hand side of the screen of the phone. It was opened and remove from call reject and phone is very fine.

For the benefit of those who may not know this feature, I will attached a snapshot of it. The location varies in phones.

Thanks all.

Good to go bro!

Kunja2:
this has raised negative backlash for the brand cos of your 'mistake'. Be careful next time.

I hear you #teamtechnophones

Kunja2:
this has raised negative backlash for the brand cos of your 'mistake'. Be careful next time.

Shatap.

Tecno is full of mistakes.

go to settings, click on the call app and clear cache, if it continues you take your device to carlcare to have it checked

Camon 16 don come out

RiseAbove:
Camon 16 don come out

He has resolved the issue.

nickxtra:


Thank for the suggestion to go to Carlecare.

I got there this morning and it was just a simple thing. I mistakenly pressed the "call reject" in smart panel - a very tiny and faint line along the right hand side of the screen of the phone. It was opened and remove from call reject and phone is very fine.

For the benefit of those who may not know this feature, I will attached a snapshot of it. The location varies in phones.

Thanks all.

Good one.

Clear your cache on your phone app settings, then restart your phone

Disable call forwarding. Or there could be an issue with a third-party app.