I don't know about users anwhere else in Nigeria, but for those of us in the South South, Port Harcourt in particular, Glo's voice and data services have been horrible for some time now. I have hardly enjoyed the use of my Glo modem for 3-4 months now. The signal shifts from 3G to EDGE to GSM like 2 to 3 times a minute and each time you have to re-connect again.

Voice services are better, but dropped calls and inability to get through at all are very regular and there are also times when my phone simply loses signal altogether.

How long will it take Glo to resolve these issues? I have written to their customer service like 15times asking for compensation for the N5k 1.5Gb 30 day internet bundle which I was only able to use for about 12 days. They lied that they would call me back to arrange compensation, which they never did and soon stopped replying my constant e-mails.

Glo sucks!!

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