Since Friday, 2nd October, 2020 my GOTV decoder has refused to scan all channels on GOTV Max. It started with E48-32 error code on the major channels that come with Max. I was told to reset it. Subsequently, only 22 out of 57 channels was scanned with all other channels missing. I can't imagine subscribing with N3,600 and all I can watch is AfricanMagic Yoruba and some irrelevant channels. For instance, Mmovies, AM family, TNT, MTV base, all sport channels are missing.

The funniest thing is that GOTV has refused to come out straight to inform her customers what the situation is. They rather kept asking people to reset, reboot, change antenna location and all. I wonder how difficult it is to accept fault. At some point I did factory reset on the decoder and it refused to scan a single channel for a whole day.

However, most people seem to care less about the problem and this made me wonder why check and balance has no place in this country. How can you increase your service charge and the best you could do is to render poor services?

Or could it be that the situation is only with just few selected people.

Kindly state your current experience with GOTV...

I also went through similar thing, but what I did was to chill till midnight (3am) then I did a factory reset and all my channels came back

Omihanifa:
I also went through similar thing, but what I did was to chill till midnight (3am) then I did a factory reset and all my channels came back

Hhmmmm... 3am! What was your signal strength at that time?

Rexmy:
Hhmmmm... 3am! What was your signal strength at that time?

Strength 66%
Quality 100%