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Disheartening Experience With Sterling Bank - Business - Nairaland

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Disheartening Experience With Sterling Bank by Alliteration: 3:59pm On Nov 03, 2020
My youngest brother had this terrible experience with the sterling Bank. I have not had such kind of ineptitude with respect to customer care and services from other banks. I don't know if there are banks like that.
An amount of money was kept with the boy around last year. Not knowing what freezing an account entails, he called their customer care for a freeze of the account : thinking it was a form of security.
When the owner requested for the money, he was told by the local bank that he could not access that account because it has been frozen. He was directed to get an order from the court around March plus other documents. He supplied all within few days.
Since then, he has been posted that they are working on it. He has called their head office several times and no light of solution is showing . I personally took it upon myself to mail them about 5 months ago. He was called by the head office a day after the mail that they would resolve it. He has reached back to the local bank, the man in charge was even irritated by telling him that "he was disturbing, and he would resolve it". But, nothing is done!
This is November... How can this boy retrieve this money...? When the pressure was upon the boy to return the money, I have to support him while he sold his phone as well.


Bankers, Business tycoons and advisers... You are needed at this hour pls...
Re: Disheartening Experience With Sterling Bank by Alliteration: 4:08pm On Nov 03, 2020
Your advice is highly needed...
Re: Disheartening Experience With Sterling Bank by Pierocash(m): 4:16pm On Nov 03, 2020
I always advise people to store their money in bitcoin ,and secure it with 2fa, that will save them all this stress
Re: Disheartening Experience With Sterling Bank by Alliteration: 4:22pm On Nov 03, 2020
Pierocash:
I always advise people to store their money in bitcoin ,and secure it with 2fa, that will save them all this stress


It’s noted... How can this one be retrieved first
Re: Disheartening Experience With Sterling Bank by Pierocash(m): 4:42pm On Nov 03, 2020
Alliteration:



It’s noted... How can this one be retrieved first
u have done all that is needed, if no response from the bank ,then u are left with no other option than to sue them
Re: Disheartening Experience With Sterling Bank by Alliteration: 6:07pm On Nov 03, 2020
Pierocash:
u have done all that is needed, if no response from the bank ,then u are left with no other option than to sue them


Thanks a bunch

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Re: Disheartening Experience With Sterling Bank by Alliteration: 6:08pm On Nov 03, 2020
Lalasticlala,... mods should help to the front page

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