Good morning Nairalanders and Lalasticlala.

Abeg make una help me o.

I use palmpay for my transactions cause I read they're licensed by CBN. I have been using them for a while now, and I haven't experienced this long delay before.

However, I made a withdrawal to my account from the app 3 days ago of which its status till now remains pending. The money is quite a good sum, 6 digits.

I've chatted their customer care twice, each time the tone of reply the same. "We are working on resolving it."

This transaction as said is more than 48hrs–made on 13th of Nov, 2020. From my little knowledge about reverting of transaction this ought to have been resolved. Palmpay customer care didn't seem to have any tangible explanation for what is causing the delay and hence my rising suspicion about the whole thing.

So nairalanders, abeg, is there any financial bodies I can contact to force this Palmpay to credit me my money?

Abeg help me move am to FP, make wahala no go be like bicycle for me.


cc Lalasticlala

cc Seun

MickzyDonald:
Such a huge amount... Please just keep tagging them on twitter Telling them about the stress they've put you through, this isn't fair na...
But don't forget you have a brother over here also

It appears they're not on twitter bro. Can't find their handle.

same thing happened to me on quickteller app
they refused to credit me since Saturday morning and its stil showing pending...

Jamatips:
same thing happened to me on quickteller app
they refused to credit me since Saturday morning and its stil showing pending...

Omo, problem dey oo. For this Buhari era ehn.

Abeg Lalasticlala move this to FP. Someone may have information on financial authorities to contact on this.

TheWalkingMind:
It appears they're not on twitter bro. Can't find their handle.

palmpay are on twitter @palmpayapp

MickzyDonald:

Okay lets switch to their mailing address and their contact also , send the plenty mails telling them your issue with them, but it seems that's the usual process . I checked their site you can also check and call the number they've provided

It's palmpay oo, not paypal.

I'll call them

Pofgrace:
palmpay are on twitter @palmpayapp

I've tagged it. Thanks.

TheWalkingMind:
It's palmpay oo, not paypal.
I'll call them

Okay bro