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Xiami Nigeria Rejected My Warranty Claim (Pic) - Phones - Nairaland

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Xiami Nigeria Rejected My Warranty Claim (Pic) by Seeeker(m): 9:59pm On Mar 07
My Xiaomi Redmi 8a which is less than a year is bending to form a curve. I called the attention of Xiaomi Nigeria to the warranty issue and they ignored me.


What should I do, please?

.

Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by iTroll: 10:06pm On Mar 07
Because warranty doesn't cover user carelessness

Same way they don't tend to broken screen.
Warranty is mostly covering fstory defects and reasons which is of no fault on the customer

If you take your tecno to Carl care when it bend due to your carelessness and claim warranty, they will answer you abi?

Hypocrite

14 Likes

Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Seeeker(m): 10:10pm On Mar 07
iTroll:
Because warranty doesn't cover user carelessness

Same way they don't tend to broken screen.
Warranty is mostly covering fstory defects and reasons which is of no fault on the customer

If you take your tecno to Carl care when it bend due to your carelessness and claim warranty, they will answer you abi?

Hypocrite

Did I bend it myself? I woke up one day to see the phone bent. Phone that was never put in the pocket or slept on.

3 Likes

Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by falcon01: 10:34pm On Mar 07
Seeeker:


You are a fool. Did I bend it myself? I woke up one day to see the phone bent. Phone that was never put in the pocket or slept on.
atleast even if you bent it yourself, they should reply you and say No with Valid explanation why they Cant Accept it.
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Or11: 10:49pm On Mar 07
Did the phone mysteriously bend it sef? It's clearly your fault here and you are not getting it fixed for free or even fixed at all.

5 Likes

Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Kayconcept2(m): 10:58pm On Mar 07
More reason why Carlcare is more useful and reliable.

Even if it's my fault, that my phone had issues, I will still be given good attentions and far better customer service.
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Sunkanmiwise(m): 11:06pm On Mar 07
Just imagine phone curving by itself, so all the noise is just mere over hype.
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Seeeker(m): 11:09pm On Mar 07
Sunkanmiwise:
Just imagine phone curving by itself, so all the noise is just mere over hype.

That's what happened o. My wife is one using it and she always places it in her bag. She has no trousers to say she would put it in her pocket.

1 Like

Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Seeeker(m): 11:12pm On Mar 07
Or11:
Did the phone mysteriously bend it sef? It's clearly your fault here and you are not getting it fixed for free or even fixed at all.

It bent by itself. Phone that was not bent the previous day but became bent the following day. Never out in pocket and never slept on.

1 Like

Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Joezik(m): 11:16pm On Mar 07
Kayconcept2:
More reason why Carlcare is more useful and reliable.

Even if it's my fault, that my phone had issues, I will still be given good attentions and far better customer service.

Mumu you HV not been to Carlcare before
Given good attention for a fault that might HV been caused by u
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Joezik(m): 11:19pm On Mar 07
Seeeker:
My Xiaomi Redmi 8a which is less than a year is bending to form a curve. I called the attention of Xiaomi Nigeria to the warranty issue and they ignored me.


What should I do, please?

.

U are just been ignorant or trying to rubbish Xiaomi brand.

A fone can't just Bend without application of external factors or force .
A fone made with gorilla glass for that matter bend without application of force or heat or smtin....oga think well

7 Likes

Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Kayconcept2(m): 11:58pm On Mar 07
Joezik:


Mumu you HV not been to Carlcare before
Given good attention for a fault that might HV been caused by u

What ever you like, you can call yourself.

I am just stating my personal experience with Carlcare.
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by theFilmtric: 12:44am On Mar 08
Joezik:


U are just been ignorant or trying to rubbish Xiaomi brand.

A fone can't just Bend without application of external factors or force .
A fone made with gorilla glass for that matter bend without application of force or heat or smtin....oga think well
cheesy grin
Which gorilla glass??
So gorilla glass would stop it from bending?
Why do you guys hype gorilla glass sef? undecided
Ignorance is bad
Ignorance with confidence is worse


theFilmtricsay

1 Like

Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Abiodunspectre(m): 12:55am On Mar 08
Never seen a phone bend on it own.
Xiaomi needs to get it write with their devices before bring it down here.
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Abiodunspectre(m): 12:55am On Mar 08
iTroll:
Because warranty doesn't cover user carelessness

Same way they don't tend to broken screen.
Warranty is mostly covering fstory defects and reasons which is of no fault on the customer

If you take your tecno to Carl care when it bend due to your carelessness and claim warranty, they will answer you abi?

Hypocrite

Haven't seen a TECNO phone bend
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Abiodunspectre(m): 12:56am On Mar 08
Or11:
Did the phone mysteriously bend it sef? It's clearly your fault here and you are not getting it fixed for free or even fixed at all.


Is only fault was buying a bad phone.
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by PAWG(m): 1:00am On Mar 08
Reminds me of Apple bendgate
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Mhaey01(m): 1:43am On Mar 08
This bend was applied with force, the fone is a plastic material except the screen , I haven't seen a fone bent it's self, even iphone bent gate was little force before it could bend.

It's either the battery is swollen or something forcefully bent it.
If the screen damaged.
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by chukwuibuipob: 3:49am On Mar 08
shocked sad shocked on blended knee embarassed.Nah wah oo. Even without any force/fix it for him,the coy owe him explanation not just ignored him.Can they do such nonsense in their own country? We can’t be slave in our own country.We shouldn’t accept/condone nonsense.@Op,go and call them out on Twitter,FB etc and show the world their useless CRAYFISH Dey call phone
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Breastfeed: 5:23am On Mar 08
Na wa o, see this kind wahala now, that's why I prefer using better brands to avoid stories like these
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Breastfeed: 5:23am On Mar 08
Abiodunspectre:


Haven't seen a TECNO phone bend
me too, I can't even imagine my TECNO bending on its own
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by femi4: 5:52am On Mar 08
Seeeker:
My Xiaomi Redmi 8a which is less than a year is bending to form a curve. I called the attention of Xiaomi Nigeria to the warranty issue and they ignored me.


What should I do, please?

.
Crap! That's what you have there. That's what you get from substandard product
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Lyrics269(m): 6:47am On Mar 08
Chinese products no go kill person
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by OneKinGuy(m): 7:50am On Mar 08
Mhaey01:
This bend was applied with force, the fone is a plastic material except the screen , I haven't seen a fone bent it's self, even iphone bent gate was little force before it could bend.

It's either the battery is swollen or something forcefully bent it.
If the screen damaged.
My previous xiaomi phone, Redmi note 4x did have bend problem within the first year of using it. I tried Googleing the problem and saw that many users did had the same problem and the phone frame and back was made from aluminum.
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Seeeker(m): 8:19am On Mar 08
OneKinGuy:

My previous xiaomi phone, Redmi note 4x did have bend problem within the first year of using it. I tried Googleing the problem and saw that many users did had the same problem and the phone frame and back was made from aluminum.

Thank you jare bro. My wife is the one using the phone and never placed it in a pocket because she has no trousers. We just woke up to see it bent. Can I claim warranty for this?

1 Like

Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Emmbanny(m): 8:19am On Mar 08
But I am using same device. Close to two years now. But I never experienced any curve
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Joezik(m): 1:33pm On Mar 08
theFilmtric:

cheesy grin
Which gorilla glass??
So gorilla glass would stop it from bending?
Why do you guys hype gorilla glass sef? undecided
Ignorance is bad
Ignorance with confidence is worse


theFilmtricsay

Learn how to read and understand before replying.

You are the ignorant one here.

Did I say it won't bend
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by bigtt76(f): 3:44pm On Mar 08
Is it a candle that would bend itself due to heat? Abeg ....you sef reason am. Has anyone in the world complained their Xiaomi phone bent on their own? angry


Seeeker:


Did I bend it myself? I woke up one day to see the phone bent. Phone that was never put in the pocket or slept on.
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by tinnyailes(m): 4:27pm On Mar 08
Abiodunspectre:


Haven't seen a TECNO phone bend
my friends Camon bent that year o it was in his pocket while playing table tennis the screen broke too
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by Bestchild: 5:47pm On Mar 08
tinnyailes:
my friends Camon bent that year o it was in his pocket while playing table tennis the screen broke too
bend? Like bend? Lol, this is funny and hard to believe biko
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by tinnyailes(m): 6:08pm On Mar 08
Bestchild:
bend? Like bend? Lol, this is funny and hard to believe biko
yes the phone curved, that very slim camon with metal back
Re: Xiami Nigeria Rejected My Warranty Claim (Pic) by masterfactor(m): 7:14pm On Mar 08
Make we dey fear God in everything we do.
how can a mobile phone just bend without external force, from newton second law of motion with state that an object will continue to be in a state of rest unless be acted upon by an external force.
note I don't use xiomi neither am I promoting any brand, am just saying the fact.

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