This screenshot was shared by one of Easy Buy's customer.

He lamented how Easy Buy customer service agents are the worse sets of customer Agents "in the world".

Personally, I feel this is illegal. I'm not a lawyer though, but calling a customer a criminal is something I can't fathom.

First Picture: Easy Buy Customer Care Agent
Second Picture: Customer's Reply

Before they could send such message, you've not been paying as at when due...
If you have, they won't send you such message..
Doing easybuy is not an easy venture, it ties their investment down..
Pls don't apply for easy buy if you can't pay..
The country is hard I know but let's endeavor to cut our coat according to our size....

Doing easybuy is like taking loan from lapo or grummi, it doesn't always end well

NwaforIgbo:
This screenshot was shared by one of Easy Buy's customer.

He lamented how Easy Buy customer service agents are the worse sets of customer Agents "in the world".

Personally, I feel this is illegal. I'm not a lawyer though, but calling a customer a criminal is something I can't fathom.

First Picture: Easy Buy Customer Care Agent
Second Picture: Customer's Reply

Why did he collect the phone in the first place,if he knows he will find it hard to pay...He is a criminal until he pays the money he owes

If you are paying they won't be doing you like that

a friend of mine used easybuy to get a tecno phone, he never had any issues through out the arrangement

Most of my friends collected phone through eazybuy and they never have any issue, for as long as you'll pay every month you'll never have such issues

most of you replying are probably workers of easybuy because how can you say such? easybuy is not the only loan app in nigeria, but they’re the worst at customer service when you don’t pay on time.

people take loans or buy phone with a good plan to pay, but then it’s possible to hit a road block in life, so stop speaking as though you’re not humans. i have a bad experience with them, i always take loans from them and pay back even before due time but just once i hit a serious bridge in life, they started calling me criminal even though i wasn’t running away.

the penalty for overdue loan is more interest, you are not a criminal because you didn’t pay your loan on time, no bank or financial institution has the right to call you criminal because you did not pay your loan in time. you are only a criminal if you start running away or hiding.