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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Customer Service/front Desk (must Be From Hospitality Industry) (227 Views)
Customer Service/front Desk (must Be From Hospitality Industry) / Job Title: Customer Service/front Desk Officers at City tutors NG / Customer Service / Front Desk (2) (3) (4)
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Customer Service/front Desk (must Be From Hospitality Industry) by latestroles716: 5:46pm On Jun 29, 2021 |
Our client a reputable firm is looking to fill the role of a CUSTOMER SERVICE/FRONT DESK (MUST BE FROM HOSPITALITY INDUSTRY) RESPONSIBILITY • Welcomes all visitors by answering or referring inquiries, with pleasant demeanor, make guest and visitors feel comfortable and valued while on premises. • Dealing with telephone and email enquiries, recording details of each conversation for immediate follow up • Maintains security by following procedures, monitoring logbook, and issuing visitors badges where necessary. • Answering question and addressing complaints • Checklist and submission of reports to the line manager, Supervision of the office cleaners and security personnel • Ensures compliance with company rules and regulations in the reception area • Disbursement of Memo’s as required, Scheduling and setting up meeting, creating agendas, and taking minutes. Booking rooms and office facilities for official use. • Keeping diaries and arranging appointments for HODs and executive management • Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents • Logging expenses originating from front desk department REQUIREMENT • Speaks well. • Responsible. • Good understanding of time and people managements. • At least 3 years of experience in the hospitality industry Kindly send qualified CVs to lizzy.bika@willerssolutions.com |
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