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|Trailer Don Jam Me by Lawal2015(m): 10:42am On Jul 30, 2021|
A message to check up on an associate made my subconscious awaken to several issues that has recently eroded trust customers have in banks and banking system particularly in the area of protecting customers funds and personal information. I had reason to be in a bank recently and a senior bank official was responding to a seemingly perplexed young man whose funds was withdrawn without trace. The only explanation was that it was fraudulently used to fund sporty bet Acocunt.
Waving this incident off, I continued with my life only to be told by my associate today "Trailer don Jam me" he reluctantly explained how he discovered how his housing savings and other funds for his livelihood to the sum of Three Hundred thousand Naira (#300,000) was wiped off to fund the sporty bet account and yet the bank can't seem to give a tangible explanation.
Is our fund safe in our Bank Acocunt? These and many more fundamental questions are being raised by customers whenever they experience several threats either by outright unauthorized or uninitiated withdrawal of their funds or pecieved threat to their personal information either by way of phone calls, text messages and unsolicited emails from scammers or their cronies.
Majority of those who fall victims to this unfortunate situation had their ATM cards with them at the time of the incident, all they can do is watch helplessly while their funds are being withdrawn. Although Banks have severally informed customers not to disclose their card or Banking details to anyone as it may be almost impossible for anyone to have access to your account without one or two details of yours.
There is a need to be pragmatic and ask ourselves how possible this could be in this era of POS proliferation, rumor has it that some banks no longer load their ATM machines so that people can patronize POS operators. It is also important to ask how fraudsters get access to ones details that only the banks have in their custody, several people have recieved calls from individuals claiming to be a staff representing Banks and giving out the accurate Bank, account name, number and other details. They then go ahead to either ask to send a code back to them or send your card details for upgrade.
It is important that individuals protect their ATM cards, pins and passwords as if their lives depend on it because the losing ones funds especially life savings to these fraudsters may lead to horrendous situation, some people never recovered from the shock and embarrassment experienced from this situation.
Banks should be held responsible in this regards. How can they explain calls from criminals who call out your details in full, this shows that there is laxity in the security protocols of the bank, therefore banks may need to have a platform where funds transfered from one end to the other can be traceable without hassle and also have limits or standard operating procedure to seemingly fictitious accounts.
Conclusively the country's banking regulatory body needs to develop a platform for tracing funds and also initiate how monies can be recalled incase of suspected fraud or outright fraud, it may be difficult to explain how money dissapears without a trace. Nigeria's imperfect Banking system security protocol is being exploited by criminals from within and without, the earlier we wake up to the call, the better for us as a Country.
Samson Lawal is a public Speaker, Writer, Entrepreneur and a Farmer.
|Re: Trailer Don Jam Me by Aganju849: 11:53am On Jul 30, 2021|
The problem is from these new transaction switches that save your card details (inicluding password and Security number) on their servers
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