Even in the safest workplace, accidents will happen. Knowing the right steps to take will help to resolve the situation as quickly as possible and without making the situation worse. When an accident occurs, whether it’s minor or serious, it should be reported immediately so that proper medical attention can be obtained. Only attempt to give first aid until help arrives. Be prepared to assist in any emergency.

Know the telephone numbers to report an accident including “199, 767”

Then do what you can for the individual or individuals who are hurt.
Minor cuts and scratches:

Clean and cover to prevent contamination Foreign particles in the eye:
Never rub the eye to remove a particle
Lift the upper eyelid and pull it outward and down over the lower eyelid to induce tears, which can wash out small particles
If the particle is floating on the surface of the eyeball or under the eyelid, you can try to remove it with the corner of a clean piece of cloth.
Never try to remove an object embedded in the eye; have the victim lie flat, cover both eyes with sterile pads and bandage until medical help arrives. Try to minimize movement as that could make it go deeper.

Severe Bleeding:

Try to stop the bleeding if possible
Have the victim lie down and apply pressure on the wound with a sterile pad or the cleanest piece of cloth you can find
If the cloth becomes saturated with blood – keep adding more pads – do not remove any of them
If the wound is on an arm or leg, you can raise the wounded part above the heart
Continue to apply direct pressure
NEVER use a tourniquet unless you’re willing to lose a limb to save a life. Also, NEVER remove a tourniquet once it is applied.


Broken Bones

Unless the person is in danger, don’t move them until the broken bones are stabilized by splints. Splinting should be done by a professional
If the accident could have caused broken bones, again, don’t move the victim unless there is a danger, until a medical professional can assess the damage and direct the application of any splints that may be needed


Chemical Exposure:
If splashed with a chemical, the best treatment is to flush the areas that came into contact with the chemical with water for 15 minutes
This includes chemicals that may have been splashed into the eyes. You may need to hold the eyelids open gently to make sure they are properly rinsed.
After 15 minutes of flushing, seek medical attention immediately.


Shock: It is not unusual for someone to also be in shock

Are they weak and confused?
Is their skin pale, cold, and clammy?
Do they feel nauseated, or like they are going to faint?
Do their eyes appear vacant with dilated pupils?

If they have any of these symptoms:

Actions to take: Read more here