daamazing:
you can request salary loans via ussd. Sim was inserted in a different device

YeyeGbami:
Always use a SIM PIN.

kingsolomonjnr01:
Since they got them on CCTV, they will definitely get them.
Sorry about ur sister's lost.

yemi1504:


Exactly, but the threat one's SIM can be locked after incorrect PINs after a very few number of tries is why most are scared of taking it up! I know the stress I went through when one of my SIMs locked in this way but if you have your SIM Pack and know your PUK on it, you will be fine!

Cantonese:


Very unfortunate.

But may I ask if she truly called MTN customer care. I know that in such unfortunate circumstances the customer is asked to answer two questions just to prove that he/she is the owner of the said line. Once the questions are answered, the line in blocked instantly. That must happen while the customer care agents are on duty. I doubt it that a customer care agent would say the supervisor is not on duty. A lot of customer care agents even work from their homes.

In all, everyone should have SIM pin aside from phone lock for safety reasons.

As for the police, I seriously doubt if they can do anything about the situation. First they will reap you off by asking you to bring money for a entry and police report. Next they will ask you to bring 40k for tracking “a small phone” and 60K for tracking “ a big phone”. With no such money victims leave dejected.

RSVP:




Nah true you talk oo bros.
I have the same mindset when I enter IB few years back thinking make I dey live my jeje lifestyle with low budget.
Bros E never reach 2 years my eyes start to dey chisumchi

E come be like say dem don jazz me join
I sell everything run back to Lagos fast fast

Na der I know say theory and pratical nobi same thing.

Bola146:


Go to settings, then security, you will see sim lock enter it, it's safer

Ancecoker:


Then there should be a pin to authenticate the blockage or temporary suspension of ur account so as to prevent unauthorized persons carrying that out without your consent

YeyeGbami:


If you have the myMTN app , your PUK dey there too.

muller101:
Like activating all 3. For what nah.

gulfer:
Sorry about your loss. Something akin to this happened to my wife; hers was not a robbery but she was scammed into revealing the pin of her account (Opay) by a customer agent (fake)....they ended up clearing all her money in the Opay wallet as well as used the Opay account to borrow about N70,000 extra. Most of these fintech inventions should still rely on the trusted age-old 'security question' to which the right answer must be provided before any transaction beyond a certain limit can be done on an account virtually

flyca:
MTN: She called the MTN customer care service to block her SIM and after explaning the incidence the responser said “Madam, I would like to help you block your line o, but I'm sorry, my supervisor is not on duty now”

There are many things to say o, many anyhowness in Nigeria but I'll wait and read from you guys first.

Thanks
All these are phone locks but no Sim lock, Sim access should have been put on password
Update:
Thank you all for your helpful comments.
Please how can one password their SIM?

Chijindu160:
What is the default security pin for MTN Sim?

Hassanmaye:

Lol you doubt it but it's salary account

muller101:
I find it strange. Why all three? Or are you hiding something?

Ajoself:
If you lose a phone that has your account details in it, Quickly dial below number from any other phone to block your bank account from fraudsters.

1. Access: *901*911#
2. Zenith: *966*911#
3. GTB: *737*51*74#
4. WEMA: *945*911#
5. FirstBank: *894*911#
6. Keystone: *7111*911#
7. UBA: *919*911#
8. FCMB: *329*911#
9. Sterling Bank: *822*911#
10. Unity Bank: *7799*911#
11. Fidelity Bank: *770*911#
12. Heritage Bank: *745*7#
I3. Ecobank *326*911#
14. Union Bank *826*911#
15. Stanbic *909*911#
16. Polaris Bank *833*911#

When you dial the code from any line, you will be asked to enter the phone number you want to deactivate, and that settles it. Please share to your friends, families and well wishes.

mekussa:
1.Sim was inserted in a different device.
2. They then used the USSD to check the account number(because the loan has to be paid into an account number)
3. They applied for the loan and cashed out from POS locations.

My recommendations.
1. SIM PIN. With this, the SIM can't be used even if its inserted in another phone.
2. Block USSD transactions from your account or have another account(a backup) where you transfer money into when you want to do USSD transactions.
3. Keep your main ATM card at home always. Have another one where you transfer just enough cash to cover your basic necessities and something for emergencies. Even if they steal this one, money no plenty inside.
4. Instead of sitting down "SHOCKED" when robbed, run around and look for someone's phone to borrow , call customer care or use your banks USSD code to block your account.
5. It will cause stress but..... You can go to your bank and officially write to them to block some online transactions (like this loan thing). If you need a loan in future, its you that will walk to the bank. To avoid stories that touch

Sorry for the loss.

tritt:
Name of the eatery, please. Make we know where we go enter and where we go avoid.

GerogeI:
Hello All,
This is why you should not sign up for USSD banking no matter what your bank says.

I suggest your sister should immediately sue GTB bank for granting a loan in your name without adequate due diligence in less than 24hrs. That way they will be on the defence rather than attacking you to pay.

abdsamad:


Ussd still requires a pin though

larryjonze:




Forget say naa salary account! For a loan of 500k above to be granted, there must be an official attached, everything in bank entails process, a loan officier will have to review the application n check creditworthiness upon successful review the loan application is submitted for approval which involves an high official ... so whu authorised the 500k loan on a sunday, auto machine? BOT or spirit ? abeg these story no add

Hassanmaye:

Lol you doubt it but it's salary account

bjtinz:


Lol. It was a salary advance, not personal loan (so-called quick credit).

GTB allows up to 50% of your salary without hassles. However for them to have gotten such amount would mean she earns about 1m per month. How likely?

I agree, the story get as e be.

infogenius:


This account gave me goose pimples just like i was a victim.
Boys are not smiling at all.

For me, for a long time i don't go out with my ATM card (i just have one though) and seems like i won't renew once it expires by October. My phones no longer carries bank apps and i don't receive alerts from my banks.
This gives me a form of confidence in case of a theft.

Nevertheless, one will just need to be extra careful.
God will help us.

hahn:


That shopping bag comment made me

That's how my former landlord and his wife will be monitoring our bag anytime we come back from shopping. I even caught him severally going through our bin

My plan is to move to Lekki too but where the money?

Whatever you do bro, stay away from poor people

Bola146:
that is why all my sims have password, these criminals are just clever, no one would trust you that you were robbed. They will be caught soon

beta247:


Pls how do I do that? Which one is default sim pin?

mekussa:


No be everybody dey put PIN for USSD o.
Last year, dey thief my father phone, use USSD commot 460k between Saturday night and Sunday evening. They did cardless withdrawals and transfered to pOS. Dem even use am buy credit.
I just go first bank, print the account statement, get the account numbers of the POS people and the phone numbers wet receive the airtime. Unfortunately for them, one if the POS people dey also use first bank so I wrote a letter to their fraud department and they blocked the guys account and arranged for bank police to pick him up. Na so him take provide who send am money o. We recovered the 90k still in his account. The guy wey thief d phone dey awaiting trial for keffi prison but na only 280k wet we fit recover out of d money.

That same day, we wrote to the bank and asked them to BLOCK all forms of transaction except ATM, POS and OTC.

The next time dem steal him phone, nothing do the money.