Job Type Full Time
Qualification BA/BSc/HND
Experience 5 years
Location Not specified
Job Field Customer Care

Contract & Job type: Full Time, Regular

Your Role

Manages customer complaints and delivery satisfying customer service
Steers the management of orders from creation to invoicing, including customer negotiation
Ensures high quality and efficiency of CS processes, steers and monitors Service KPIs of CS
Acts as point of contact between customers and internal functions (Marketing, PD, Quality, Management etc.)
Maintains high level services and improves planning accuracy, incl. new customers implementation
Identifies and improves department bottle necks
Systematically develops Teams and Talent in the respective Customer Service organization

Your Skills

Bachelor's Degree
Minimum of 7 years' work experience in Supply Chain Management

Method of Application
Interested and qualified? Go to https://joboutsourcing.carrd.co/ to apply