People hire a domestic cleaning service to make their lives easier. As a Residential Cleaning Services In orlando contractor, you not only need to give a good service, but you also need frequent communication with your customer to ensure that both parties understand their liabilities and that there are no misconstructions.

Before taking on a new customer, it's important to specify what services are included in their cleaning service. As you walk through the home with the customer agitating the specifications list of what will be gutted, be sure to ask plenitude of clarifying questions. For illustration," so you DON'T want us to smoke the curio press?"

Give your customer the written specifications list so they know what's covered in their routine cleaning. Your specifications list may also include the fresh services you can give similar to carpet cleaning or window washing, the freights for those services, and how important advance notice you need before taking on any fresh tasks.

You may need to explain to your guests that your crews are listed to clean several homes on a particular day and thus, any added services must be requested in advance. This not only ensures that your crew can spend the fresh time demanded to clean, but that they will have the right inventories for the job.

Good communication is also important in the case of accidents, mishaps, or broken particulars. Instruct your workers to leave a note whenever a problem or accident occurs, and to communicate with you incontinently so you're apprehensive of the situation. It's handy to have a pre-printed form that contains a check-off list ( broken item, stain that would not come out, cracked window, etc.) to leave at the home and contact information for your cleaning company.

Your cleaning crew can also leave notes if they notice fresh tasks that need to be done. Is it springtime and the windows need washing? Are the carpets looking soiled and need Residential Cleaning Services In orlando? This not only shows the customer that you watch about their home but can also lead to fresh services you can give and charge for.

Canceled Movables or missed movables can beget problems if you do not communicate with your customer about your programs. Outline your cancellation policy in your client contract and bandy it with your client so they're completely apprehensive of your policy. Again, if your workers miss an appointment, you need to have a policy in place that will keep the client happy- maybe a reduction on the coming service.

Do not let a simple misreading of the services you give escalate into losing a customer. Keep open a good line of communication to help ensure your success. Make sure your crew leaves notes and check-ups with follow-up phone calls to keep your guests happy and your gains flowing!