Hello Friends,

Please, I need help ooo!

My wife can't remember her Facebook password and she does not have access to the email and phone number she used to register the Facebook when she opened it like 10years ago. She got a new phone because her old phone has totally gone bad. Accessing her Facebook page, which happens to be her major advert platform for her business has been so challenging since she changed her phone two weeks ago. Please, we need someone to help us out. She can't afford to lose the Facebook Account, because she has lots of previous, current, and potential customers as her Facebook friends. Also we are trying to be careful not to fall victim of hackers who would hijack the account in the process of helping out. She is a baker and caterer. I would appreciate the aid of the Tech gurus here.

Best regards!

Moderators: FRONT PAGE PLEASE

Option 1: she should create a new Facebook account and make it an admin of the page also... that way she has an account which she has total control of to manage the page too.


Option 2: she should use her old phone to add an email or phone number to the Facebook using the app or browser whichever she used to login before.. that way she can reset her password using the new phone or email.

Last option:

This link below should probably be the last useful resort.
https://m.facebook.com/help/105487009541643

She should have a valid identification means nearby.

gistray:
Option 1: she should create a new Facebook account and make it an admin of the page also... that way she has an account which she has total control of to manage the page too.


Option 2: she should use her old phone to add an email or phone number to the Facebook using the app or browser whichever she used to login before.. that way she can reset her password using the new phone or email.

Last option:

This link below should probably be the last useful resort.
https://m.facebook.com/help/105487009541643

She should have a valid identification means nearby.

Thank you!
We've tried Option 2 but to no success.

I don't understand the Option 1 very, but will try it out and revert.

UTILITYMAY:


Thank you!
We've tried Option 2 but to no success.

I don't understand the Option 1 very, but will try it out and revert.

How do you mean to no success?

If you could elucidate I may be able to help.

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