Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / NewStats: 3,148,785 members, 7,802,455 topics. Date: Friday, 19 April 2024 at 02:41 PM |
Nairaland Forum / Nairaland / General / Jobs/Vacancies / Vacancy For Customer Service Representative In Lekki Phase1 (485 Views)
Vacancy For Customer Service Representative In Lekki Phase1 / Vacant Job For Transaction Service Representative In A Reputable Financial Firm / Job Vacancy For Client Representative In Port Harcourt (2) (3) (4)
Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 10:17am On Dec 02, 2021 |
COMPANY NAME: SOFTHILLS MEDIA JOB LOCATION: LEKKI, LAGOS STATE Job Description An ICT company in Lagos is looking for a Customer Service Representative who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities Customer Service Responsibilities list: 1. Manage large amounts of incoming phone calls 2. Generate sales leads 3. Identify and assess customers’ needs to achieve satisfaction 4. Build sustainable relationships and trust with customer accounts through open and interactive communication 5. Provide accurate, valid and complete information by using the right methods/tools 6. Meet personal/customer service team sales targets and call handling quotas 7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution 8. Keep records of customer interactions, process customer accounts and file documents 9. Follow communication procedures, guidelines and policies 10. Take the extra mile to engage customers Requirements 1. Proven customer support experience or experience as a Client Service Representative 2. Track record of over-achieving quota 3. Strong phone contact handling skills and active listening 4. Familiarity with CRM systems and practices 5. Customer orientation and ability to adapt/respond to different types of characters 6. Excellent communication and presentation skills 7. Ability to multi-task, prioritize, and manage time effectively MODE OF APPLICATION Interested applicant should forward their names, qualification, post applying for and their CV/resume to (sleekcareers.ng@gmail.com). |
Re: Vacancy For Customer Service Representative In Lekki Phase1 by vinnyelite: 1:33pm On Dec 02, 2021 |
Latest BizMate Jobs Today Apply Now & Share 1. Content/Social Media Strategist- Lagos 2. Personal Assistant- Lagos 3 Business Analyst- Lagos 4 Partnership Acquisition Manager- Lagos 5. Sales Executives- Lagos 6. Male Store Manager- Lagos 7. Accountant Manager- Lagos 8 Products Manager- Port Harcourt 9. Internal Control Officer - Lagos 10 Financial Control Officer- Lagos Click Now...Before they Expire https://bizmate.mate3x.com/job-list-v5/ |
Re: Vacancy For Customer Service Representative In Lekki Phase1 by Missmossy(f): 5:48pm On Dec 02, 2021 |
Sleekcareers:Hi, what’s the salary for this position?? |
Re: Vacancy For Customer Service Representative In Lekki Phase1 by Sleekcareers(m): 10:11am On Dec 03, 2021 |
Vacancy still opens for interested applicants... Apply Now.. |
(1) (Reply)
Need Accomodation / Script Writer Needed Urgently / Diesel Supply
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 13 |