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Fintech Business Support - Jobs/Vacancies - Nairaland

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Fintech Business Development Manager / Fintech Business Development Manager / United Nations Business Support Assistant Job Recruitment - SSCE/Diploma/Degree (2) (3) (4)

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Fintech Business Support by desolas(f): 3:02pm On Apr 25, 2022
Location: Lagos


Job Objective

The Business Support Manager will work to ensure that prospective clients are successful reached and onboarded in order to meet set performance targets. The candidate must have a proven track record in working in a B2B sales team and managing a client life cycle. This position will drive all service innovation to maintain a competitive advantage and also to meet or exceed sales goals. This role requires good knowledge of the client/accounts management as well as the financial services sector. 


Job Duties

1.      Client Servicing & Retention

·         Ensure the Origination team offers a timely and professional service 

·         Utilising existing networks and relationships in credit, investment, savings, pension and insurance industries to build new business.

·         Create proposals and make presentations to clients. 

·         Follow business process and make recommendation for improvement

·         Liaise with other departments to ensure delivery of all service level commitments to clients

·         Prepare reports on all origination activities for internal and external clients.

·         Carry out periodic client satisfaction surveys and identify key success areas and shortcomings 

·         Recommend incentives to retain clients 

·         Actively search for service gaps and proffer solutions 

·         Highlight upselling, cross-selling, cycle-based selling opportunities for existing clients 

·         Identify business opportunities from business intelligence and market knowledge



2.      Business Operations

·         Keep abreast of internal operational changes; identify problems and proffer solutions

·         Implement any approved system/ process changes 

·         Test and assess the effectiveness of system/ process changes 



Education/Knowledge, Skills, Attributes and Experience

·         Bachelor’s degree in any discipline

·         At least 5 years and above proven sales experience in a B2B client-facing role, marketing and distribution role 

·         Experience working in the insurance sector is preferred. 

·         Experience implementing sales strategies for B2B and B2C

·         Sales skills (cold calling, sales meetings, price and terms negotiations, problem management, account management, account growth etc.)

·         Ability to work in a team or stand-alone plus a determination and motivation to exceed targets.

·         Ability to influence at all levels

·         Office suite software (including Microsoft Sharepoint, Word, Excel, PowerPoint, and Outlook) 

Other Requirements

·         Possess strong customer management acumen 

·         Ability to secure clear direction and buy-in from business leadership and then maintain visibility as strategy is executed 

·         Ability to take high-level vision and translate down to executable actions 

·         Ability to foster strong professional relationships and manage expectations with customers, distributors, department leaders, and fellow employees 

·         Ability to multi-task and thrive in an environment with shifting priorities and time-sensitive deadlines 

·         Strong sense of organisation and attention to detail are required 

·         Strong verbal and written skills are required 

·         Strong ability to prioritise and balance competing requests for support 

·         Ability to work independently once strategy and direction is identified, while maintaining strong visibility for the organisation 

·         Strong analytical and logical skills 



Applicant must have Financial and Insurance industry experience.

 

Qualified and Interested candidates should send their CVs to recruitment@u-connect-ng.com using the job title as subject of the mail.

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