Ishilove:

You will move the vehicle to the guardroom and Glenn will fix it inside the compound. Only when all issues have been fixed will he be released.

This guy, you ehn. LMAO

buygala:


Walahi.. E go fix the moto inside the barracks still write 50-page written apology and undertaking for 1 year warranty for what he fixed ..

E be Jamaican no mean say we Nigerians no fit cure him madness


That lady's effrontery is really annoying

buygala:


@ bolded.. Network of quacks yeah?

When you guys want to collect customer's money, you people collect it sharply without putting the payment process through your "network".. In fact I am sure you people have multiple options for a customer to settle una invoice.. POS, Cash, Transfer, Bitcoin, etc..

E reach customer complaint, you guys suddenly have only one option for official communication which quite conveniently, is happily bouncing upandan like a dud cheque.. Na for customer complaint una suddenly remember say una be "part of network"

What is even more annoying is the guts you have to give this kind of razz explanation ... Mr Gbola is a very nice guy.. If na me you give dis kain Bobo, God knows I go carry soldiers pick up anything and anybody I see in that your shop.. Na for guardroom Glenn abi wetin be him name go resolve the complaint before dem allow am go house..

If your shop has a problem resolving customer complaints, close it down pending the rectification of that problem.. You can't collect money for a service and then blame "part of a network" when you are called to account..

GloriousGbola:
I understand that
1) radautoworks is very very occupied right now. A construction project is a very big deal. As an aside we briefly interviewed that guy who was the site engineer for your first workshop for a similar project.

2) corporate email often has plenty of filters that block out suspicious emails

3) any discussions on NL may devolve into a bullying free for all just as this one kind of did.

4) I am however sure more can be done. If I am having issues like this, anyone without direct access to rad may be suffering the same thing. Disappointment that cannot be communicated and resolved or corrected for.

Alfred74:


See this life ehn,just have sense.Dont be like sultaan,who despite his age,will always choose to be silly when responding to serious issues.So the disgruntled customer should go and die because he has a Toyota and is therefore a drop in the ocean for the outfit?Hopefully you don't have children.You have nothing to imbibe in them with your way of thinking.Even if the customer rides an okada,his complaints should be dealt with as atwhenever he does complains.You think you are helping the company by being stupid.Oponu

sultaan:


When you put your issue on Nairaland open to public comment, how serious in this world is a Nigerian used Toyota Siena.
The cost of properly fixing the car is more than it is worth.

You as a business try your best to satisfy all customers, and there will be jobs you get burn on.

There are days shops wish they had turn some customers away, and it mostly happens after you get into such jobs.

It is not that I don't have sense, I have educated myself enough to make sense of my car problems. If you use a car for over 10 years like me you get to know what is wrong before taking it for repairs

sultaan:


When you put your issue on Nairaland open to public comment, how serious in this world is a Nigerian used Toyota Siena.
The cost of properly fixing the car is more than it is worth.

You as a business try your best to satisfy all customers, and there will be jobs you get burn on.

There are days shops wish they had turn some customers away, and it mostly happens after you get into such jobs.

It is not that I don't have sense, I have educated myself enough to make sense of my car problems. If you use a car for over 10 years like me you get to know what is wrong before taking it for repairs

diportivo:


bros

ki gangan le nso n'igboro enu ti o dun l'eti yi gan sef??

the cost to maintain a car will dwarf its purchase cost over the car's lifespan ideally so u mean we mow shld throw it away and not maintain it?

that u have educated urself to make sense of ur cars problems doesn't means every other person should have that sort of time...or why do we still have mechanics then?

e ma ma soro bayii jare....agba ntara nowww

so a pilot that leaves airplanes for engineers ti jebi niyen o...because na Embraer and not boeing

oro te so yi ku die kaato

sultaan:


When you put your issue on Nairaland open to public comment, how serious in this world is a Nigerian used Toyota Siena.
The cost of properly fixing the car is more than it is worth.

You as a business try your best to satisfy all customers, and there will be jobs you get burn on.

There are days shops wish they had turn some customers away, and it mostly happens after you get into such jobs.

It is not that I don't have sense, I have educated myself enough to make sense of my car problems. If you use a car for over 10 years like me you get to know what is wrong before taking it for repairs

9icetoo:


If I talk am wetin dey my mind eh, if I talk am....

Make e be.

Make I tone down the vawulence.

But be guided.

buygala:


Walahi.. E go fix the moto inside the barracks still write 50-page written apology and undertaking for 1 year warranty for what he fixed ..

E be Jamaican no mean say we Nigerians no fit cure him madness


That lady's effrontery is really annoying

9icetoo:

Bia enyia,

Speak language wey we fit understand na.

diportivo:


I had to go local so he knows he didn't make any iota of sense


comrade,no vex abeg


he will still come and write another one and we go reply again

sukkot:
so i went to radautoworks to try to fix some issues with my car 2 weeks ago. so i sauntered up to the counter and told them my issues. Next thing the mahfuka said is that just to even look at your car the cost is 10 thousand naira . am looking at this crazy negro like are you serious ? he said HELL YEAH!!!! . Am llike Mahfuka do you know how much grocery i can get for 10000 naira ? your crazy ass just wanna charge me 10k just to look at a niggas ride ? i was about to start slapping everybody there but then i saw the jamaican yardie rastaman that nigga like 7feet tall and weigh like 400 pounds of muscle. that nigga look like he can break me in half easily and use me for jamaican jerk chicken. so i calmed my ass down and strolled out. can yall belie this shit ? 10k just to even look at your car without fixing anything ? who got 10k to waste ? 10k can get me 4 boxes of KFC at admiralty way . radautoworks yall wrong fo dat shit mayne

sultaan:


When you put your issue on Nairaland open to public comment, how serious in this world is a Nigerian used Toyota Siena.
The cost of properly fixing the car is more than it is worth.

You as a business try your best to satisfy all customers, and there will be jobs you get burn on.

There are days shops wish they had turn some customers away, and it mostly happens after you get into such jobs.

It is not that I don't have sense, I have educated myself enough to make sense of my car problems. If you use a car for over 10 years like me you get to know what is wrong before taking it for repairs

zabimaru:


To me, this is the default justification for not fulfilling one's end or a bargain.

Person A claims to be able to Fix my car (or my country) after a series of merry go round abuses. This same person claims to charge way above the rest as is supposed to be. I decide to give this person a chance to fix my car (or country) and after paying through the nose, my car is kept for circa 8 days (or years) in this person's care, only for me to get back and my car(or country) is in an exponentially worse state than its early state.

If this specialist's only response is this excerpt you have drafted up there, then all my efforts, resources and time are as good as wasted!!!

GloriousGbola:


This is why people call you daft. Who told you it was Nigerian used? Or you have never imported a car before? You just take a car and immediately put it on the road?

Look at this dunce. No matter what a car brought into Nigeria will have some issues your local mechanic will not be able to detect. This is why I took the car to rad, expecting that EVERY potential issue would be detected and highlighted.

Sadly this did not happen.

What nonsense from the daft small children in old man body that litter this forum

snipesdam:
This reminds me of that Acura MDX issue they couldn't fix in 2wks. @Gazzuzz fixed in 1week. Those guys no Sabi anything... I better pass them sef with my DIY.

Throwing new parts to any fault.

drakeskull:
See as dem spoil the cruise thread

Udemzy05:



In the repair field, you learn everyday, that's why most serious technician have groups they can share information among themselves and some pay for professional course to upgrade their knowledge.

There are some things a kazeem will fix under one hour but a mechanical engineer with all the education will take hours to figure out.

No be say dem no sabi anything,them just never get solution to that particular issue.

9icetoo:

Cumrade, no talk am.

No talk am.

Na season he dey so.

Supply is endless.

No talk am.

sultaan:


When you put your issue on Nairaland open to public comment, how serious in this world is a Nigerian used Toyota Siena.
The cost of properly fixing the car is more than it is worth.

You as a business try your best to satisfy all customers, and there will be jobs you get burn on.

There are days shops wish they had turn some customers away, and it mostly happens after you get into such jobs.

It is not that I don't have sense, I have educated myself enough to make sense of my car problems. If you use a car for over 10 years like me you get to know what is wrong before taking it for repairs

biosilicon:
Wow, i came to this car talk section to search for transmission for my 08 MDX. Never knew there were others that have had bad experiences at radautoworks. I also had a bad experience last week. I will start from the beginning. This is gonna be a long one.

I came back one day and noticed my fan was still running after i turned off the engine. I checked radiator coolant and it turned out that somehow ATF fluid has gotten mixed up with the coolant in the radiator, which was causing the car to overheat.

Because i didn't want to drive the car far with that condition i took it to one local mechanic workshop close by where the guy working on it told me my radiator was bad that was why coolant leaked into the ATF compartment and the fluids mixed up. All these while transmission was shifting fine, the guy drained the bad transmission fluid and i bought a new radiator and a carton of honda ATF z1 for flushing. He said i should drive it for sometime and bring it back for more flushing. I drove the car more than 95km after that without any single issue. Only thing i was worried about was the colour of the ATF which still hasn't completely returned to normal although was much better than before. And there was pent up pressure which releases when you pull out the ATF dipstick ( like sssshhh).

So I decided to take car to "Pros" for the second flush and use that opportunity to give car proper treatment, turned out that was a mistake.
I went to radautoworks workshop(carquest) paid the fee and explained my issue. They said they were gonna take it for a test drive, me i was hungry so i went to mega chicken for breakfast, when i came back i asked how far, that was when i met mr Glenn, he said he was afraid to take it for a test drive because of the colour of the ATF, and he noticed pressure when he pulled ATF dipstick, i said i noticed it too. I explained everything to him again from the beginning, he asked if the transmission was shifting fine i said yes. he said if that's the case then all they have to do is flush and add some treatment to prevent slipping, i paid about 14k for the bottle of treatment plus other charges.
Strange to hear that the 10k diagnosis fee is deducted from charges because clearly that was not my case. Nothing was deducted Everything i paid was around 40k including the 10k diagnosis fee.

Anyway, after everything i picked up the car the fluid was clear, and mr Glenn assured me he test drove the car and everything was perfect, for my mind this is money well spent, i proceeded to drive home, on getting to shoprite sangotedo transmission started acting funny, In traffic it struggles to engage to first gear, and it does not go above 4th gear plus "check transmission" light popped up for the first time ever since i bought that car. I was enraged , I immediately put out a call to radautoworks but no answer, i assumed they've closed for the day. I just managed to drive it home slowly like that.

By the next morning my anger has calmed. I proceeded to radautoworks workshop, surprisingly transmission was shifting perfectly fine on cold start, but along the way same issues started, turned out transmission is ok when engine isnt yet very hot but after driving for sometime the wahala will start. on getting there mr Glenn said all they did was flush, but that they will check, after every they said its the transmission temp sensor (or something like that) that it was dirty but they've cleaned it and it should be fine. On driving home still same issue. na wa ooo, which kain wahala did i use my money to buy like this car that was driving very fine upon all the driving until it got to that workshop

Well to cut the story short, they suggested i replace the gear and i pay half the workmanship, na him i say make i come here confirm price first, but lo and behold there are other people with similar experiences, What the heck is going on!!!

biosilicon:

Well to cut the story short, they suggested i replace the gear and i pay half the workmanship, na him i say make i come here confirm price first, but lo and behold there are other people with similar experiences, What the heck is going on!!!