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Jobs/vacancies - Outsourcing Lead by StreSERT: 4:52pm On Sep 09, 2022
StreSERT Services Limited is a Consulting firm with focus on a range of HR services that include Recruitment (talent acquisition), Learning & Development, Background Checks, HR Consulting, Staff & Business Process Outsourcing, as well as Expatriate Management. We are currently looking to hire an Outsourcing Lead to head outsourcing operations at our office in Yaba, Lagos.


Job Summary: The holder of this role will lead the provision of outsourcing services (end-to-end) to a number of client businesses in different commercial sectors. S/he will ensure the success of the company’s outsourcing unit from the standpoints of compliance, security, internal documentation, business profit, business continuity, finance and taxation.

Job Responsibilities
• Oversees candidate-selection, recruitment, hiring and onboarding of all (new and old) outsourced staff
• Prepares outsourced employees for assignments by establishing and conducting orientation and training programs, including the preparation of project-based, outsourced, and secondment contracts
• Acts as Account Manager with various client businesses in providing staff management and payroll management
• Maintains the work structure by updating job requirements and job descriptions for all outsourcing, secondment, and project-based employee positions
• Manages outsourced staff pay plan, including checking of timesheets, monitoring of overtime pay and leaves, administration of benefits, directing the processing of benefit claims
• Provides constructive and timely performance evaluation of all outsourced staff
• Handles discipline and termination of employees in accordance with legal requirements and company policies
• Advices on outsourcing structure and corresponding SLA/invoicing arrangements
• Lead the outsourced services of the company and manage attendant risks and peculiar circumstances that arise from the service
• Ensure legal compliance by monitoring and implementing applicable labour laws and regulations with respect to outsourcing, secondment, and project employees
• Represent the organization with labour and/or government agencies
• Complete prior and in-depth analysis (risk assessment) for any contemplated outsourcing including a description of services, expected results and a detailed evaluation of the risks for, among other things, financial, operational, legal and reputational risks
• Monitor, report and propose changes to outsourcing policy and procedures due to changes in the company’s obligations with main focus on outsourcing guidelines of regulators
• Review and amend contracts as necessitated by law, company policies and clients’ peculiar requirements
• Other duties and responsibilities as may be delegated by management

Qualifications and Experience
• Bachelor's degree in a Business Administration, Human Resources or a related field
• Must be a certified HR professional e.g. CIPMN, CIPD, SHRM-CP Or SHRM-SCP, SPHRi, etc.
• Minimum of 5 years experience as an Outsourcing Lead
• Experience in general outsourcing and vendor risk management
• Experience in drafting and managing labour policies
• Experience managing payroll for client businesses
• Experience reviewing and discussing service level agreements with clients
• Experience managing large number of staff for multiple businesses at different locations
• Experience designing and executing performance appraisals
• Excellent time management skills and the ability to work both independently and on a team
• Good knowledge of trends, best practices, regulatory changes, and new technologies in HR, talent management, and labour law
• Excellent oral and written communication skills

Experience
• Collaborate with all teams to ensure that project goals, objectives, and deliverables are achieved at Blizzard quality
• Design and analyze KPIs in line with our outsourcing strategy in order to drive continuous improvement
• Strong knowledge of project management tools and methodologies, including PMP, Scrum and Agile
• In-depth understanding of project life cycle
• Draft initial contracts and amendments using templates
• Make study specific adjustments

Method of Application: copy & paste the URL - https:///3Bqso7t

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