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Can You Cancel An E-transfer? - Nairaland / General - Nairaland

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Can You Cancel An E-transfer? by Milkchi(m): 12:57pm On Nov 29, 2023
Here we tell you all about Can You Cancel An e-Transfer? Frequently asked questions

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Interact e-Transfer frequently asked questions (FAQs)
Question 1. How long does it take to receive an e-Transfer from local banks?

Answer: Basically It can take about 30 minutes to receive either an email or a text message, phone number notifying you that you have received an e-Transfer.

Question 2: What happens if you send an e-Transfer to the wrong person account number?

If you send a transfer to the wrong person, don't panic at all, simply check the status of the transfer right away.

But when it's still pending, you can cancel the transfer from your end without delay.

Be it as it may, once the money has been deposited successfully, you can’t stop the transfer any longer.

You'll need to get in contact with the recipient directly, Incase you fall victim to such situations.

Question 3. I sent an e-Transfer an invalid email address, what do I do differently?

If you get a notification that the email address you use is invalid, you can readdress and resend the transfer immediately.

However, to re-address and resend a transfer, follow these steps to find the way around it:

Login and navigate your way to the Interact e-Transfer section of your online banking

Find the transfer in question to consumate your transaction.

Then, carefully edit the recipient information

Immediately, go to pending transfers and select >>> “resend”

Finally, confirm your request, that's all.

Question 4. What should I do if I don’t know the answer to the security question for an e-Transfer for it to work?

Please always bear in mind that security questions should be unique to the sender and the recipient as well.

This usually makes them more secure and reliable at all times.

However, if you don’t know the answer to a security question, you should contact the sender immediately for update.

Question 5. What will happen to my e-Transfer if the receiver does not accept it on time?

Basically, if the receiver declines the e-transfer, the sender or initiator will have the option to cancel the transaction or resend the payment all over again.

Generally, if the recipient doesn't accept the payment within 30 days of receiving the e-transfer, it will expire.

The initiator of the transaction will receive notification and will have to cancel the e-transfer.

Click on the link below to read full article



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