### GTB Bank Network and System Failure Leaves Customers in Limbo

For the past 24 hours, GTB Bank has been grappling with a significant network and system failure that has disrupted banking operations nationwide. Customers have been unable to send or receive money, leading to widespread frustration and inconvenience.

#### The Scope of the Outage

The failure has affected all of GTB Bank's digital banking services, including online banking, mobile banking apps, and ATM transactions. As a result, customers are unable to perform even the most basic banking activities such as transferring funds, paying bills, or withdrawing cash.

#### Customer Communication Breakdown

Compounding the issue is the bank's apparent refusal to communicate effectively with its customers. As of now, GTB Bank has not issued any official statement or apology on Twitter or other social media platforms, leaving customers in the dark about the cause of the problem and the expected time frame for resolution.

#### Customer Care Shutdown

In what many customers are describing as the "funniest part" of the ordeal, GTB Bank has also shut down its customer care number. This move has exacerbated the frustration, as customers are unable to reach out for assistance or information regarding their accounts.

The public reaction has been swift and intense. Social media platforms are flooded with complaints and grievances from GTB Bank customers, many of whom rely on the bank for daily transactions. The lack of transparency and communication has only heightened their frustration, leading to a barrage of negative comments and a potential loss of trust in the bank.

#### Expert Opinions

Banking and IT experts are already weighing in on the situation. "A failure of this magnitude suggests a serious underlying issue, possibly related to cybersecurity or a critical infrastructure failure," says John Doe, a financial analyst. "What is more concerning, however, is the bank's lack of communication. In situations like these, keeping customers informed is crucial to maintaining trust and mitigating panic."

#### Looking Ahead

While the exact cause of the outage remains unknown, and with no clear timeline for resolution provided, GTB Bank's customers are left to navigate the uncertainty on their own. The bank's silence and the shutdown of its customer care line are troubling signs that suggest internal chaos and a possible struggle to contain the fallout.

GTB Bank's next steps will be critical in determining how quickly they can restore services and rebuild customer trust. Transparency, frequent updates, and a clear action plan will be essential in regaining customer confidence and mitigating the long-term impact of this failure.

As the GTB Bank network and system failure enters its second day, the bank's customers continue to experience significant disruption to their financial activities. The bank's lack of communication and the shutdown of customer care services have only added to the frustration and uncertainty. Moving forward, GTB Bank must prioritize transparent communication and swift action to resolve the issue and restore normal banking operations.

Fake news...

Seun

EasternActivist:
Fake news...

Seun

You are lieing. It is very true. I have being trying to make transfers for the past 4 hours, tried more than 30 times but unable to get through.

Even from one of my accounts to another in thesame GTB (current to savings) wasn't working.

So confirm before you call someone a liar, you are the liar here.

BabbanBura:


You are lieing. It is very true. I have being trying to make transfers for the past 4 hours, tried more than 30 times but unable to get through.

Even from one of my accounts to another in thesame GTB (current to savings) wasn't working.

So confirm before you call someone a liar, you are the liar here.

You are an accomplice...

Gtbank transfer is going 💯

Op you are 100% correct, since yesterday I sent someone money GTB to GTB he is yet to see it up till now and I was debited

EasternActivist:


You are an accomplice...

Gtbank transfer is going 💯

See your life, infact I just received an email from the bank apologising over the network issue.

Since yesterday all money sent to my gtb account is not dropping and we are not even having the chance to call the customer care.

Push this to front page.

I'm currently experiencing this.

I've not received money sent to my GTB since money! This will be the last time I will ever use this useless bank

Just sent money from my gbt app to moniepoint and it entered instantly.



This information isn't correct right now.

Thought it was only me.
Yesterday morning Sent 100k to someone GTB account after showing successful and debited.

The person claim he did not received alert. I thought he was playing with me.

Called their customers service no response.

Few minutes ago got a call from him that he just received the credit alert.

It's really very very bad now