Good evening Sirs/Madamz.

I am not a really a tech person. I just got a laptop and I want to learn a few digital skills.
I just noticed that my MS Word is not working.. every time I try to use it. After a few minutes it will not respond. And I will see on the top ‘MS word is not responding.
What could be the cause. How can I solve this?.
Thanks

First what is your laptop spec,that is Model,CPU,RAM and HDD size?
To check go to My PC> right click on empty space > Properties
My suggestions
1. If it happens when using other applications too then, Your laptop is low spec,( RAM especially),but you have certain software installed that are consuming your CPU on the background.
Tip 1: Uninstall any software you're not using again or regularly.
Tip 2: Disable Start Up programs ( Software that start automatically when you put on your PC,and consume RAM and processor on the background)
Go to taskbar> task manager> start up programs> disable Non Microsoft programmes.

2. If it happens only when using MS Office,then the problem is with office.
It's either you install a office version that is higher than your PC spec or some Office installation files are corrupt or your Office is not activated.
Tip3: Check the version of Office installed on your PC,and Google it's requirements. If your PC doesn't meet it, uninstall it and install a lower version that your PC meets it's requirements.
Tip 4: the Office version is compatible with your Pc, maybe something is wrong with the installation files, uninstall Office and reinstall it.
Check the top of the office windows and see if it says " Office not activated", if you see that,you need to activate office or it won't work properly.

Mrklemo:
Good evening Sirs/Madamz.

I am not a really a tech person. I just got a laptop and I want to learn a few digital skills.
I just noticed that my MS Word is not working.. every time I try to use it. After a few minutes it will not respond. And I will see on the top ‘MS word is not responding.
What could be the cause. How can I solve this?.
Thanks

What's the model, spec and the operating system your laptop is running on?

udemzyudex:


What's the model, spec and the operating system your laptop is running on?

Hp core i3
Windows 10

udemzyudex:


What's the model, spec and the operating system your laptop is running on?

Hp core i3
4 gb ram
Windows 10

[quote author=Greatzeus post=131409760]First what is your laptop spec,that is Model,CPU,RAM and HDD size?
To check go to My PC> right click on empty space > Properties
My suggestions
1. If it happens when using other applications too then, Your laptop is low spec,( RAM especially),but you have certain software installed that are consuming your CPU on the background.
Tip 1: Uninstall any software you're not using again or regularly.
Tip 2: Disable Start Up programs ( Software that start automatically when you put on your PC,and consume RAM and processor on the background)
Go to taskbar> task manager> start up programs> disable Non Microsoft programmes.

2. If it happens only when using MS Office,then the problem is with office.
It's either you install a office version that is higher than your PC spec or some Office installation files are corrupt or your Office is not activated.
Tip3: Check the version of Office installed on your PC,and Google it's requirements. If your PC doesn't meet it, uninstall it and install a lower version that your PC meets it's requirements.
Tip 4: the Office version is compatible with your Pc, maybe something is wrong with the installation files, uninstall Office and reinstall it.
Check the top of the office windows and see if it says " Office not activated", if you see that,you need to activate office or it won't work properly.


Good morning sir.
Pls I am new to computer. I want to learn tech. This is my first time of buying a Laptop.
This is the system.

Processor: Intel(R) Core (TM) i3-6006U CPU @2.00GZ
Installed memory (RAM): 4.00GB (3.89 GB usable)
System type: 64 bit Operating System, x64 based processor.
Windows 10.

My neighbor sold this computer to me @ 160k.
I have a scholarship training that is starting on Monday. Should I return this system and get core i5?.
I am using it for programming.
Thank you and God bless you

[quote author=Mrklemo post=131430406][/quote]
This laptop with 2.0 GZ processor speed and 4GB RAM is not suited for programming.
It should be okay for Ms Office. But I think you need to format the laptop and reinstall windows .
What is the Hard drive size of your laptop,and where's your location?

Greatzeus:

This laptop with 2.0 GZ processor speed and 4GB RAM is not suited for programming.
It should be okay for Ms Office. But I think you need to format the laptop and reinstall windows .
What is the Hard drive size of your laptop,and where's your location?

650
Uyo

Mrklemo:


650
Uyo

The HDD size is okay,4gb ram is also okay for basic usage. Get where you can format and reinstall windows,so as to remove anything slowing your PC. Could have done it for you but I'm in Lagos.

Greatzeus:

The HDD size is okay,4gb ram is also okay for basic usage. Get where you can format and reinstall windows,so as to remove anything slowing your PC. Could have done it for you but I'm in Lagos.

Thank you bro. I really appreciate.
God bless you