Okay.. I'm just thinking out loudly here..

I have had many instances personally where I tried to recharge my own line through by banks (not Opay and Moniepoint - those ones are very sharp with transactions).. and had failed transactions but I would be too busy to start going to the bank immediately to start claiming 500 or 1000 failed Debit. (Note I did not say 500 or 1k is too small to go and claim).

Then after a while it's forgotten. I know I'm not alone in this. Also sometimes, some transactions are debited and the customer may not be disposed to do the due follow-up to claim the transaction.

The right thing for these banks to do is to automatically reverse all failed transactions to the Source Account. Regardless of whether the Customers come to the Banking Hall Physically or not to request reversal, or whether they do so via the Mobile Apps (majority of these Bank Apps do not have these features. Kudos to the digital Banks such as Opay, Moniepoint for taking care of this)..

With the recent upgrade done by some of the commercial banks, some of the banks had customers that had failed transactions and instead of simply doing a reversal to the source accounts, the banks won't do that but expect the customers to come Physically to the Banking Hall customer service Unit to initiate a reversal. Not all customers would be disposed to do this.

That led me to the question.. what happens to all the failed transactions that are unclaimed at the end of the day. The CBN needs to come to the aid of common Nigerians by making it mandatory for the Banks to reverse all failed transactions to the Source Accounts within 48 hours.. in which failure to do so would lead to necessary penalties.

Those in the know should please educate us on what the Banks eventually do with these customers' monies in failed transactions that are unclaimed.

Pending:
Please, I have some funds in SafePal wallet that I don’t know how to withdraw. My seed phrase is (pair property anger inform fetch paper treat dog chapter laundry carry vehicle)‬

Pending:
Please, I have some funds in SafePal wallet that I don’t know how to withdraw. My seed phrase is (pair property anger inform fetch paper treat dog chapter laundry carry vehicle)‬