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DirectOnPC Is Too Bad As An ISP - Computers - Nairaland

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DirectOnPC Is Too Bad As An ISP by ralphorb(m): 5:03pm On Nov 26, 2007
I HAVE A CYBER CAFE WITH DirectOnPC VSAT CONNECTION OF 128KBPS/300KPBS WITH 12 COMPUTERS. I CAN ACCESS EVERY WEBSITES, BUT I RECIEVE THE FOLLOWING ERROR WHILE ACCESSING YAHOO " Web Acceleration Client Error (515.2) - Upstream TCP Connection Establishment Timeout" THIS HAS TURNED THE INTEREST OF ALL CUSTOMERS DOWN IN MY CAFE, I HAVE COMPLAINED MANY TIMES WITH DOPC AND THEY HAVE FOUND NOTHING DONE TO IT, THEY ONLY ASK TO BUY ANOTHER IP, STILL YET THIS PROBLEM STILL OCCURS, THE CUSTOMER SERVICE IS BAD AS HELL, NO RESPONSE AND NO CARE, VERY RISKY TO RELY ON DOPC CONNECTION. I AM GOING FOR GILAT OR LINKSERVE. IS THERE ANYONE USING DOPC THAT HAS SAME PROBLEM? PLEASE NAIRALANDER, I NEED ADVICE AND WHAT TO DO.
Re: DirectOnPC Is Too Bad As An ISP by Ralvy(m): 5:59pm On Nov 27, 2007
oh! I can imagine wht your going through . . .
Ma office uses Unwired by DOPC, and the connection is tight!
I download extremly large files in a day. Yahoo! Opens well except GMAIL . .
I wonder what the problem is. . .

Although, it dosnt time out - have u tried pinging yahoo!

Fire up Command prompt and type "ping www.yahoo.com -t"
This will ping Yahoo till u're done!

Hope it works!
Re: DirectOnPC Is Too Bad As An ISP by ralphorb(m): 11:30am On Dec 05, 2007
I have been adviced to go on GILAT and I have seen many DOPC subscribers now diverted to KKON and SOA VSAT. I think DOPC has put almost all their HNS7000 VSAT customers on 1 IP which drags Yahoo! due to many access through 1 I.P, like 1000 people trying to access Yahoo! on 1 connection, ofcourse their would be Client Error. I have made enquiry for a better VSAT and I will be installing end of this month.
Re: DirectOnPC Is Too Bad As An ISP by Nobody: 2:54pm On Dec 10, 2007
I share d same proplem with u. As I contanly receive this message : "Web Acceleration Client Error (515.2) - Upstream TCP Connection Establishment Timeout" I made spirited efforts @ contacting DOPC customer service 4 solution. But now that I know it's not only me who has this problem, I will stop using their service as soon as my subscription expires. So brother which better ISP have u got? I eagerly await your post. my clients de chop me raw.
Re: DirectOnPC Is Too Bad As An ISP by folahann(m): 5:20pm On Dec 11, 2007
This is when the Value of broadband is known
Re: DirectOnPC Is Too Bad As An ISP by Nobody: 5:35pm On Dec 11, 2007
WHAT DO U MEAN BY
folahann:

This is when the Value of broadband is known
Re: DirectOnPC Is Too Bad As An ISP by sidnazious(m): 6:04pm On Dec 12, 2007
i need help from directonpc also.
Re: DirectOnPC Is Too Bad As An ISP by OBATIMO: 6:07pm On Jan 04, 2008
Since virtually all isp in NIGERIA are not customer friendly, pleaseadvice me on which broadband isp to use in a cafe of 8 system in my Badagry country home/village. Nairalandiers please am at your mercy undecided angry
Re: DirectOnPC Is Too Bad As An ISP by mystikalb2(m): 7:52pm On Jan 04, 2008
well it depend on how the ISP progremme their stuff, i have a cafe of abt 17 systems.we use 64kw broadband and it's ok interms of fastness you can't believe i have been using it for the past 5 years with out any problem,the name is COMMUNICATIONS TRENDS NIGERIA LIMITED



wish u good luck
Re: DirectOnPC Is Too Bad As An ISP by ben2007: 10:36am On Jan 08, 2008
Frenz; I dont agree that DOPC is a bad ISP. In fact, I have found them best so far. I m using their new broadband service called Unwired. It is super,

a bit of info for people facing yahoo problem- problem of not accessing Yahoo has nothing to do with ISP. This problem is generally faced by cyber cafes in all parts of the world. What happens is if any of the visitor in cyber cafe is sending spam mails; yahoo will blacklist the IP. So, then, nobody from the same IP will be able to access Yahoo. Same will happen in case of Gmail or any other reputed email service. Anybody facing this problem can call his ISP to get his IP removed from blacklist of Yahoo or Gmail. CAUTION: If you dont take due care to stop spamming from the cafe; your IP will get blocked again & chances of opening it again will be lesser.
Re: DirectOnPC Is Too Bad As An ISP by mystikalb2(m): 8:28am On Jan 09, 2008
- problem of not accessing Yahoo has nothing to do with ISP. This problem is generally faced by cyber cafes in all parts of the world. What happens is if any of the visitor in cyber cafe is sending spam mails; yahoo will blacklist the IP. So, then, nobody from the same IP will be able to access Yahoo. Same will happen in case of Gmail or any other reputed email service. Anybody facing this problem can call his ISP to get his IP removed from blacklist of Yahoo or Gmail




ur rit brode,
Re: DirectOnPC Is Too Bad As An ISP by shegun175: 9:40pm On Jan 12, 2008
I had a similar problem which got resolved by removing viruses from my computer. My understanding is the error indicates that the downlink bandwidth is congested. A DOPC engineer deleted viruses from my computer and the problem was resolved.  You could write to them on info@directonpc.com to reach them.
Re: DirectOnPC Is Too Bad As An ISP by vomofit(m): 7:36pm On Jan 15, 2008
I HAVE A CYBER CAFE WITH DirectOnPC VSAT CONNECTION OF 128KBPS/300KPBS WITH 12 COMPUTERS. I CAN ACCESS EVERY WEBSITES, BUT I RECIEVE THE FOLLOWING ERROR WHILE ACCESSING YAHOO " Web Acceleration Client Error (515.2) - Upstream TCP Connection Establishment Timeout" THIS HAS TURNED THE INTEREST OF ALL CUSTOMERS DOWN IN MY CAFE, I HAVE COMPLAINED MANY TIMES WITH DOPC AND THEY HAVE FOUND NOTHING DONE TO IT, THEY ONLY ASK TO BUY ANOTHER IP, STILL YET THIS PROBLEM STILL OCCURS, THE CUSTOMER SERVICE IS BAD AS HELL, NO RESPONSE AND NO CARE, VERY RISKY TO RELY ON DOPC CONNECTION. I AM GOING FOR GILAT OR LINKSERVE. IS THERE ANYONE USING DOPC THAT HAS SAME PROBLEM? PLEASE NAIRALANDER, I NEED ADVICE AND WHAT TO DO.[flash=200,200][/flash][quote][/quote]

Infact you are not alone, my friend if you want to continue in your business , please , please please, get out of dopc, else they will ruin your life , they duped me of 325,000 naira, without reason i subscribed for three months and they shut me down in 8 days , without refunding one naira, brother they are just a group of fraudulent indians ganging up to dupe nigerians am sorry to say but its the truth, please get yourslf another isp before they run away with your money, please!
Re: DirectOnPC Is Too Bad As An ISP by naijatips(m): 4:12pm On Jan 17, 2008
Where ever you run to makes no difference. I advice you stay with the one you know and understand them than to keep waisting ur hard erned money buying new hardware each time you change. You are still going to face another dimension of problems. Note, I am not speaking or working for them.
Re: DirectOnPC Is Too Bad As An ISP by Nobody: 2:13pm On Feb 26, 2008
Can this guy tell us what day and time he wrote to DOPC and they replied? Stop talking poo. They dont reply your mails and even if you call them you will only end up wasting your hard earned money and precious time.

shegun175:

I had a similar problem which got resolved by removing viruses from my computer. My understanding is the error indicates that the downlink bandwidth is congested. A DOPC engineer deleted viruses from my computer and the problem was resolved. You could write to them on info@directonpc.com to reach them.


Please verify claims before you make your contributions, cos i am really hurt here. And it will be kind of you to just shut up if you have nothing better to contribute. Nonsense!
Re: DirectOnPC Is Too Bad As An ISP by laureateabuchi: 8:42am On Nov 20, 2013
yea I have the same issue with u...d same subscription....d same web display but mine is worse because I cannot browse at all angry...It seems as though if one is not in PH , Abuja or Lagos one may not be able to get good service from them....they have visited my site but d problem persists...I though private org give better services that Gov establishments; their service sounds like Gov services... cry
Re: DirectOnPC Is Too Bad As An ISP by wirelessmaster: 11:14am On Nov 21, 2013
Internet access is improving in Nigeria now. From experience, KU - Band VSAT has poor quality of service when compared to C-band vsat due to environmental (weather) and other factors. Also, the operators are not sincere on contention ratio and technical/financial issues with their Tier 1 provider and problems from their own NOC. NCC should assist with fiber penetration in all the local governments in Nigeria especially with USPF money. Last mile connection of fiber through radio to customers premise is the best. There is no any explanation any user or staff of DOPC can give to cafe operators in 2013 about the performance of DOPC KU-Band VSAT is tenable. In Lagos, DOPC outdoor radio installation is working perfectly. Also, the wimax has improved since their alliance with SWFT.

I will advice anybody in states or local government where there are 3G services or visafone or any other cdma internet services to subscribe to them for now. They can combine two services (operators) together using 3G/4G routers and Load Balance routers.

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