jamcyd:
How can I get the infinix zero on jumia

Kindly log on to to place your order. Your order will be delivered to your doorstep within 3-8days after order confirmation by our customer service agent. Thanks.

Jumia cares!

Mudarris:
Good day. I don't know if this is the right platform to air my grievance against jumia. I ordered for infinix hot note pro on the 4th,with delivery to Zaria, Kaduna statement jumia agent that called to confirm the order said delivery will take 1-4 days without disappointment, and this is going to a week. It'll be an understatement to say I'm disappointed with their service, being the first time I'm using their service. Pls, how do I have a direct access to air my complaint to them, or know what's wrong with my order?

Hi Mudarris,

We would want you to know that our standard delivery timeline is within 3-8days. May we have your order number to check the status of your order? Thanks.

Jumia cares!

Ishilove:

True. Just got a refund for the crappy q5 they sold to me. You just need to be patient and persistent. I will admit they have excellent customer service and they respond to complaints swiftly.

Thank you Ishilove. We appreciate your patronage.

Jumia cares!

[quote author=NinoBrown888 post=34584384]who knows if innjoo T1 is still on sale via jumia?[/q

Hi NiniBrown888,

The Innjoo T1 is currently out of stock online for now. Kindly check back soon. Thanks.

Jumia cares!

fedupnigerian:
To think i had to travel over 4 states to a pickup sation to pick up the crap jumia sold me,just makes it more infuriating.

bought a new Injoo Leap 4 windows tab, less than 4 days with the tablet i already have issues with it.

1. The Microsoft office isn't usable as i get a message to the effect that the key has already been used.

2. The phone now refuses to come on after 'sleeping' when i didn't use it for a few minutes today

Cc: jumiaonline

I am expecting the worst right now, they might say i should wait 14 days to get it replaced now,or worse still to travel again for a problem that was no fault of mine. Depending on how this goes i would probably never even click on a link associated with jumia on the internet talk less of buying from them again.

May we have your order number please? We would love to know where you reside and kindly contact customer service via 07006000000 or 014604400 to lodge your complaint and schedule a return pick up. Thanks.

fedupnigerian:


I didn't go to China to buy from injoo,jumia sold it to me. If my city had a pickup center i wouldn't have been this agitated, but to get this phone i had to travel all the way to Ibadan to a pickup center, and i live in a middle belt state. Even if i would be returning it,i would have to do what i hate doing the most again,travelling by road. I don't work for Konga, if haven't been fuucked up by a product you bought online don't be to hasty yo judge people who havr faced the problem.

Have you contacted customer service about a retrievel? May we have your order number please?