Good day Nairalander.

My cousin operates a POS shop. Two weeks ago, a customer came to make cash withdrawal via transfer into my cousin's personal account number which is written boldly in the shop. The customer waited for my cousin to receive the confirmation of the sum of 100k ( One hundred thousand naira), which he saw and it also reflected in his current balance. He gave the customer cash and the customer left.

Fast forward to yesterday, my cousin saw that all the money entering his account was getting debited by the bank. He contacted his bank only for them to tell him that the transfer made into his account weeks back was done from an hacked account, and the customer made a complain to the bank. That is why the money is been deducted from his account.

As I speak to you guys, his account is currently on debit of 100k, which he was instructed by the bank to pay up before his account can be released.

My question now is, does the bank have the right to debit his account without his consent?
Secondly,
Without proper investigation from his bank. Is the bank aware that the owner of the account that claims to be hacked can stage the hacking of his account,and get compensated for it?

I need your urgent advice and suggestion!!!


Lalastica
Seun
Mynd44

Its very tricky situation, however debts & reversals can be recovered an authorised by banks

Oh. Quite unfortunate

Very unfortunate to say the least.

Aliencraft:
Good day Nairalander.

My cousin operates a POS shop. Two weeks ago, a customer came to make cash withdrawal via transfer into my cousin's personal account number which is written boldly in the shop. The customer waited for my cousin to receive the confirmation of the sum of 100k ( One hundred thousand naira), which he saw and it also reflected in his current balance. He gave the customer cash and the customer left.

Fast forward to yesterday, my cousin saw that all the money entering his account was getting debited by the bank. He contacted his bank only for them to tell him that the transfer made into his account weeks back was done from an hacked account, and the customer made a complain to the bank. That is why the money is been deducted from his account.

As I speak to you guys, his account is currently on debit of 100k, which he was instructed by the bank to pay up before his account can be released.

My question now is, does the bank have the right to debit his account without his consent?
Secondly,
Without proper investigation from his bank. Is the bank aware that the owner of the account that claims to be hacked can stage the hacking of his account,and get compensated for it?

I need your urgent advice and suggestion!!!


Lalastica
Seun
Mynd44

Never accept transfer withdrawal at your POS shop

Thank God your cousin is not picked up for fraud

If customer is not with their ATM card, forget doing transaction

With ATM, you can fight your bank

yesloaded:


Never accept transfer withdrawal at your POS shop

Thank God your cousin is not picked up for fraud

If customer is not with their ATM card, forget doing transaction

With ATM, you can fight your bank

Noted.
Thanks

Lalasticlala

Sue d bank
He is innocent of this issues
But henceforth
Lesson
Make sure anyone transfer if show u proof of acct holder like driving Licence or national id card or atm card

DONFASZY:
Sue d bank
He is innocent of this issues
But henceforth
Lesson
Make sure anyone transfer if show u proof of acct holder like driving Licence or national id card or atm card

Sue which bank? Any thing transfer in POS business or any business transaction is a No No, except you know the person to be living around your POS Vicinity for easy tracing because the bank have some Act law protecting it when it comes to P2P transaction. Sorry for your cousin’s loss.

MansoryMX:



Sue which bank? Any thing transfer in POS business or any business transaction is a No No, except you know the person to be living around your POS Vicinity for easy tracing because the bank have some Act law protecting it when it comes to P2P transaction. Sorry for your cousin’s loss.

pos na risky business o
Chai

DONFASZY:
pos na risky business o
Chai

Not really bro. It’s a nice business but one needs to be careful with the high level of insecurity in Nigeria. Secondly any business involving payment of transfer is risky. Severally I have had similar scenario. One of my neighbors sold a laptop for 250k and was transferred 25,000. Before he could check properly area don discharge with laptop. This life na shine your eyes