Why nairaland dey change wetin I write na. Dat silly ill-mannered dam no b wetin I write o. Silly starts with s and ends with d and na six letter word. Ill-mannered na ill-mannered. Dam starts with b and end with h (female dog) and na 5 letter word. Got it!!

We should take things easy. I am sure because of your inability to collect the PIN the day you collected your CARD had made you angry.

Ecobank has the best customer- centric staffs in the Banking sector. I am not in support of the CSM, a Bank staff will NEVER call a customer Goat. We should at least hear the guy's version too. This style of reporting your "humiliation" is wrong.

This is the result of unholy wedlock that Sanusi initiated. I am a victim of same bank. It was so interesting banking with them when they were Oceanic bank but since after acquisition, things went bad. The Badagry branch of Ecobank is so worthless that if not the policy that I cannot change my salary account for I would have done that long ago. Toilet facility is nothing write home about, all the good staff in that branch have been transfered out to either Seme or Agbara. I had to revert going to Seme to do some of my transaction due to the friendly faces there.
The Badagry branch has been on my "Internet Banking" activation for over two years now. I was using the service under Oceanic bank but I cannot make use of it under the new EcoBank now and the CSO in Badagry and his team cannot help.
I had to send a nasty mail to the head office and I was called from the International office to appologise and till date nothing has been don. Its a pity sha.

I have worked as a bank customer service person so I know her type that why I told her to keep it up..guess what she will keep!!!I was trained not to insult even when I am right so I will allow go away with the insults...but its vry clear what her action to the ecobank guy will be...karma will get her one day..I wish her well with her sack propaganda

sydraay:
Nairalanders! I think this edden woman making this report is rude. She actually insulted someone offering his view only from another angle "male chauvinist". And d rummy guy no insult am ooo. This character she has portrayed and her recent replies to others show dat she did something at dat bank she isn't disclosing. Stupid, ill-mannered bitch. U wan speak english "male chauvinist". Shove ur complain up in ur ass.

Eden1747:
I have never been as humiliated as I was today at ECOBANK Badagry. I had applied for a MasterCard two weeks earlier and decided to go for it yesterday, Thursday June 25th. I was given the MasterCard but was unable to get my pin as someone in the CSM's office told me the guy had just gone out for medicals. After waiting for about 45 minutes, I left the bank and went about my business. I returned again at 3pm and the CSM wasn't on seat... The same guy in his office told me apologetically that everyone had been looking for him and I gathered from the tone of his voice that the CSM guy's absence was unofficial.

I however returned today, friday 26th and as I walked down the banking hall towards his cubicle. I greeted "Good afternoon, I came for my pin, here's my card" the guy looked at me and ignored my outstretched hand for about 30 seconds before snapping in a loud voice "did I ask for your card?"

I replied that I was a customer and he had no right to talk to me that way, his reply was to snatch the card from me and tell me "you are a goat". So I told him I wouldn't stand there and let him berate me... His response was to fling the card at me. He flung it with so much force that I had to avert my head as the card almost struck my left eye.

I called the head office and try as they did, the guy refused to apologize to me, claiming instead that he was older than me and that why did I call the head office. This was from some guy who called me a goat!

close your account with the bank

Eden1747:


I called the head office and try as they did, the guy refused to apologize to me, claiming instead that he was older than me and that why did I call the head office. This was from some guy who called me a goat!

Well 2me eCoBank is Most-Worst-bank in this country .....had it been i were you I'd First of all slap him b4 Filing a suit against him n the bank......

Thats how one cashier told me not to drop money for him on the deSk ..........n i was like why wont i after I've queued for over an hour n when it got to my turn he was busy gisting with another customer ........ ..so i told him "dude you wont want me to create a scene" he was like oh ok i wont collect your deposit blah blah blah ..... I yelled @him n when the branch manager came to ask he apologized ........ Had it been it dint happen like that I'd turn that branch upside down.......with Anger









I dislike Eco Bank with passion

I believe the law has a window for redress for you, under vicarious liabilities you could certainly spark off something. Let ur lawyer know, you'll be suing the bank itself.

Problem of people jobs that is not their calling due to economic situation.

Imagine a DVM for example, who should be injecting Rottweilers now doing a job that requires politeness towards people.

MrPresident1:


Your mother did not teach you well, or you refused all her attempts at trying to make sure you turned out well. You sent a letter to his bosses, then followed up with a thread on that that made FP? To what end? To show us all how pained and humiliated you are, so the fellow may lose his job?

So the duty of Voltron defender of the universe fell on you right? Customer care are supposed to be zombies without feelings or emotions right? tha is your point right? So to compensate for how humiliated you are young man must lose his job right?

You are nothing but a knuckle dragging female misanthrope.

and I quote "you're a goat" :/ I don die

JayJustus:
and I quote "you're a goat" :/ I don die

AreaFada2:
Problem of people jobs that is not their calling due to economic situation.

Imagine a DVM for example, who should be injecting Rottweilers now doing a job that requires politeness towards people.

[] in fact ehn I were d CBN governor u won't hesitate to close that bank. they r so full of poo workers arrogant and non challant.my take just close d account simple.[/]

MSItachi:
Please let here his part of the story

I respect ppl lyk u..

Helkayklassic:
It's like e don see job for filling station.

Lmfao,..wetin dey happen for filling station?

Liar OP ....May God forgive you

Jinyjagz:
same as d one in my area at agbara, dat one will even tell u if u want to close ur acct nobody is holding u..ecobank agbara branch is worst...all dere tinz na one one, 1door, 1atm, 1customer care, 1cleaner

True!

My sister...
Market don spoil for you
Ashiri ti tu and ati ri furo adiyeeeeeee

Eden1747:
I have never been as humiliated as I was today at ECOBANK Badagry. I had applied for a MasterCard two weeks earlier and decided to go for it yesterday, Thursday June 25th. I was given the MasterCard but was unable to get my pin as someone in the CSM's office told me the guy had just gone out for medicals. After waiting for about 45 minutes, I left the bank and went about my business. I returned again at 3pm and the CSM wasn't on seat... The same guy in his office told me apologetically that everyone had been looking for him and I gathered from the tone of his voice that the CSM guy's absence was unofficial.

I however returned today, friday 26th and as I walked down the banking hall towards his cubicle. I greeted "Good afternoon, I came for my pin, here's my card" the guy looked at me and ignored my outstretched hand for about 30 seconds before snapping in a loud voice "did I ask for your card?"

I replied that I was a customer and he had no right to talk to me that way, his reply was to snatch the card from me and tell me "you are a goat". So I told him I wouldn't stand there and let him berate me... His response was to fling the card at me. He flung it with so much force that I had to avert my head as the card almost struck my left eye.

I called the head office and try as they did, the guy refused to apologize to me, claiming instead that he was older than me and that why did I call the head office. This was from some guy who called me a goat!

why u too dey lie like dis??

We have a counter story on FP

9jatatafo:
CSM is on lean allawee so he was paranoid. But you can sue his a$$. How I wish you recorded or video the incident, the csm would be your bingo.

Please I want to sue my pension managers, do you know of any good financial lawyer?

Dont be surprised, dere is more to dis story



I don't trust dis Op....

Eden1747:
I have never been as humiliated as I was today at ECOBANK Badagry. I had applied for a MasterCard two weeks earlier and decided to go for it yesterday, Thursday June 25th. I was given the MasterCard but was unable to get my pin as someone in the CSM's office told me the guy had just gone out for medicals. After waiting for about 45 minutes, I left the bank and went about my business. I returned again at 3pm and the CSM wasn't on seat... The same guy in his office told me apologetically that everyone had been looking for him and I gathered from the tone of his voice that the CSM guy's absence was unofficial.

I however returned today, friday 26th and as I walked down the banking hall towards his cubicle. I greeted "Good afternoon, I came for my pin, here's my card" the guy looked at me and ignored my outstretched hand for about 30 seconds before snapping in a loud voice "did I ask for your card?"

I replied that I was a customer and he had no right to talk to me that way, his reply was to snatch the card from me and tell me "you are a goat". So I told him I wouldn't stand there and let him berate me... His response was to fling the card at me. He flung it with so much force that I had to avert my head as the card almost struck my left eye.

I called the head office and try as they did, the guy refused to apologize to me, claiming instead that he was older than me and that why did I call the head office. This was from some guy who called me a goat!

MrPresident1:


Your mother did not teach you well, or you refused all her attempts at trying to make sure you turned out well. You sent a letter to his bosses, then followed up with a thread on that that made FP? To what end? To show us all how pained and humiliated you are, so the fellow may lose his job?

So the duty of Voltron defender of the universe fell on you right? Customer care are supposed to be zombies without feelings or emotions right? tha is your point right? So to compensate for how humiliated you are young man must lose his job right?

You are nothing but a knuckle dragging female misanthrope.

if u are the accused simply state ur side of the story and stop attacking d lady. Which staff in a client - facing company calls his client a goat and even dared to physically assault her, guy dere is no justification for that except it's a lie

Eden1747:

Fellow nairalanders, the CSM is on Nairaland. MrPresident1

since u said d first time u got there, the guy was on 'medical' leave of absence, it's possible his problem is mental (assuming all is as u have said)

Busted on a counter post. Arrogant and spoilt brat

Good you put this on the front burner. Go ahead and close your account, that's the best way to respond to poor customer service. That's one thing we lack in Nigeria

Good you put this on the front burner. Go ahead and close your account, that's the best way to respond to poor customer service. That's one thing we lack in Nigeria.

Eden1747:
I have never been as humiliated as I was today at ECOBANK Badagry. I had applied for a MasterCard two weeks earlier and decided to go for it yesterday, Thursday June 25th. I was given the MasterCard but was unable to get my pin as someone in the CSM's office told me the guy had just gone out for medicals. After waiting for about 45 minutes, I left the bank and went about my business. I returned again at 3pm and the CSM wasn't on seat... The same guy in his office told me apologetically that everyone had been looking for him and I gathered from the tone of his voice that the CSM guy's absence was unofficial.

I however returned today, friday 26th and as I walked down the banking hall towards his cubicle. I greeted "Good afternoon, I came for my pin, here's my card" the guy looked at me and ignored my outstretched hand for about 30 seconds before snapping in a loud voice "did I ask for your card?"

I replied that I was a customer and he had no right to talk to me that way, his reply was to snatch the card from me and tell me "you are a goat". So I told him I wouldn't stand there and let him berate me... His response was to fling the card at me. He flung it with so much force that I had to avert my head as the card almost struck my left eye.

I called the head office and try as they did, the guy refused to apologize to me, claiming instead that he was older than me and that why did I call the head office. This was from some guy who called me a goat!

. YOU ARE A LIAR, AND A SPOILT KID

U funny man

U funny man

Jinyjagz:
same as d one in my area at agbara, dat one will even tell u if u want to close ur acct nobody is holding u..ecobank agbara branch is worst...all dere tinz na one one, 1door, 1atm, 1customer care, 1cleaner

sambas:
@Op, Always like that. Same thing happened to me sometime ago, when i came for my account nunber!! the customer care woman called me a GOAT too, seems this is their new language!! Immediately calling me dat, i went straight into the manager's office i inserted the withdrawer booklet into his mouth .i.e the manager's mouth. The following conversation occurred!!
manager:: at the top of his voice "are you mad!!!
Me: No sir!! I'm a goat!!
manager: really?
Me: yes, that was what the customer care woman called me for asking her if my account number is ready!!
I left the bank only to return the next day, guess what all the workers starting from the security men to the cleaners became my friend!!

Tell me is a joke? You mean someone called you a goat and you did the above?
Na wa oh, what has eco bank turned to?
I just pity my mum who bank with them.

Op u have really helped me by attaching a grab. Of your compliant mail...because I have a strong complain about a ecobank branch on a separate issue, I got mails to lodge my. Complains.

If its the CSM Eco bank BADAGRY his name is and he is verrry rude to customers. I have had my own share of his rudeness and I have left Eco to Zenith Badagry.

Most of the officials working at Eco bank Badagry are very rude to their customers starting from the fair,fat girl at the customers service to the guy doing funds transfer to the CMS very rude.

They only have few good and cool guys who attend to customers calmly. J he is a very calm guy and one Yoruba guy sitting at the extremely end behind the CSM and the Igbo guy at the customers service they listen to you calmly and answer you professionaly. Those are the people I go to if I had any problems when I was still banking with them.