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Customer Relations Officer Needed In Lagos - Jobs/Vacancies - Nairaland

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Recruitment For Customer Relations Officer Lagos / Customer Relations Officer At Fedcore Limited / Customer Relations Intern Needed 75k - 100k (2) (3) (4)

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Customer Relations Officer Needed In Lagos by Ghordwhin1: 10:46am On May 07, 2018
Job Position: Customer Relations Officer
Job Location: Lagos
Job Type: Full Time

Our company growing fast in the ecommerce sector is seeking to fill the position of a Customer Relations Officer:

Job Responsibilities
· Responds to customer inquiries, requests and complaints; provide timely feedback and communication on current work status; develop and maintain customer relationships via telephone, email and social media;
· Creates and manages customer log - database to monitor and track all customer issues and resolution
· Interacts with other relevant stakeholder necessary in the fulfillment of a customer’s requested order in the most professional and customer-centric attitude
· Prepares regular reports to management based on response time, issue resolution and new enquiries

Qualifications
· Team work and time management skills
· Strong interpersonal and communication skills (both verbal and written)
· Proficient at Microsoft Office Suite (Word, Excel, Power Point).
· Creatively-minded, good at thinking ‘outside the box’
· Strong organizational skills with the ability to multi-task.
· Minimum of OND or its equivalent
· Not more than 26years of age
· Should living within Surulere, Mushin, Yaba, Lawanson, Iponri, Aguda, Ijesha, Orile environs would be at an advantage.
Candidate without the minimum OND qualifications, but demonstrate strong organizational, customer-centric and social media skills could also be considered

Interested candidates should send their CVs to info@autopartz.com not later than the 27th of May.

3 Likes

Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 12:08pm On May 07, 2018
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Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 9:51am On May 08, 2018
It's still open
Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 4:31pm On May 08, 2018
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Re: Customer Relations Officer Needed In Lagos by Luckiotutu: 4:54pm On May 08, 2018
Do you have a test coming soon or anticipating one? Okay, we will be helping out with test material.

Package will contain
-Dragnet verbal test, Numerical test, Abstract test.
-Gmat complete materials
-TOEFL material
-GRE material
-WORKFORCE material
-Shell company test material
-SHL(Stanbic ibtc bank) material
-Access bank and FIRS test material.

It will be giving out on a cheap price of 1000naira.

You can drop your email and it will be forwarded to you or reach us on 0.9.0.8.4.2.6.9.8.3.1 (whatsapp/calls).
Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 10:29am On May 09, 2018
It's still open
Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 8:31am On May 10, 2018
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Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 3:49pm On May 10, 2018
Its still open
Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 9:02am On May 11, 2018
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Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 9:34am On May 14, 2018
Its still open
Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 4:39pm On May 14, 2018
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Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 8:33am On May 15, 2018
It's still open
Re: Customer Relations Officer Needed In Lagos by Nobody: 9:10am On May 15, 2018
Customer Care Representative


Job FieldCustomer Care

Do you have the ability to provide excellent Customer service to all clients?

Are you willing to make external calls daily to potential and existing clients?

If you are a people person and have a passion for sales, you are just what we are looking for.

Responsibilities:

Call existing and potential clients daily to promote service and provide information.
Follow up with customer bookings and drivers daily via phone calls.
Respond to email and phone inquiries efficiently and politely.
Increase and update phone number contacts list daily.
Follow up and resolve customer complains.
Bulk SMS content generation and WhatsApp broadcasting.
Update new and existing customer information.
Identify and escalate priority issues.
Follow up with customer satisfaction when necessary.
Represent company at events.
Communicate information and feedbacks to all departments.
Prepare weekly report on mobile marketing activities.
Requirements:

Excellent written and oral communication skills.
People person, friendly and respectful.
Ability to convince people and make sales.
Excellent problem solving skills.
Good knowledge of Microsoft office.
Good Team player.
Minimum Qualification:

A BSC, HND or OND.
1-2 years experience in sales, call center or customer care is desired.
Method of Application
Applicants should send CVs to customersupport@protaxi.ng
Re: Customer Relations Officer Needed In Lagos by Nobody: 9:11am On May 15, 2018
Recruitment notice - Secretariat

General description
Duties
Requirements
Application
General description
The French Embassy in Nigeria (Abuja) is recruiting a bilingual secretary (French and English) to start by June 2018. The chosen candidate will be under a local contract and will be paid in Naira by bank transfer. Remuneration will comprise the following:
30 days annual leave ;
Medical insurance (67% covered by the employer);
Pension contribution in a Nigerian Pension Fund Administrator;
Payment of the 13th month bonus at the end of the year.
Duties
Answering telephone calls
Maintaining the secretariat as well as the agenda of the head of service
Handling mail, tracking and following up office correspondence.
Liaising with local authorities
Assisting with accounting duties
Organizing and management of documents
Translation/interpretation
Filing/archiving
Requirements
Knowledge of accounting (either from formal studies or professional experience)
Bilingual and possessing interpersonal skills
Organized, meticulous and methodical
Having a sense of organization and able to work in a team
Discretion and availability
A good mastery of Office software and tools (Word, Excel)
Application
Applications must include the following (in French and in English):
CV
Cover letter
The documents should be sent as attachments (in Word or Open office) to cad.abuja-amba@diplomatie.gouv.fr
Only shortlisted candidates will be contacted for an interview
The application deadline is the 25th of May 2018
Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 4:56pm On May 15, 2018
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Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 8:19am On May 16, 2018
It's still open
Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 5:15pm On May 16, 2018
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Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 8:50am On May 17, 2018
It's still open
Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 7:21pm On May 17, 2018
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Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 10:41am On May 18, 2018
It's still open
Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 2:33pm On May 19, 2018
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Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 9:20pm On May 20, 2018
Its still open
Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 8:16am On May 21, 2018
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Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 4:12pm On May 21, 2018
It's still open
Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 8:32am On May 22, 2018
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Re: Customer Relations Officer Needed In Lagos by columbus007(m): 9:37am On May 22, 2018
Ghordwhin1:
Its still open
good morning sir,please has it now become too late for someone to apply for this job?please advice.
Re: Customer Relations Officer Needed In Lagos by shola07(f): 11:09am On May 22, 2018
Ghordwhin1:
Job Position: Customer Relations Officer
Job Location: Lagos
Job Type: Full Time

Our company growing fast in the ecommerce sector is seeking to fill the position of a Customer Relations Officer:

Job Responsibilities
· Responds to customer inquiries, requests and complaints; provide timely feedback and communication on current work status; develop and maintain customer relationships via telephone, email and social media;
· Creates and manages customer log - database to monitor and track all customer issues and resolution
· Interacts with other relevant stakeholder necessary in the fulfillment of a customer’s requested order in the most professional and customer-centric attitude
· Prepares regular reports to management based on response time, issue resolution and new enquiries

Qualifications
· Team work and time management skills
· Strong interpersonal and communication skills (both verbal and written)
· Proficient at Microsoft Office Suite (Word, Excel, Power Point).
· Creatively-minded, good at thinking ‘outside the box’
· Strong organizational skills with the ability to multi-task.
· Minimum of OND or its equivalent
· Not more than 26years of age
· Should living within Surulere, Mushin, Yaba, Lawanson, Iponri, Aguda, Ijesha, Orile environs would be at an advantage.
Candidate without the minimum OND qualifications, but demonstrate strong organizational, customer-centric and social media skills could also be considered

Interested candidates should send their CVs to info@autopartz.com not later than the 27th of May.


should anybody living around Ipaja can apply and without those computer training but can operate a computer?
Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 10:11pm On May 22, 2018
It's still open
Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 11:11am On May 23, 2018
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Re: Customer Relations Officer Needed In Lagos by Kmartt(m): 11:31am On May 23, 2018
shola07:



should anybody living around Ipaja can apply and without those computer training but can operate a computer?

Let connect should incase you stay around Ipaja

1 Like

Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 8:50am On May 24, 2018
It's still open
Re: Customer Relations Officer Needed In Lagos by Ghordwhin1: 9:28am On May 25, 2018
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