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Kendumazy:
You know what, try and send him a message on your next process or plan of settling the issue to him on whatsapp. Just like how you guys have been communicating right from time. Both parties should just see this as a misunderstanding and not let it affect the act of speedy solution/reconciliation. Wednesday is almost here. Further discussion here can make any how member/bad Belle member come and start insinuating nonsense which might see the issue going elsewhere. He's a customer you know. Try and work out things with him bro. Thanks for doing so!

Thanks......i appreciate

Kendumazy:
LOL. Boss, you saw that i didn't fight with you neither am I angry. No. All I want from you is that remove threat from trying to get an issue resolved at the initial stage. Most sellers will capitalize on this and perhaps gets the issue prolonged. I understand it's not easy for a product someone labored his hard earned money on not to meet his expectations but abeg just try do wetin I tell you. Now, you can keep calm. Blizzer will do something about your complaint as not every sellers wants his name or issue involving his name here. I pray and hope this gets resolved as soon as possible. Oga Blizzer, Abeg help us do something about this issue as soon as possible. Forget about the threat and insults. They weren't intentional. Thanks.

Thanks bro... Its so funny when someone just sits somewhere and thinks you can threaten someone with over the phone....
We all in a small space.... We all know people... By the time we all start pulling out strengths and networks, one iron will bend.. But that's not the issue here.

My prob is how does battery issue becomes a very big unresolvable issue... Am still wondering?

Like i said, i will confirm the price of the battery and get back on Wednesday after confirmation. But honestly i wont bear 100% responsibility.

I did specified run time was 5 hour.. Yes I did.. Though as at then there was no charger to physically test the laptop (I copied the specs online, battery hour was more than 5 hour I guess so give or take, I suggested 5 hour should be fine...,my bad)

On installation of softwares... I installed couple of softwares from MS OFFICE TO FEW ADOBE SOFTWARES...all these were clearly done on battery which took far more than 40 minutes he claims the battery lasts (note I used a dell charger to charge as I tested it to be compatible).

The problem here is this guy won’t give you space other than to call you names..... Changing the laptop charger isn’t the big deal but something i am not aware of from my own end is the big issue here...

Attached is a pic of a laptop I noticed had a bad battery which I changed for 17k( i requested for original) before sale. I even told the buyer I just changed the battery...

My Response

INACCESSIBLE DRIVE
I told you, I did not take note, you formatted the laptop and it worked.. I sold that laptop the way it came even the user previous user login details were on it as at point of sale....You were aware of that as at first point of use... I had no luxury of time to format, you formatted yourself and it was accessible.

FAKE CHARGER
I did not give you a fake charger, I have you a dell charger which was compatible since the main charger was not shipped with the laptop.
I sent the charger to you after charger arrived 10days after. I sent charger to you in Ajah and I clearly paid for dispatch. Both chargers are with you currently.

BATTERY
He said he noticed the battery isn’t effective as it should two days after I sold him the laptop, I was somehow confused on how a laptop I installed few softwares on could have a bad battery? In all honest truth I did not observe that and you don’t expect me to accept responsibility for what I wasn’t sure of...(On a particular day he chatted me up that the battery works better like an hour better than he initial claimed). To solve all this battery issue, I suggested i was gonna be responsible for half of the battery replacement, at least that’s the only solution (replacing the battery). He said he was never gonna be responsible for any part payment that I have to take full responsibility for the battery. Series of threats here and there from him coupled with loads of insults, I politely replied them all.
His insults got to a point that I had to declare to him that gadget sales doesn’t equate to 10% of monthly revenue, with which I was expecting him to calm down at least but yet he took it like was bragging at him.

All these period he was in Lagos(though he works on Sea) and we could have easily changed the battery and forget about these whole stuff but yet he was adamant that I have to take full responsibility. Since he was adamant, I had to chill cos I won’t accept that in anyway.

Few weeks later, he contacted me about changing the battery that he was currently in Delta State and the battery Replacement would cost 27k. I raised eyebrow as regards how the hell does the battery cost 27k, (though I didn’t tell him this). I kept mute though.

He contacted me today requesting what’s up about the laptop battery fees, I told him I wasn’t talking about this till he gets back to Lagos.

Even though, I still hold my stand that I did not observe the bad battery performance cos I installed a few softwares on it without charge, I yet suggested I was gonna be responsible for half of the fees for battery replacement, this guy has been adamant that I have to bear full responsibility for something I did not observe from my end. (Full payment responsibility is what I won’t take).

This guy has threatened me on several occasions, provocative massages, loads of several acts I can’t say....Though ain’t moved a bit cos Naija is a small place afterall... Almost everyone knows someone who knows someone...

Moving forward
1. I will only be responsible for half payment of the battery cost. my laptop spent 48 hours with him before his complaints, also he told me on a particular day the battery works better than he initial complained... See screenshot below
2. I will personally ask for the battery price in Computer Village before making any part payment for it.
3. I will not respond to his messages (cos his manner of approach is so so poor) till after i confirm the battery price at CV on Wednesday.

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