₦airaland Forum

I don't know if this is the right section for this but please it is of utmost importance I post this and I plead with the necessary mods to help push it to the front page so that proper justice can be served from the injustice being perpetrated by MTN Nigeria. So this happened to a friend of mine and he seriously needs justice done. This maybe long but I urge you all to patiently read it to grasp the full details.

My name is Atere Adebowale Samson and am not a troublemaker. In life some people, situations, entities or in my particular case companies and industries just push you to the wall, and bring out a part of you, you never wanted other people to see. MTN is a very large corporation/company, but am amazed this their branch in Nigeria have forgotten that the customer is always right. In my case am not only right, i have proof of how MTN wronged me. They did all these true negligence and ultimate incompetence, with serene insolence, with no proof that they care, all they care about is making money not minding the little humans they crush as bugs, but am no ordinary bug, am a scorpion, and though they might crush me, i will leave them with a stinging poisonous bite they won't see coming.

Over the past years sometimes have loaded credit on my MTN line and they would take it, just like that, sometimes they will subscribe me to a plan i have no interest in and take my credit with no refunds, only for me to call their customer care and for them to only tell me sorry. I remember one time last year during my NYSC service after camp i recharged my line, the credit was taken and i called the customer care representative and he confirmed i just recharged but did not know where my credit went to, i was so pissed that i threatened to sue MTN, instead of this unfortunate fellow who claimed to be a customer care representative; a people person to be exact, to calm me down, this unknown person had the guts to laugh out loud at me, like i was a fool, i felt so helpless and frustrated because i needed to make a call urgently, i just cut the call and unfortunately i let the matter go. Recently towards the end of my service year MTN still wiped out my data illegally which i still unfortunately in my humble, and good natured person let the matter die. Now on the 13th of April, 2016 at exactly 6:53pm, i subscribed for the MTN Smartphone Bundle. Where you are allocated 4.5GB (1.5GB Day; 6am to 9pm and 3GB Night; 9pm to 6am) valid for 30Days. This plan costs Two thousand and five hundred naira (2,500). Later again on the 23rd of April, 2016 at exactly 3:19am i subscribed again for this plan, which allowed the data to roll over and extended the data expiration. Then finally on the 25th of April, 2016 at exactly 1:16pm i subscribed for this plan again. This makes it a total of 3 times i subscribed for the plan, so as at the 25th of April at exactly 1:16pm my data bundle balance was 8708.39 MB expires: 03/Aug/2016, additional balance 4101.87 MB expires: 03/Aug/2016. From the above, the 8.7Gb was the night plan while the 4.1Gb was the day plan.

My problems/predicament began last week Thursday, 12th of may 2016. Between 9pm and 10pm that night i was trying to browse but i could not browse, i could not chat, nothing was moving on my phone, so the next morning around 2am and 3am i tried again, it still wasn't going, knowing MTN and part of my paranoid and suspicious nature i decided to check my data balance that i checked 2 days before where i knew i had about 8GB for my night plan and about 2GB for my day plan, behold i saw the unbelievable, my whole 8GB for the night plan was gone. Now i immediately called the customer care and a customer care representative assured me that they will get back to me in 24 hours, nobody did. I called the next day again on Friday the same story, on Saturday i called again and demanded to talk to a superior, he talked to me as if i was a computer illiterate and did not know what i was doing, as if i used up the 8GB mys







Copied!!!!

Even if u like sell 1g 100naira 4 1month....i doubt if any1 would be interested.....
Cos network is very bad in all south south towns in Nigeria....

wallexy:
Seriously I wish u guys should first appreciate them first ...do u think its easy ...Glo is d first of its kind that have 3gig for 1000 and people had to rush to it and the traffic. On d network is fuxking congested . I am user of their network wen they are serving me right but wen I noticed the traffic on d network ...its very frustrating and infact if u dont know they had to create to divert many people and split them on different IP yet people keeps coming... pls indertsnad

Guy park well ohhhh glo agent like u......
Smt dat is nt good is nt good period.......
U guys should do well jor.And stop meking pple waste dis hard earned money....

Is urs affordable.....
Post mek we seeee.....
I hope u knw wat we wnt.
(Eg. 100=1GB ,for 1month)


Guys is dis wat u wnt.....let me see likessssssss

Sirjohn84:
Pls enlighten me on that Etisalat 5h 1g 4 1month.. what is the code and is for all Sims?

It needs new sim...
Dial *229*2*2#
Finish

Guysss calabar is worst plsss....
I did weekend plan of 5H 4 1G.....i say i could nt even use up 2 100mb...i just kukuma comot am keep sub etisalat 5H 4 1G 4 1month...

So dats it ohhhh glo is a disappointment...

I hear glo is a made in Nigeria smt....

Is it true....

Guysss calabar is worst plsss....
I did weekend pland of 5H 4 1G.....i say i could nt even use up 2 100mb...i just kukuma comot am keep sub etisalat 5H 4 1G 4 1month...

So dats it ohhhh glo is a disappointment...

I hear glo is a made in Nigeria smt....

Is it true....

see zapping of mb...

I wnt ladyF 2 comment b4 i drop dey cheat i just found nwnw on



"MTN"[i][/i]

collitexnaira:
Which kind awoof is that, muwa is an awoof lover

But hw ei go be dis sunday......
Wats ur faith?

Dear frndsssss
Happy sunday....
Lets all drop our comment if u wey a beneficiary of last Sunday's awoff


Me self missed it....
So am actually waiting 4 dat which will dropped soon.....
#all_fingers_should_be_cross.

Hmmmmm
Wey are u coming frm....
Pls talk about smt new.. Leave all dis old news abeg.
Tank u!!!

U self.....do u need 2 ask such....it m5 nw

I need an mc5 frnd.....
Who can guide me through dis game......i can't open chapter 4
+234705 397 7577

Pls its urgent

Mrhansel:
We hope so.

I pray so...

ammyluv2002:
We are so helpless in this Country. The govenment doesn't care...Our tears are bottled up and our hopes destroyed! How did we get here? How can one be cheated/chanced in his own home by an outsider? Seriously, I'm confused

Dearie am so touch by ur comment.....
Can i be ur frnd 2 console u.....?

iamawara:
La click La bend. Wetin Play store do me wey I go blindly open that link?

Y u hate ur bro like dis nw....

playtheblues:
Don't know why Nigerian Government allows that South African company to reap us off, something their Government will never allow any country to do to their citizens.

If it was in their country they would have started killing the foreigners who perpetuate such evil by now.

Xenophobic people!

So thoughtful comment

Dis post just 2 tyt......



Let me buy a land space 1st 1st

Glo dey worst network in my life......
My GB is lying out my phone an lavishing cos of fluctuation of package data....