₦airaland Forum

i have sent you guyz several emails, and you have given no reply, so i've come here as usual.

where is my "Motorcycle Carbon Frame Slider Fairing Crash Protectors" delivered on Friday 19th. by usps.

assigned to shipment S1506183227. usps Tracking number 9400111899562175981075

i'm getting worried. please say something....should i report to amazon or do you have it?

Dajugba:
I entered every details. And send request. But it showed pleased enter "NAN" at the bottom of every of info space created to enter my info. Secondly, how about games. Do you buy exchange games?

Unfortunatelly we havent started with games yet, but you can go ahead and make a request for the console you want to exchange, and i'll pass it allong for approval.

Kindly send screenshot of your error. Could it be your internet connection? Try using a pc if u had used a phone. Others have been able to submit with no problems

aliumujib:
Chai, wey my Moto 360 dey come, shippyme pleease, I take God beg una, let my item arrive safely, I wasn't going to pay for insurance before, but now I will, please just help my life. My final project depends on that smart watch. If I had seen all these reviews I wouldn't have patronized you, well at least I'll tell my classmates not to. Just help my own cause.

Yes ooo, be calm... Like me too.. I must have nerves of steel... Been using them since last year... A few heart breaks and near misses. But i'm still here. Honestly, i'm here because this is the devil i do know...
Show me an angel with good reviews and stats, and i will consider filling divorce papers

Catlanta:
Hello,
Thank you for your advice. Please note that delivery errors do occur. And an email not gotten is one not gotten. Thank you.

Well, how would we know if you got it if you wont set up an automatic reply saying.... Yes oo, we got this email you've just sent us, and we're looking into your matter.

It takes less than 2mins to setup this feature.

Dajugba:
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Contact us:

LiteImpact Technologies

Tel: 08154737273
email: services@liteimpact.com
Whatsapp: 08154737273
Twitter: @LiteImpactTech
Facebook: https://www.facebook.com/liteimpact
Website: www.liteimpact.com

We create websites, build online stores, develop brand identities, and do awesome graphic design for clients all over Nigeria.

Our designs are clean, stylish, professional and most importantly, effective.

We help businesses unleash their full potentials through modern and functional designs that make their competitors jealous.

Beautiful and secure online stores, multiple shipping & payment options.
We provide e-commerce consultancy, development and marketing services.

Dedicated support, and customized Web Hosting packages for SMEs, enterprises, and e-commerce businesses.

We provide technical support, website updates, social media management, newsletter management, product upload, and much more.

Be found easily on search engines. Gain more visitors and leads to your website through effective Search Engine Optimization.

Some work in our portfolio.
SwapShop.ng
GoMarket247.com
Liteimpact.com
collinskarate.net
Wamng.com


Contact us:

LiteImpact Technologies

Tel: 08154737273
email: services@liteimpact.com
Whatsapp: 08154737273
Twitter: @LiteImpactTech
Facebook: https://www.facebook.com/liteimpact
Website: www.liteimpact.com

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Whatsapp: 08154737273
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Website: www.liteimpact.com

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1. We inspect old laptop
2. Get your price quote
3. You pay the difference
4. WE DELIVER A BRAND NEW LAPTOP

Contact us:

LiteImpact Technologies

Tel: 08154737273
email: swap@liteimpact.com
Whatsapp: 08154737273
Twitter: @LiteImpactTech
Facebook: https://www.facebook.com/liteimpact
Website: www.liteimpact.com

Offering best prices of Gadgets plus delivery accross Nigeria.

gabriel74:
GOD...
and after some people will come and say their service is good

Thier service is good sometimes, sometimes its bad...

from my oersonal experience, i've been using them since last year... thier MAIN PROBLEM is with customer relationship and communication.

when there's a problem, they dont keep you in the loop. they always say they dont get emails. they take forever to reply emails even when they'll admit they got them.

keep in mind that all these are simple problems to fix. e.g notice above that their nairaland rep says they never got the email i sent, theats because they do not use a ticketing system to track issues or customer complaints.

Catlanta:
Hello,
Please note that we are constantly adjusting our system to meet up with Customer demands. The need to create a booking for a customer arise when packages are delivered prior to booking. In order to secure your items, a booking is created for you with the default option of INS and Office pickup in Lagos which can be edited upon request.

The INS is selected by default because we encourage Customers to take insurance cover for their items.

Hence, please send a mail to info@shippyme.com Quoting the booking number(s) and request for Insurance to be removed and it will be responded to by the processing Team. Thank you.
Thank you.

please note...when you create a booking on our behalf, you prepare it for shipment "prepared for shipping" at amazing speed. when i requested for an edit earlier, rather than help me, you said its no longer possible because it has been prepared for shipping.
In fact you sent me notification that my item had been "received" by 5:50pm on friday evening (June 5)....way after your normal working hours...
then you sent me another notification by 5:51pm on the same friday evening with a "prepared for shipping" status.

Now that is amazing speed..

If i cannot change the details of my shipment after its been "prepared for shipping"....

1) how could i have changed the details on my package.
2) why have you not replied my email with instructions to remove insurance from the shipment you created or...let me edit it myself.
email was sent to you 9:54am Monday morning.

Stop telling your customers you will fix the problem and just fix it.
its really simple. I Don't want insurance as a default for my packages..
i can understand if you do not consolidate by default. but no insurance unless i ask for it.

i've attache a screen shot of my email...sent to you on monday....still unreplied...

i've noticed, you guys are kinda lazy on your private channels, but respond faster on the public one..(nairaland). thats why i keep coming back here. thats not a very good model for customer relationship...

i don't want the whole world reading my rants. i'd rather do this in private. but you guys have been the definition of unavailable. even the message centre on your portals...takes you forever to reply...
this is a recurring theme amongst your customers.....

Catlanta:
Hello,
Please note that the shipment can no longer be consolidated as it has already been prepared for shipping.
Please ensure to always create a booking yourself before your items get delivered to our US address.
You can create a new shipment for your remaining items yet to be delivered.
Thank you.

Funny how you can quickly prepare an item for shipping, but take forever to reply messages.

i've asked in the past that you cancel your automatic insurance on my packages. i do not want to insure a tube of shaving cream i bought for 10 dollars and end up paying 17 dollars to ship.

your disregard for my instructions and refusal to respond to my requests show that you are not a customer centric company like you claim.

Please explain why in God's earth you would create a booking for me and not let me edit the parameters...unless i send you an email which you would not reply until over 24 hrs after.

is that punishment for not creating a booking before shipment arrives?
your webpage is not android friendly, so unles i have a pc at hand i couldnt create the booking even if i wanted to.

abeg commot that insurance from the shipment. i wont pay it oo

also, i noticced this today on my portal.

S1504153866 AF OP $96.97 BML Active Bal: $0.00 (=N=9.99) .

How does a Bal of $0 equate to 9.99 Naira.

I have told you guys many times at your office in yaba. THERE IS SOMETHING WRONG WITH YOUR ACCOUNTING.

but no one seems interested in fixing it, or will even admit it exist.

some time ago, after i was billed twice for the same package, i called many times, sent emails, and nobody would fix it. even though it was glaring to everyone. eventually after a visit to your office, i was credited for the over-billed shipment, and for the first time ....i actually had a blue on balance somewhere on my page.

I had thought this positive balance would be applied to my next shipment, but when that came. it just disappeared. as though it never existed.

I believe your company thrives on frustrating the client until he realizes its too much trouble to resolve the issue, and lets it go. someday soon, i might let you go too.....i hang around only for lack of a better option. please do not take my patronage for satisfaction.

response time from your office is too long. if it takes 24hrs to get a reply to "Hello" then it'll probably take a full week to sort out the most minuscule of issues. Fix IT

bump

good morning,

Please cancel shipment S1506053636 or let me edit it.
i do not want it shipped yet, as i have other items enroute and i would want to consolidate.
i also do not want to ship with your insurance option.

aliumujib:
Hi, the item weight in my invoice seems incorrect, the seller of the item specifically said it is 1lbs, I have the invoice from USPS to prove it. In the invoice your site generated the item is 2.88lbs, how come??

they will probably reply you with some gibberish about dimensional weight. this has happened to me too many times. i just let it slide.

Bump

bump.

bump

bump.

there are still vacancies for this position.

please send in your CVs for consideration

bump

there are still vacancies for this position.

please send in your CVs for consideration

there are still vacancies for this position.

please send in your CVs for consideration

rooms still available

.

Morning bump

Bump

savy4:
High Team,
Those scheduled for first week of july can contact me on freshoil@hotmail.com. Letz rub minds

High guy

Rooms still available

You can Bump this