₦airaland Forum

chumakk:
i have sent them an email and they don't another one

Seems like a stupid tactic, to force one to buy their own recently introduced Ntel mifi

saddik:
I'm having the same issue.
I discussed with ntel agent and she toldme alot of people are having the same issue.
She said it seems like spectronet and swift are blocking their modem cos ppl are unlocking them for ntel use.
I want to try n change my imei maybe it may work.
Please if u have any solution let me know.

Did the change in IMEI work?

chumakk:
have you found a solution?

Is yours the Huawei e5372 modem too?
No Solution yet, but write on the link below, so we all brainstorm on it....so far we are 3 in number complaining about this here

https://www.nairaland.com/3063063/how-unlock-swift-smile-etc/21#58107986

saddik:
yes, im using E5372.

I dont know if its an APN issue.

Maybe its the modem model?

Still awaiting solution.

It is an APN issue, that is why other Networks still work fine on the modem apart from ntel

Call your agent to give you ntel's alternative APN

chumakk:
I have noticed ntel doesn't connect on spectranet unlocked modern. It started last week. Anyone with an idea on how to unlock it again or solve this problem.

I made posts about this days before you opened this thread

fotyy:
Does anyone know the alternative APN for Ntel?
I was using my Huawei e5372 successfully with Ntel using the 'ntel" APN.
But for days now, it hasn't been connecting. I thought it was the modem that had issues but when I used an active Spectranet SIM and then used a Swift Network SIM, both worked and browsed with Thier specific APNs

so anyone knows which other APN works with Ntel?

saddik:
I'm having the same issue.
I discussed with ntel agent and she toldme alot of people are having the same issue.
She said it seems like spectronet and swift are blocking their modem cos ppl are unlocking them for ntel use.
I want to try n change my imei maybe it may work.
Please if u have any solution let me know.

Are you using the same Huawei e5372 modem?
Spectranet and swift can't block the modem since it is already unlocked
And I use an unlocked Spectranet Huawei e5372 , which connects to swift Network without problems...if Spectranet was blocking it, then the swift wouldn't work

The problem is APN issue, the modem.seems to be having issues connecting with the "ntel" SPAN

The solution will be to use an alternative APN. Most telcos have like 3 or 4 APN, talk to the agent to provide you an alternative Ntel APN that isn't "ntel"

duwdu:
Sorry, I'm not aware of an alternate APN for ntel for the Web.

(For what it's worth, ntel once published an exclusive APN for its VoIP/VoLTE service specifically; unfortunately, I can't immediately remember it; even then, it had to be used with an apk downloadable from ntel's website, for most devices. You can scout ntel's website for the info in case it's still being carried. But I doubt if that other APN makes a difference to your inability to again surf with ntel in your zone at this time. I say so because I once used it when ntel was going crappy in my area, and it made no difference. Hopefully some others chip in here, though.)

In any case, based on your narrative, I think ntel is just crapping out in your area at the present time.

........
P34c3
.....
...

Ntel isn't crappy in my area, it is just an APN issue,
It isn't connecting to the internet at all
By crappy, it would have been slow but still connected
Besides others with 4g enabled phones who use Ntel on my area surf the internet perfectly without issues

And about the other APN, that is for voice services through Vox app and this isn't a phone but an external modem

Btw I tried it before my previous post, even though I was positive, it won't work

mobile logo

Device Compatibility
Choose any category that matches your device specs, follow the instructions and enjoy a better experience on ntel 4G/LTE-Advanced

Voice and Data Over LTE
(ntel VOXHD App)
Is your device listed here? Then you can configure it for data and voice service via ntel VOXHD app
Device List
Configuration Steps
To get your phone to work on the ntel network for data services and voice services via VOXHD App;

Ensure that an ntel SIM is inserted in the phone
Go to settings
then More (in some phones)
Mobile Networks
Preferred Network Type
Select 4G only or LTE only
Go back
Click on Access Point Names
Click on the ‘+’ sign
Set name to ‘vox’
Set APN to ‘vox’
Click on the options and select save
Set the APN as the default/functional APN
If the LTE only option is not available, you will see the LTE/WCDMA/GSM (Auto) option.

Go to the phone dialer
Enter *#*#4636#*#*
Select Phone Information
Change network type to “LTE Only”
Go back and toggle airplane mode on/off
Network service showing 4G should be displayed on the phone now
Download the VOXHD App from Google Play Store

honsule:
Do u have active data on ur ntel sim. delete the APN and try this website http://mc.ntel.com.ng/bundle-balance-page.php

Yes I do have active data on my Ntel SIM and no the website doesn't open, I have tried that before writing my previous post

No one knows any alternative APN?
Called customer service and they seem clueless

Does anyone know the alternative APN for Ntel?
I was using my Huawei e5372 successfully with Ntel using the 'ntel" APN.
But for days now, it hasn't been connecting. I thought it was the modem that had issues but when I used an active Spectranet SIM and then used a Swift Network SIM, both worked and browsed with Thier specific APNs

so anyone knows which other APN works with Ntel?

duwdu:
You didn't give any info as to how you set it up, for one to be able to diagnose your actual problem just from your post.

Nevertheless, the E5372b_601 works with Glo on 2/3G, provided you set it up with one of Glo's combinations of apn, username, and password, such as gloflat, flat, and flat.

The MiFi cannot work with Glo if it's set to 4G, because it does not have Band 28.

Good luck.

........
P34c3
.....
...

Do you know the alternative APN for Ntel?
I was using my Huawei e5372 successfully with Ntel using the 'ntel" APN.
But for days now, it hasn't been connecting. I thought it was the modem that had issues but when I used an active Spectranet SIM and then used a Swift Network SIM, both worked and browsed with Thier specific APNs

so you know which other APN works with Ntel?

Does anyone know the alternative APN for Ntel?
I was using my Huawei e5372 successfully with Ntel using the 'ntel" APN.
But for days now, it hasn't been connecting. I thought it was the modem that had issues but when I used an active Spectranet SIM and then used a Swift Network SIM, both worked and browsed with Thier specific APNs

so anyone knows which other APN works with Ntel?

4llerbuntu:
yes. the desktop router does.

i've posted screenshots of it on this thread before

Please do you know if this modem from swift ZTE MF910V works with Ntel?
I got a unlocked one but can't use it to browse

xhamel88:
Huawei B310s issues fixed. (Spectranet/Swift/InterC/Airtel)

1. No service.
2. Loss of Signal
3. Power loss. (Showing only power light)

We now fix all above issues.

Location : Ikeja, Lagos.

Duration : 30 seconds.

Phone N : 08038407776.

You can WhatsApp us as well.

Please do you know if this modem from swift ZTE MF910V works with Ntel?
I got a unlocked one but can't use it to browse

erumena:
Sorry, I didn't get to see this message until now.

Just go to the link i pasted, register as user.
Scroll down the page, fill in your device details.

Select ''Other Model'' on the Model menu.
Fill in your model number(i.e. MF910v) on the new menu text box that will appear under ''Other Model''.
Leave ''Carrier Lock'' empty and proceed to ''Place order'' where you'll directed to a payment page.
Select by debit/credit card when asked for method of payment.
The total amount is $3.60. My GTB debited N1,200 plus.

Send your whatsapp number if you want to chat.

Ever tried inserting a ntel SIM to see if it works with this modem?

og1ebere:
HEy huys,

Please I have already unlocked this modem (ZTE MF910V), but I can't see anywhere in the interface to edit the access point name and settings so i can use another sim with it: The screenshots are attached.

Will the access point details be auto configured? I have an ntel sim in there already and it reads as ntel in the interface as shown in the screenshots.

Kindly assist pls!

Have you found a solution? Got the same problem

justinguru:
insert another network sim..does it ask for 16digit unlock code ..if yes ..contact me .

Please do you know if this modem from swift ZTE MF910V works with Ntel?
I got a unlocked one but can't use it to browse