₦airaland Forum

I see, this is insane, i guess its to try again, this is my second interview this year. I pray I come back with my testimony.

damkanlinsin:
Yes I filled the old one a year ago and my circumstances changed and also I booked a cruisship already with down payment. So I wanted to update some things but then the new website can’t allow u update the DS160.

I see. What I meant was, did you need a new DS-160 because you hadn’t accessed the old one in the last 30 days and had to fill out a new form, or because you wanted to make changes after submitting the one you used to book the appointment? In my case, I started a DS-160 and booked the appointment with it, but I didn’t submit it, and since I hadn’t accessed it within the last 30 days, it got canceled. Now, I don’t even have access to the DS-160 I used for the appointment. Was that your situation as well?

damkanlinsin:
I filled it myself and I can remember all filled myself

This is insane, to confirm, do you have access to your old DS160 form? I don't even have access to mine that's why I had to start a new one

damkanlinsin:
I updated my DS160 but on getting to the embassy there was no option to update it. I asked about two times before I was scanned. And the other appointment is for my cousin. Mine was October 17th.

Yes, I got my date back in less than 24 hours, though I have been checking very frequently to make sure its still the same

ultraken:
So you were able to get back your more recent rescheduled interview date after they changed it?
My interview is in a week, so this gives me hope. I already raised a ticket, uploaded my interview confirmation and chatted with them and they said they will escalate it.
Since you got your newer date back, I hope they give me my date back too.
Did you have to do anything else?

To be honest, this might be tricky because it seems like they didn't have any record of it until I actually uploaded the appointment letter. However, i would still recommend trying. 1st create a ticket and secondly call customer service also and see if they can escalate it for you. Mine took about 24 hours to get changed back. Goodluck

Mamabella:
Thank you . Please I for some reason didnot save my new appointment date that I rescheduled for in NOv. Do you know if there is a place I can get that details so I can reach out to d embassy pls. Will appreciate

there isn't, just take the ds160 you will actually like to use to your interview and let them know before they start scanning that this is the actual one and not the one on your interview appointment form.

damkanlinsin:
Please I need to know if there is a way I can upload my new DS160 in the new portal

I have the same issue, the lady i spoke to said all i have to do is take the ds160 page that i actually completed to my interview and before they even start scanning anything let them know that the ds160 is different from the one on the appointment confirmation and they will know what to do, I also watched a youtube video of a lady who had the same issue and did this and she was fine.

damkanlinsin:
Please I need to know if there is a way I can upload my new DS160 in the new portal

On the previous website, my interview date was set for January 2026. However, after migrating to the new website, I rescheduled it for October 22, 2024. Out of nowhere, the date reverted to 2026 again. I contacted customer support about 3-4 times, and each representative assured me they would escalate the issue. I checked again tonight, and the date has been updated to October 22, next Tuesday. I'm really hoping it stays this way and doesn't change again. A tip is to also upload the appointment confirmation as they may not have it stored anywhere.

Mamabella:
Good evening did you by Chance reschedule and did they change your date back to the old one? Please will appreciate your response. Thank you

So they readjusted my date back to next Tuesday, I just hope and pray it doesn't change again. Thank God I saw mine before the actual interview date, I called them 4 times today to complain and even attempted to apply for an expedition. Saw today that it updated, so it should be good to go for next week by God's Grace.

Nellyjo:
The customer service doesn't seem to be helpful either, I don't even know what to do now

The customer service doesn't seem to be helpful either, I don't even know what to do now

Femeto:
Not heard back from them. Still, see the December date on the portal. Waiting till Friday for it to be one week before I request another expedited date.

wow, have you heard back on this? whats your next course of action? the same thing happened to me and my date is next tuesday

Femeto:
You can go if you want. But you wouldn’t be interviewed. Happened to about 100 of us scheduled for yesterday in Lagos. Most of us rescheduled to yesterday but apparently the date had changed since on Tuesday. I saw mine Thursday night but everyone I told said it was a glitch, got to the embassy and waited for 6 hours for them to check their system and find a solution but still didn’t get interviewed. It was really a mess as some people started causing trouble. Some of their officers were accusing people of printing out fake appointments given to them by agents. In the end a consular official addressed us and said we should go that they would investigate and get back to us. I think this AVITS system is really not working well or has been compromised.

same thing happened to me, has yours been resolved? my interview is on the 22nd of oct

GoldenTAutos:
I secured a visa interview date of Oct 23rd (after the new site was launched). It was Aug 28, 2025 before on the old site but got the Oct 23rd after new site. Now I see that the Aug 28 is back on my profile but I have the appointment letter for Oct 23rd and never received an email of interview date change. Please any advice on what could be going on and if going to the Embassy with the appointment letter for Oct 23rd is not going to be a waste of journey. It's the Abuja location.

I have an interview for next week which I rescheduled on the new website, now I see it has reverted to 2026 which I had on the old website, I reached out to support and I have a ticket. Please anyone with the same issue that resolved it, please help.

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