₦airaland Forum

PayPal "close account" problem and the company's exploitation of West African Merchants

PayPal tactically close's accounts of small merchants using their well crafted users policy (which was partly designed to take people money).



https://www.youtube.com/watch?v=6q1bsRCweeY

Here is a complain from a British:

https://www.youtube.com/watch?v=qsY3AMtneFI
If they can scam those in a developed-country, you in an under-developed West Africa country have no-chance. The tactic is; they would hold your money based on a policy, they would tell you the policy like a smart lawyer, then they make you beg for your money until you give up. They don't care if you leave, they have made 100% profit out of thin air.

The 5usd charge alone when withdrawing to your bank is very bad, on the high side too

Daguga:
The 5usd charge alone when withdrawing to your bank is very bad, on the high side too

Yeah PayPal loves to charge high, and even if you cancel or refund, they would still keep their processing fees (which depending on the amount you are sending could be higher than $5).

Other payment platforms would take $2 maximum (usually $1 and a few cents).
The sad thing is when they screw merchant (not regular people's personal account, but business account). I am ashamed to say last year August, I shad tears for the first time in more than 4 years. Mid way in the conversation with their call agent (international phone call that usually last 20 minutes minimum), I realized the agent knew it was legitimate money but was pretending to care while looking for way to frustrate me to give up reopening my account. It was the equivalent of one year of my salary at my shitty job, and they expect me to forgive and forget.

I went on their 'Support' twitter account and saw Nigerians, Ghanaians and even Americans begging them for their own hard earn money.

faceland:
Yeah PayPal loves to charge high, and even if you cancel or refund, they would still keep their processing fees (which depending on the amount you are sending could be higher than $5).

Other payment platforms would take $2 maximum (usually $1 and a few cents).
The sad thing is when they screw merchant (not regular people's personal account, but business account). I am ashamed to say last year August, I shad tears for the first time in more than 4 years. Mid way in the conversation with their call agent (international phone call that usually last 20 minutes minimum), I realized the agent knew it was legitimate money but was pretending to care while looking for way to frustrate me to give up reopening my account. It was the equivalent of one year of my salary at my shitty job, and they expect me to forgive and forget.

I went on their 'Support' twitter account and saw Nigerians, Ghanaians and even Americans begging them for their own hard earn money.

Really tough situation, i have read a lot of disheartening stories as well. Still don't know why the US govt refuse to sanction.