₦airaland Forum

If your Npower january payment status has been on 'processing' for weeks now and it has not changed to 'paid' please kindly report the situation to Npower, although the "Processing" status have to become 'failed' before it is resolved and when payment is re-initiated or restarted you will be paid, the reason why it is under "processing" for long is due to network challenges, although the Npower batch c volunteer might eventually be credited on the long run.
If you are faced with the situation above that is your january payment status is still under "Processing" then send your complaint to Npower or NASIMS Instagram handle at Npower_ng and nasims.ng respectively, please when sending in your complain please send an attached screenshot of your payment status capturing the January payment status with the "Processing" status displayed.
If you do not have the Instagram application you can download it on Google playstore for Android phone users, then sign up, and after signing up, search for Npower or NASIMS handles using the search field, then send in your complain, please always ensure to send your Npower ID for every complain made.

Some people like me are using a small phone and therefore not on instagram. What should we do? And i happen to fall under this category of people with failed january transaction.

Jubal01:
Some people like me are using a small phone and therefore not on instagram. What should we do? And i happen to fall under this category of people with failed january transaction.

Use laptop or cybercafe

Ok. But why are those their numbers not going through? And i also sent them a mail through the email u provided but the mail bounced back.

Jubal01:
Ok. But why are those their numbers not going through? And i also sent them a mail through the email u provided but the mail bounced back.

Send your complain through Instagram at Npower_ng or Nasims.ng, just go to Instagram and do a search on Npower_ng or Nasims.ng and make your complain by messaging and send your Npower ID and a screenshot of your payment status.

@ ezenwaez Can I reach them on their hotlines, through the messages menu on our profile or can i send message via Email, why Instagram?

OluwaJohn77:
@ ezenwaez Can I reach them on their hotlines, through the messages menu on our profile or can i send message via Email, why Instagram?

Use Instagram for now that's the directive

ezenwaez:
Use Instagram for now that's the directive

Nasims portal Kuma Don break down