Tenshades:
Hello NLanders,

It's been over a year the transformer in my area had issue but was fixed last 2 weeks. Before the transformer got faulty, my MEMMCOL prepaid meter was loaded and working fine.

After the transformer was repaired, there was light in my building due to the previously active token. So when the token got exhausted (not sure though as the credit indicator on the CIU is still green), my CIU (Monitor) stopped displaying. With that, I have been unable to input newly purchased token. The indicator on the credit is usually on after connecting the CIU to the prepaid meter when there is power. This shows the connecting cable isn't the issue.

Two days ago, I called the phcn officials to come and check it out. They came and loosened the prepaid meter, checked the connection and concluded the issue was from the CIU (Monitor). They advised I test it with another CIU I have in my woman's shop in town before they left.

I picked up the CIU from the shop and tested it but unfortunately the condition remained the same. (No Display)

I called the officials again to inform them about the same issue and they were confused. They suggested I disconnect from the prepaid meter and have a direct connection.

My building is still in blackout.

Who has experienced this and how were you able to solve it?

CC lalasticlala

Akin51:
Hello please were you able to resolve this or repair the prepaid meter.
I am facing similar things on my prepaid meter.The prepaid meter stop displaying though there is still light in the building.

Any solution pls kindly share

Tenshades:

Akin51:
Hello please were you able to resolve this or repair the prepaid meter.
I am facing similar things on my prepaid meter.The prepaid meter stop displaying though there is still light in the building.

Any solution pls kindly share

Ummuahmad:
How were you able to resolve this??

I'm facing similar issue.

Tenshades:


Change the connecting cables between the CIU and the meter.

Ummuahmad:
Thanks

Tenshades:


Did it work?

Ummuahmad:
No, we'd to borrow a someone else's device to load the meter