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Stanbic IBTC Pension Limited Delaying Payment Of My Late Mother Pension Benefit - Literature - Nairaland

Nairaland ForumEntertainmentLiteratureStanbic IBTC Pension Limited Delaying Payment Of My Late Mother Pension Benefit (632 Views)

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Stanbic IBTC Pension Limited Delaying Payment Of My Late Mother Pension Benefit by Faws(op): 3:02pm On Oct 23, 2023
I have applied for the payment of my late mom pension benefits at Stanbic Pension Manager and I was asked to submit LOA ,Death Certificate and Others documents which I did.
I have submitted all the necessary documents 3 months now but IBTC pension refuse to pay claiming The Death Certificate verification is still ongoing.
They told me LOA has been verified but Death certificate is yet to be verified. This is 3 months that they have been telling that. I'm frustrated cos how can LOA been verified but Death certificate which I used to get LOA cannot be verified?
I need help
Re: Stanbic IBTC Pension Limited Delaying Payment Of My Late Mother Pension Benefit by nnatobryno(m): 4:08pm On Oct 23, 2023
Faws:
I have applied for the payment of my late mom pension benefits at Stanbic Pension Manager and I was asked to submit LOA ,Death Certificate and Others documents which I did.
I have submitted all the necessary documents 3 months now but IBTC pension refuse to pay claiming The Death Certificate verification is still ongoing.
They told me LOA has been verified but Death certificate is yet to be verified. This is 3 months that they have been telling that. I'm frustrated cos how can LOA been verified but Death certificate which I used to get LOA cannot be verified?
I need help
I think you need to approach the right officers to get better explanation.
Re: Stanbic IBTC Pension Limited Delaying Payment Of My Late Mother Pension Benefit by Dashinosmfr: 2:01pm On May 25
Have you been paid?
How long did it take if I may ask?
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