₦airaland Forum

Hello guys,

I register .ng domains with qservers (I don't host with them as I have dedicated servers for hosting). But right now my domains are so disorganized and their support staff don't know anything at all (knowledge level is too low). If I transfer domains to them, they will start counting from the time of transfer even if the domain was renewed not more than 2 months from the time of transfer. So next invoiced renewal is now different from actual whois renewal. And when you ask them to correct, they don't have any understanding of what to do.

Now they are sending me invoice for a domain that is expiring in December because I transferred to them in June last year. That is not how transfer works. I am so pissed off and I don't know if there is a better .ng domain registrar that knows what they are doing.

You are the one that is ignorant about the process. The whois details/dates are different from your domain service billing date.

Once you get on a new registrar, they bill you annually from the signup date and not your whois date.

As the domain administrator it is now up to you to either renew it or leave it till when its convenient for you.

All registrars domain namebilling system are automated to either annually or multiple year and not monthly, its only hosting services that can come on a monthly billing.

Hope you get it now.

nihinlade:
Hello guys,

I register .ng domains with qservers (I don't host with them as I have dedicated servers for hosting). But right now my domains are so disorganized and their support staff don't know anything at all (knowledge level is too low). If I transfer domains to them, they will start counting from the time of transfer even if the domain was renewed not more than 2 months from the time of transfer. So next invoiced renewal is now different from actual whois renewal. And when you ask them to correct, they don't have any understanding of what to do.

Now they are sending me invoice for a domain that is expiring in December because I transferred to them in June last year. That is not how transfer works. I am so pissed off and I don't know if there is a better .ng domain registrar that knows what they are doing.

@imustyan is right with his response but if you still need another hosting company that is .ng licensed, please check www.hostlag.ng
The support is topnotch and the techsupport team are very sound and professional with their job.

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