₦airaland Forum

Access Bank has announced that it will temporarily shut services for a system upgrade aimed at optimising its offerings to customers.

In an email sent to its customers on Tuesday, the bank stated that the upgrade will take place in phases, starting on Saturday, October 12, at 10 pm and ending on Sunday, October 13, at 6:30 am.

The bank added that during this period, customers may experience temporary service disruptions on the Access More app, Internet Banking platform, and ATMs.

The message read, “Dear Valued Customer, in line with our continuous drive to better serve you, we embarked on a comprehensive system upgrade to optimise the functionality of our systems.

The upgrade exercise, which will take place in phases, starts on Saturday, October 12 at 10pm to Sunday, October 13, 2024 at 6:30 am (West African Time).”

However, the bank assured customers that their cards will remain operational, and the *901# service will still be available for funds transfers, airtime and data purchases, as well as bill payments.

“During this period, there will be a temporary service disruption on our Access More app, Internet Banking platform, and ATMs. However, your card will work seamlessly and *901# will be available for funds transfer, airtime, and data purchase as well as bill payment.

“Upon completion of this exercise, service across all channels will be fully restored,” the bank stated.

It also emphasised its commitment to keeping customers informed about subsequent phases of the upgrade exercise.

The PUNCH reports that the Chartered Institute of Bankers of Nigeria and the Body of Banks’ Chief Executive Officers in Nigeria have expressed concern over the persistent criticisms directed at Nigerian banks on social media.

Also, the Central Bank of Nigeria has emphasised its commitment to the stability of the country’s financial system, highlighting that regular stress tests are conducted to identify potential vulnerabilities in banks.

https://www.google.com/amp/s/punchng.com/access-bank-announces-temporary-service-disruption-for-system-upgrade/%3famp

The Money I sent to Nigeria since last night never enter..I just had to send another through my sister to disburse so which one is Saturday when they already have network interruptions?

FTC

If the upgrade will enhance customer experience, way to go!



By the way, GTCO just sold shares and nothing since then. Seems that bank is a fraud.

Nigeria the land of the free,,,home of the brave

Same with Gtbank as well at around the same period.

Access bank and zenith bank should Bleep off

Still counting our losses from zenith upgrade palava, just when we moved transactions to access... boom they also want to render our money homeless

Who can u trust in this country now?

It has been postponed. thnks

my best bank🏦, please upgrade I will wait patiently.

Same with zenith,who else is having issue with zenith?

Wait was going why is almost all the banks doing upgrades at the same time zenith bank is still in this mess , gtb , access even Stanbic sent me a text of this upgrade and all of them this weekend

Chikel20000:
Access bank and zenith bank should Bleep off

You be correct guy, those two banks are bunch of failure

Ok oo

I'm expecting one payment like that oo.
As long as una upgrade no go affect the payment, no wahala

GTbank too

cutievik:
The Money I sent to Nigeria since last night never enter..I just had to send another through my sister to disburse so which one is Saturday when they already have network interruptions?

You sent another one through same account and it entered?

Helpfromabove1:
Wait was going why is almost all the banks doing upgrades at the same time zenith bank is still in this mess , gtb , access even Stanbic sent me a text of this upgrade and all of them this weekend

I have been trying to open Polaris bank app since morning without success

First na Zenith!

Later Stanbic!

Now it's Access!

Polaris Bank too

What's going on in the banking sector

Na the upgrade una deduct #1000 from my account for!

What is really going on

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So how did that reduce d cost of petrol

AntiChristian:


First na Zenith!

Later Stanbic!

Now it's Access!

Polaris too

Something is definitely fishing

gentleguy1975:
I have been trying to open Polaris bank app since morning without success

same here I thought it was only Me

Celestialsword:
https://www.google.com/amp/s/punchng.com/access-bank-announces-temporary-service-disruption-for-system-upgrade/%3famp

no wonder all my transactions today have been really slow to process with a bit of delay to the receiver

Make them fix am fast Biko…so unusual of access

Please you guys should be careful with transactions this weekend. Gt Stanbic and access are also going through upgrades I’m not sure of the rest.

Hmm.

But how come isn't that of mfbs like moniepoint and Opay not that pronounced.

Anyways, I still prefer dropping my funds in commercial banks and leaving remnants with their non- comm counterparts.

Same with GTB and STANBICIBTC

nwoyemuna:
Same with GTB and STANBICIBTC

You are right.

Got such an email from stanbic.