₦airaland Forum

Hello everyone, If a person’s interview is rescheduled on the night of her interview, yet the portal is still showing the original date, what do you advise her to do?
Secondly, she and the Child (3 years old) date were separated, with a day difference. What advice do you have for her? Can she be allowed to do the interview on the same day with the child? They both have the same date and time before before suddenly they got reschedule email on the night proceeding the date of the the initial interview. Any one has experienced this before?

curiousgeorgy:
Please I am also having the same issue. I literally copy and paste and it comes up with the same error.

It's well my brother

FVA89:
Hello everyone, If a person’s interview is rescheduled on the night of her interview, yet the portal is still showing the original date, what do you advise her to do?
Secondly, she and the Child (3 years old) date were separated, with a day difference. What advice do you have for her? Can she be allowed to do the interview on the same day with the child? They both have the same date and time before before suddenly they got reschedule email on the night proceeding the date of the the initial interview. Any one has experienced this before?

I am having similar situation too.

Mine was suppose to be tomorrow , they sent a mail that it have been re scheduled on Friday.

But on the portal is not showing same

Zeni06:
Create a ticket and attach you gtbank receipt. It will be resolved. I created a ticket on Thursday and it was resolved this morning.
They will automatically attach receipt from the backend and you'll have three days to validate it else it becomes invalid.

I have raised a ticket, over 3weeks old attached my gt receipt.chatted them up, they said they hv worked on it and my payment seen and validated, yet issue persists.
My issue is expired/missed IW/dropoff appointment.wch am trying to reschedule...
I even tried booking a new appointment, but the system doesnt accept the gt bank ref number.

The ref number is the 15 or 16 digit number on the gt bank cgi receipt abi, as there is no other number on the printout.

johnjunior39:
I am having similar situation too.

Mine was suppose to be tomorrow , they sent a mail that it have been re scheduled on Friday.

But on the portal is not showing same

johnjunior39:
I am having similar situation too.

Mine was suppose to be tomorrow , they sent a mail that it have been re scheduled on Friday.

But on the portal is not showing same

I guess this is Abuja, are you sure is not better to visit them on the date that is showing on the portal?

I think it’s best to go on the day you were rescheduled for. So as they have told you to come on Friday, print out that email and take it to the embassy with you. That will allow you in. They won’t change it on avits but the email is enough proof that your interview is on Friday.

johnjunior39:
I am having similar situation too.

Mine was suppose to be tomorrow , they sent a mail that it have been re scheduled on Friday.

But on the portal is not showing same

Ebrandt:
Hello Guys!!!

Good morning.
Please I urgently need HELP on how to proceed at this point. The support staff for the new visa application portals are useless, they have not been able to advise or solve my problem since I opened a ticket. One was even pretending he couldnt hear me during a call session with him.

I made payment since NOV 8 2024 but till now, I havent been able to proceed to book appointment on the portal. I got a successful payment notification and First Bank also sent me the receipt. I spoke with the customer support agent and she advised me to wait for the payment to be confirmed on the portal. It has been 10 days now since I made payment and nothing has changed. Has anyone experience this and how did you get this resolved?

Or did I do something wrong?
Please help me o...abeg. I am supposed to resume Jan 13 2025 for my program and I never get VISA.

I’m so sorry about this. I’m in a similar situation and can share in your frustration. Please can you share the support line’s number ?

I am in similar situation. I made payment for three of us, two were validated and the other one which is my daughter’s account is yet to be valued till date.

curiousgeorgy:
I’m so sorry about this. I’m in a similar situation and can share in your frustration. Please can you share the support line’s number ?

Good Day Everyone,
Please has anyone successfully paid the visa fee using the USD Card option? If yes, which bank card was used?

Pls I need help regarding my mrv payment that I made on June 19 2024 at gtb and I was unable to book an appointment before the migration.,and I didn't get a migration email so I went on by creating a profile on avits and am stuck at the payment stage cause it keep reading that the receipt I got from gtb is not recognise and have raised several tickets and have also sent mssg to the lagos consulate have not gotten a response from them pls any clue...do I have to create another profile with the same email...pls anyone with a clue about this...

Dear Sir/Madam,

I hope this message finds you well.

I am writing to inform you that I submitted my DS-160 form yesterday, November 18, 2024. However, I encountered an issue when I attempted to book an appointment for my visa application. The system is showing an Invalid DS 160 Confirmation Number.

I have attached the necessary details for your reference. I kindly request your assistance in resolving this issue so I can proceed with my visa application process without further delay.

Thank you for your attention to this matter. I look forward to your prompt response.

Ebrandt
First of all update the amentum ref number as ur receipt number....it will tell you receipt updated successfully....then wait for 2_3days for the updating to reflect...and if u have tried this process and u keep getting same issues try and re-raised a ticket and add the screenshot of ur receipt with the screenshot of the error mssg in less than 2mb and upload it with ur passport data page photo I think that will do...

Sasat o boy
Try cross check the numbers u input very well you must have missed alphabet instead of digit...check thoroughly.

Please what time does DHL VI close to customers for passport pick up and how long does the passport stay with them before they return it to embassy?

Sasatoboy:
Dear Sir/Madam,

I hope this message finds you well.

I am writing to inform you that I submitted my DS-160 form yesterday, November 18, 2024. However, I encountered an issue when I attempted to book an appointment for my visa application. The system is showing an Invalid DS 160 Confirmation Number.

I have attached the necessary details for your reference. I kindly request your assistance in resolving this issue so I can proceed with my visa application process without further delay.

Thank you for your attention to this matter. I look forward to your prompt response.

Don't copy and paste, type the number yourself.

Any update on earlier dates for F1 visa in both Lagos and Abuja pls

And also

Earlier appointment dates for B1/B2 in both Lagos and Abuja as well

Many thanks, @nebularise
I am beginning to think all these bottlenecks are all part of a strategic means to reduce the number of applications whilst making money off people. It doesnt make sense to think that this new platform was not tested and designed to be able to handle this load from users. Where this is the case, the support guys response should be better than what we currently experience. The front line guys basically are just acting a script; sometimes if not all, they dont even understand ur issue, they just read out the comms script and that's it. They tell you same thing each time you call and are not able to advise how long ur support would take for resolution to happen. I spoke with one today and after expressing my frustration, she just told me that the technical team is not equipped with sufficient resources to manage the stream of issues that meet them every day. Look at your case now, you made payment since Sept 20th and nothing till now; it is 2 months already. It may imply that they are just doing round-robin method to select which request/issue they attend to OR they can not or should not treat beyond X number of issues pertaining to payment every week/month etc as a strategy to minimize the current stream of applicants who wants interview/visa this period especially for Spring Admissions. Things like this arent just mere coincidence sometimes.

Anyways, fingers crossed.

nebularise:
You didnt do anything wrong; some of us made payment since 20th Sep and have been having this issue since then; no resolution yet' its just unfortunate that the system of payment works for some people and it doesn't for some, I think there are some people that had made payment since 1st Sept and having this issue too;

All we can do is to create tickets; which at the moment, not sure they are even responding to. also, explore the idea of emailing LagosNIV@state.gov using the Visa wizard

Lagos - https://docs.google.com/forms/d/e/1FAIpQLSdMSMzJmoYVaxf-obif6_AaMIT4fbxpIvLEkPW84ISGSwSkIg/viewform
Abuja - https://docs.google.com/forms/d/e/1FAIpQLSc1wt8xb3LubFFSlvlLUNi3HOnIcZxquaZyClg3Y3HxlSWbXQ/viewform?vc=0&c=0&w=1&flr=0&fbzx=6470396605504148127

Again, even this one, I havent got any reply yet, not sure if they are replying to this messages from anyone.

All the best

Sure!
Those guys dont know jack sh*t. it is the same people that pick your call when you try using the contact option on the webpage. They are acting a script and wont help you beyond what is on their script. They are not receiving adequate support from their backend/technical support colleagues so yh...

Here's the contact: +234 201 343 8900

curiousgeorgy:
I’m so sorry about this. I’m in a similar situation and can share in your frustration. Please can you share the support line’s number ?

Good evening all.
Asking for a friend. My friend registered on Avits website and was able to book an appointment for interview date on the 27 of this month, but he just noticed that he made a typing error by inputting a wrong passport data page number on his appointment letter, he typed 210 instead of 201 as end of the passport number.
Although on the visa fee receipt and DS 160 form the passport number is currently written but only the one on the appointment letter that is wrong. Please I will really appreciate it if someone can help on how to make the correction or if there is any possible advice on what can be. Thank you all.

Hello everyone.
Please help.
I booked an appointment for my dad for November 15 but he was turned back on getting there saying his appointment has been rescheduled till 2026.
There was no email sent about this and I was not even able to log in to check at the time but we had the appointment letter for November printed.

I have finally been able to log in now but I keep getting this error message when I try to reschedule the appointment. Please is anyone else facing this and how can I get passed the error message below please

Hi Everyone

where will i do that

Lovaboiofficial:
Ebrandt
First of all update the amentum ref number as ur receipt number....it will tell you receipt updated successfully....then wait for 2_3days for the updating to reflect...and if u have tried this process and u keep getting same issues try and re-raised a ticket and add the screenshot of ur receipt with the screenshot of the error mssg in less than 2mb and upload it with ur passport data page photo I think that will do...

Na wao for this Consular people? Which kind stuff be this again?

Moteh:
Hello everyone.
Please help.
I booked an appointment for my dad for November 15 but he was turned back on getting there saying his appointment has been rescheduled till 2026.
There was no email sent about this and I was not even able to log in to check at the time but we had the appointment letter for November printed.

I have finally been able to log in now but I keep getting this error message when I try to reschedule the appointment. Please is anyone else facing this and how can I get passed the error message below please

J3nifer:
I think it’s best to go on the day you were rescheduled for. So as they have told you to come on Friday, print out that email and take it to the embassy with you. That will allow you in. They won’t change it on avits but the email is enough proof that your interview is on Friday.

They changed it later.

This whole thing sha. Sending mail by 9:45pm

Hello people! Please advise on the fastest way to switch from B1/B2 to F1 visa for someone already in the US without going to Nigeria. Thank you!

When you log in, do the following:

1. Go to pending appointment. It should bring up that payment page.
2. Select bank to First Bank of Nigeria. (Do not generate another payment slip o)
3. Navigate to the next tab, insert the Ammentum Number there and select the date of deposit.

When you click submit, it should notify on the top right corner that says: "Bank Details Updated successfully"
From what other say here, it should ideally redirect you to appointment schedule but it just takes one back to generate another slip.
However, according to @Lovaboiofficial, let's see if it would update after 2-3 days from now.

Sasatoboy:
where will i do that

goldenmind:
Please I need available dates in December for F1 visa for Abuja. I have applied for emergency appointment for almost a week now these people never grant my request. I need Abuja not Lagos... Please what's the status for dates for F1 visa for Abuja? Anybody

how did you apply for Emergency appointment

Please everyone, I have been trying to reschedule my mom's appointment but have been unsuccessful. For context, she had an interview booked for Dec 5th which was later rescheduled by the Embassy to August 13th (ALL THIS BEFORE THE MIGRATION). Unfortunately, she was not at in Nigeria and could not meet that new date and her profile/MRV receipt was not opened until the date of the migration and so we had to wait out the migration process.
Eventually, I created a new profile for her on the USVITS site and since then, I have been unable to schedule an appointment date for her. It keeps stopping at "duplicate info found for user", I do not understand how?
Did anyone face this challenge? How did you address it? Please note that I am currently not in Nigeria so I cannot call support, also I have raised several tickets but support is not giving me any tangible solution except the usual create a profile and pay.
Any advice would be appreciated.

You will firstly choose any available date and on the appointment page, you will see emergency appointment and the list of eligibles for the emergency appointment

Ghostlee4k0:
how did you apply for Emergency appointment

Seebill:
Thanks to everyone that helped with the password reset issue. I am so so gratefullll! God bless you.

I have successfully logged into my account and gotten an interview appointment date for December 16.

And they were earlier available dates too.

I guess maybe logging into the portal during the weekends/late in the night may help with getting early appointment dates.

I am just really glad and thank God i have gotten through this huddle!!!!
Now to prep for my interview!!!!
All the best guys!

Hi Seebill, please was your visa B1/B2 and you still got a December 2024 date? Please and what times were you checking?

Hello thank you. I qualify for interview waiver but after ans3ring all the questions I was only directed to book an appointment for regular interview which is now June 2025. My worry is that I need to travel in December. What can i do to get the interview waiver option. Did I make any mistakes in answering one or some of the questions?

Hello thank you. I qualify for interview waiver but after ans3ring all the questions I was only directed to book an appointment for regular interview which is now June 2025. My worry is that I need to travel in December. What can i do to get the interview waiver option. Did I make any mistakes in answering one or some of the questions?
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