₦airaland Forum

Good evening Nairalanders

I applied for AdSense, and I was rejected because of a duplicate account. I was told to close it, and I have done that. I reapplied and Adsense still said 'I have a duplicate account'.

I have reapplied the third time and Google is yet to respond. I suspect they might still insist I have a duplicate account.

But I have closed it. What could be the problem?

Blemtech:
Good evening Nairalanders

I applied for AdSense, and I was rejected because of a duplicate account. I was told to close it, and I have done that. I reapplied and Adsense still said 'I have a duplicate account'.

I have reapplied the third time and Google is yet to respond. I suspect they might still insist I have a duplicate account.

But I have closed it. What could be the problem?

Good evening! It seems the issue is likely due to a lingering connection between your closed AdSense account and your new application. Here are steps you can take to resolve this:

1. Verify Closure of the Duplicate Account
Ensure that the duplicate AdSense account is fully closed and not just inactive. You can confirm this by attempting to log in to the account and checking for a message that says the account is closed.

2. Check for Account Links
Google may still associate the closed account with your personal details (e.g., email address, phone number, payment information, or IP address). Ensure the following:
Use a new email address for your new AdSense account.
Remove any linked payment information from the closed account.
Avoid using the same IP address or device that was used for the duplicate account.

3. Clear Cache and Cookies
Before reapplying, clear your browser's cache and cookies to avoid Google identifying your device as linked to the previous account.

4. Contact AdSense Support
You can contact AdSense support to explain the situation. Follow these steps:
Visit the AdSense Help Center.
Log in with your AdSense email and navigate to the Contact Us section.
Describe your issue in detail, emphasizing that the duplicate account has been closed and you are reapplying as per their instructions.

5. Wait for a Response
After reapplying, it may take some time for Google to review your application. Be patient and avoid submitting multiple applications simultaneously, as it could complicate the review process.

6. Check for Policy Compliance
Ensure that your website or platform adheres to all AdSense policies, as unrelated policy violations could also lead to rejection.

SoftSport:
Good evening! It seems the issue is likely due to a lingering connection between your closed AdSense account and your new application. Here are steps you can take to resolve this:

1. Verify Closure of the Duplicate Account
Ensure that the duplicate AdSense account is fully closed and not just inactive. You can confirm this by attempting to log in to the account and checking for a message that says the account is closed.

2. Check for Account Links
Google may still associate the closed account with your personal details (e.g., email address, phone number, payment information, or IP address). Ensure the following:
Use a new email address for your new AdSense account.
Remove any linked payment information from the closed account.
Avoid using the same IP address or device that was used for the duplicate account.

3. Clear Cache and Cookies
Before reapplying, clear your browser's cache and cookies to avoid Google identifying your device as linked to the previous account.

4. Contact AdSense Support
You can contact AdSense support to explain the situation. Follow these steps:
Visit the AdSense Help Center.
Log in with your AdSense email and navigate to the Contact Us section.
Describe your issue in detail, emphasizing that the duplicate account has been closed and you are reapplying as per their instructions.

5. Wait for a Response
After reapplying, it may take some time for Google to review your application. Be patient and avoid submitting multiple applications simultaneously, as it could complicate the review process.

6. Check for Policy Compliance
Ensure that your website or platform adheres to all AdSense policies, as unrelated policy violations could also lead to rejection.

Thank you. I think I will use a different IP address.