₦airaland Forum

DaddyCoool:
Thanks for sharing. That's why I watch my N100m in that bank veery closely.

But no front page for you because of NL fear of lawsuit

sowunmisho:
Why would they fear lawsuit? Do you know how I was burning with Anger, Imagine how many market women it would have happened to, who would have been scared to speak up for fear that people would mock them because of their diction? Access Bank(kmft), I am so ANGRY right now

Hopez456:
This is disheartening. I had a similar experience of my phone pickpocketed in Lagos. I was rest assured that monies in the bank would be intact because I had fingerprint and sim locks in place.
Why not engage the police to track the gang to the locations where your phone was in alaba and ijanikin.

I will do this if I were in your shoe, everyone involved would be fished out and pay huge damages including the police expenses.

sowunmisho:
Good afternoon Dear Ma, I almost thought the same thing too. But using the police from that same area might be futile. I counted the cost of taking police from another location, they already mentioned 50k for fuel.

In Nigeria, you could get there and the criminals would mention the backing that they have, and you/your entourage would have to turn back.

I have/kept screenshots of the particular alaba buildings during the live trackings

wizzyvibes:
You know bro, that you are also part of the issue you are facing currently. You knew someone had taken your phone and instead of you to block all access to your bank account till you have sorted everything out, you believed that the phone and bank accesses are strong enough such that no one can take anything. Now you're coming here to blame the bank for something you could have easily prevented. Continue your campaign tho

sowunmisho:
I decided not to block my sim that same evening, the tracking was functioning because the sim had data in it, and the criminals turned on the phone at intervals. What would I have to lose? The criminals would buy airtime for that same phone, which was useless.

By 7am the next morning, I still decided to check my Bank balances on UBA, OPay and Access Bank, and that was when I discovered that my access bank money had been taken. I left N100,000 there and met N30,000.

I called Access Bank and access bank told me that if someone has your sim card, they can dial access ussd code, initiate password reset by themselves and move your money out on that same sim. I was confused and angry. I asked access bank how it made sense?. What is the function of ussd pin on a sim card if they can easily request a new one. Access bank then says, for someone to mitigate it, they have to also use sim-lock. The sim lock we paid attention to in the early 2000's when we all used feature phones, which requires PUK number to reset.

aieromon:
Access Bank is right, you should have blocked the SIM immediately if you don't have an active SIM lock. The SIM card is more precious than the device if it falls into the wrong hands.

The SIM card can be removed and inserted into another device. SIM lock will prevent unauthorised access after 3 failed attempts on phone startup.

sowunmisho:
But Sir, what's the essence of having a pin to protect your ussd? You know ussd is tied to each SIM card, so having the same ussd send a reset code to the same SIM card is kinda stupid. Would you design a system like this? The abroad where You would like to live, is not characterized by such stupidity.

If we know that our SIM card is as good as our money, You don't think the whole world would have SIM locks?
You do know that only Access bank has this loophole right?(The loophole which I have just found out)
Quiz Access Bank subscribers, only 30% would have sim-locks enabled. So that is a disaster waiting to happen right?

sowunmisho:
But Sir, what's the essence of having a pin to protect your ussd? You know ussd is tied to each SIM card, so having the same ussd send a reset code to the same SIM card is kinda stupid. Would you design a system like this? The abroad where You would like to live, is not characterized by such stupidity.

If we knew that our SIM card is as good as our money(no pins obstructing), You don't think the whole world would have SIM locks?
You do know that only Access bank has this loophole right?(The loophole which I have just found out)
Quiz Access Bank subscribers, only 30% would have sim-locks enabled. So that is a disaster waiting to happen right?

ReacherSaidNoth:
Don't play with SIM lock

sowunmisho:
But Sir, what's the essence of having a pin to protect your ussd? You know ussd is tied to each SIM card, so having the same ussd send a reset code to the same SIM card is kinda stupid. Would you design a system like this? The abroad where You would like to live, is not characterized by such stupidity.

If we know that our SIM card is as good as our money, You don't think the whole world would have SIM locks?
You do know that only Access bank has this loophole right?(The loophole which I have just found out)
Quiz Access Bank subscribers, only 30% would have sim-locks enabled. So that is a disaster waiting to happen right?

ravensckar:
Bros, I truly sympathize with you for what happened.

Nigerian banks are becoming notorious everyday simply because they know that the customers can't prosecute them.

thesolutions:
Mine was same access bank.
I received advice from CBN to write a letter to access bank to refund my money.
The branch I went to was telling me to go to my branch and submit it to them. Very rude and confused woman.
The customer care tried to plead with me that he has mailed fraud desk regarding the issue so I should withdraw the letter.
I took his advice and waited patiently for my money to be refunded. The smaller money in one of the account was refunded. The bigger money transfered from the other account has not been refunded. Every of my follow up was met with the funny feedback 'we empathize with you on the loss of fund'. It is close to a year now. Had me regretting why I didn't insist they received the letter. It would be Access Bank and central bank that would be battling it out by now.

They can not deny that it was an internal fraud. Some of the transfer has code number which I believe is linked to a staff.

The money was moved from my account from one of their faulty portal the created for fraudulent USSD transaction. https://901.ng
They have taken it offline but they still have another channel open. Transaction done through this channel will appear that you used USSD code to do the transaction. Imagine the fraud.
If you are not sure if yourself, you will be thinking someone you gave your phone did fraudulent act. But mine was in the middle of the night and I was alone just watching my phone bip to the debit alerts, balance request notification and even OTP codes.

I had to research a lot that very day to know if my message app has been linked to any other device and was sure my phone was not compromised.