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Customer Comes First - Phones - Nairaland

Nairaland ForumScience/TechnologyPhonesCustomer Comes First (587 Views)

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Customer Comes First by Ekanem66(op): 6:57am On Feb 19, 2025
So guys we all know about the whole "customers are always right" slogan used in the business market, I recently found out after following a phone brand that they always put their customers first and it is the realme phones. I went through their page and saw how they attend to their customers, and they even had a short video review done from their customers all over the globe and that was actually beautiful to watch 😍..

I haven't gotten a phone yet from them but hoping I will because one thing I value in whatever market I step into is their products and customer care services provided. If you have purchased any other the realme products please do share your experience here so we can all rate how good they are.

Sharing the link to the video I found 👇

https://www.instagram.com/reel/DE8atM3MyR4/?igsh=MXE4am9yZmtqcWF5Nw==
Re: Customer Comes First by AdaIheoma: 7:00am On Feb 19, 2025
It's so sweet to know of a brand that prioritises their customers leaving them satisfied
Re: Customer Comes First by AdaIheoma: 7:01am On Feb 19, 2025
The fact that customers all over the globe are testifying shows that the realme brand is not a brand to toy with
Ekanem66:
So guys we all know about the whole "customers are always right" slogan used in the business market, I recently found out after following a phone brand that they always put their customers first and it is the realme phones. I went through their page and saw how they attend to their customers, and they even had a short video review done from their customers all over the globe and that was actually beautiful to watch 😍..

I haven't gotten a phone yet from them but hoping I will because one thing I value in whatever market I step into is their products and customer care services provided. If you have purchased any other the realme products please do share your experience here so we can all rate how good they are.

Sharing the link to the video I found 👇

https://www.instagram.com/reel/DE8atM3MyR4/?igsh=MXE4am9yZmtqcWF5Nw==
Re: Customer Comes First by Tolalizzy(f): 8:19am On Feb 19, 2025
Ekanem66:
So guys we all know about the whole "customers are always right" slogan used in the business market, I recently found out after following a phone brand that they always put their customers first and it is the realme phones. I went through their page and saw how they attend to their customers, and they even had a short video review done from their customers all over the globe and that was actually beautiful to watch 😍..

I haven't gotten a phone yet from them but hoping I will because one thing I value in whatever market I step into is their products and customer care services provided. If you have purchased any other the realme products please do share your experience here so we can all rate how good they are.

Sharing the link to the video I found 👇

https://www.instagram.com/reel/DE8atM3MyR4/?igsh=MXE4am9yZmtqcWF5Nw==
One of the basic role of a brand is to satisfy their consumers and realme is doing that perfectly.
Re: Customer Comes First by Tolalizzy(f): 8:21am On Feb 19, 2025
I have watched reviews from their customers all over the world and I can say its beautiful.
Re: Customer Comes First by Kim4Christ(m): 1:10am On Feb 20, 2025
This is a great move to see customers getting their complaint attended to on time by realme, they are doing well
Re: Customer Comes First by Oyinkan99: 2:34pm On Feb 22, 2025
For the fact realme recognise and appreciate their customers is what I love most
Re: Customer Comes First by doointernationa: 8:06pm On Feb 22, 2025
It is something worthy of emulation
Re: Customer Comes First by doointernationa: 8:08pm On Feb 22, 2025
I love how they put their customers first and how they get to attend to all their reviews worldwide.
Re: Customer Comes First by doointernationa: 8:10pm On Feb 22, 2025
And seeing those reviews from their users so far, there is no lies in their products.
Re: Customer Comes First by doointernationa: 8:12pm On Feb 22, 2025
At first when they came to Nigeria, I thought it was a new brand coming up newly and trying to set up the market for Nigerian users, but when I made more research, I found out, they were also in many other countries making waves.
Re: Customer Comes First by doointernationa: 8:14pm On Feb 22, 2025
It's nice to have realme in Nigeria, we get to use their amazing products at first hand.
Re: Customer Comes First by Praizee5: 11:01pm On Feb 22, 2025
I think their customer service is great, from all the reviews I've seen.
Re: Customer Comes First by Desewa08: 4:35am On Feb 23, 2025
I love brands that actually listen to their customers! Haven’t tried realme yet, but this makes me curious
Re: Customer Comes First by Desewa08: 4:36am On Feb 23, 2025
It’s refreshing to see brands valuing their customers beyond just sales. Hope you get to try their phone soon
Re: Customer Comes First by Desewa08: 4:36am On Feb 23, 2025
I’ve seen a lot of good reviews about them too! Thinking of getting one soon. Which model are you considering?
Re: Customer Comes First by Desewa08: 4:39am On Feb 23, 2025
Customer service can make or break a brand for me. Glad to hear realme is doing it right! 👏
Re: Customer Comes First by Desewa08: 4:40am On Feb 23, 2025
A brand that listens? That’s a win! More companies need to take notes.
Re: Customer Comes First by StarBarbiee(f): 11:18am On Feb 23, 2025
AdaIheoma:
It's so sweet to know of a brand that prioritises their customers leaving them satisfied
yeah it really makes the experience a good one tbh
Re: Customer Comes First by StarBarbiee(f): 11:20am On Feb 23, 2025
Desewa08:
A brand that listens? That’s a win! More companies need to take notes.
heavy on this
Re: Customer Comes First by StarBarbiee(f): 11:21am On Feb 23, 2025
Desewa08:
Customer service can make or break a brand for me. Glad to hear realme is doing it right! 👏
yeah they really are
Re: Customer Comes First by StarBarbiee(f): 11:22am On Feb 23, 2025
Praizee5:
I think their customer service is great, from all the reviews I've seen.
yes they're pretty great
Re: Customer Comes First by StarBarbiee(f): 11:23am On Feb 23, 2025
Tolalizzy:
One of the basic role of a brand is to satisfy their consumers and realme is doing that perfectly.
uh huh 👌
Re: Customer Comes First by StarBarbiee(f): 11:24am On Feb 23, 2025
The fact that they make sure their customers are satisfied is really impressive and says slot about the brand.
Re: Customer Comes First by Darklantern: 1:06pm On Feb 23, 2025
Yeah...I know right. It really helps the brand
Re: Customer Comes First by bioluwatinfe: 3:51pm On Feb 23, 2025
Love that they prioritize customers needs and satisfaction
Re: Customer Comes First by debopeola(f): 7:29pm On Feb 23, 2025
Their customer service is one of the best.
Re: Customer Comes First by debopeola(f): 7:31pm On Feb 23, 2025
When I saw the reviews video, I was wowed
Re: Customer Comes First by debopeola(f): 7:32pm On Feb 23, 2025
What is a brand without the customers? They have really taken the business world into another level
Re: Customer Comes First by debopeola(f): 7:35pm On Feb 23, 2025
Reviews from the audience and users brings out the best of the brand
Re: Customer Comes First by debopeola(f): 7:36pm On Feb 23, 2025
It is such an exceptional move.
Kim4Christ:
This is a great move to see customers getting their complaint attended to on time by realme, they are doing well
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