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My Wordpress Is Showing Me This Error. Please Help - Webmasters - Nairaland

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My Wordpress Is Showing Me This Error. Please Help by durentboi(op): 6:00pm On Apr 27, 2025
My wordpress is showing me this error "There has been a critical error on this website", whenever I try to make purchases on my woocommerce or when I try to create an account (different from my admin account) to login my woocommerce shop. I am a digital marketing beginner, trying out running Google ads for my website, so my end goal is to test whether the purchase tag created on Google ads is working.

please advise, what could be wrong? what should I do?

thanks.

Re: My Wordpress Is Showing Me This Error. Please Help by teeteepeejay: 6:06pm On Apr 27, 2025
durentboi:
My wordpress is showing me this error "There has been a critical error on this website", whenever I try to make purchases on my woocommerce or when I try to create an account (different from my admin account) to login my woocommerce shop. I am a digital marketing beginner, trying out running Google ads for my website, so my end goal is to test whether the purchase tag created on Google ads is working.

please advise, what could be wrong? what should I do?

You need to roll back recent updates to any plugins or Uninstall any new ones

thanks.
Re: My Wordpress Is Showing Me This Error. Please Help by StarFist(m): 6:54pm On Apr 27, 2025
Check your admin email.

You will see the error message there.

Also, it might be from recent plugin updates. Kindly troubleshoot by disabling one after the other.
Re: My Wordpress Is Showing Me This Error. Please Help by etoluw: 10:24am On Apr 28, 2025
durentboi:
My wordpress is showing me this error "There has been a critical error on this website", whenever I try to make purchases on my woocommerce or when I try to create an account (different from my admin account) to login my woocommerce shop. I am a digital marketing beginner, trying out running Google ads for my website, so my end goal is to test whether the purchase tag created on Google ads is working.

please advise, what could be wrong? what should I do?

thanks.
This is usually caused by a faulty plugin.

You have to first turn on debug. This will show you the actual file causing the error. You can also check the error log file in the root folder

If you need more help you can Whatsapp me
Re: My Wordpress Is Showing Me This Error. Please Help by durentboi(op): 10:58am On Apr 28, 2025
StarFist:
Check your admin email.

You will see the error message there.

Also, it might be from recent plugin updates. Kindly troubleshoot by disabling one after the other.
thanks sir. I have enabled wordpress debug mode on my cpanel, and these are the errors it is showing.

Re: My Wordpress Is Showing Me This Error. Please Help by durentboi(op): 11:00am On Apr 28, 2025
etoluw:
This is usually caused by a faulty plugin.

You have to first turn on debug. This will show you the actual file causing the error. You can also check the error log file in the root folder

If you need more help you can Whatsapp me
thank you sir. I have enabled wordpress debug mode on my cpanel. this is the errors it is showing on my website and when i try to create a new account on woocommerce

Re: My Wordpress Is Showing Me This Error. Please Help by etoluw: 11:52am On Apr 28, 2025
durentboi:
thank you sir. I have enabled wordpress debug mode on my cpanel. this is the errors it is showing on my website and when i try to create a new account on woocommerce
You can see from the beginning. That is a fatal error caused by PHPMailer library.

This is the library used for sending emails in WordPress so anytime you visit a page that needs to send a mail this error will occur.

This is very unusual unless the file is corrupted. Maybe you should copy the library from a new WordPress folder and replace it.
Re: My Wordpress Is Showing Me This Error. Please Help by Emeka71(m): 9:57am On May 02, 2025
StarFist:
Check your admin email.

You will see the error message there.

Also, it might be from recent plugin updates. Kindly troubleshoot by disabling one after the other.
Yes o; something like that.
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