₦airaland Forum

Sadeeqdikkko:
The post office called me today and said I’ll have to pay over ₦100,000 in customs duty for a phone I ordered from AliExpress. This doesn’t make sense to me, since the phone only costs US $154.00. Is this normal? What should I do?

hakinze00:
Good day house, one of the items I received was substandard and aliexpress stepped in for me to return the package at the seller expense so I can get a refund, so my question is have anybody been in this situation before and what shipping option did they use? I received the package through speedaf and I am planning of making use of them to return the package. Though I am yet to receive the shipping address which I will be receiving later today or tomorrow

Focusfulfocus:
speedaf is cool

hakinze00:
Good day house, one of the items I received was substandard and aliexpress stepped in for me to return the package at the seller expense so I can get a refund, so my question is have anybody been in this situation before and what shipping option did they use? I received the package through speedaf and I am planning of making use of them to return the package. Though I am yet to receive the shipping address which I will be receiving later today or tomorrow

Olamak1:
You should have contacted seller when you discovered the defect in the product. He might offer for replacement, or at least proffer another solution . But your decision to return the item is not a wise one. Here's why:
1. Returning item to China is not as easy as it sounds (I learnt that Speedaf doesn't accept return on behalf of buyers). You could spend double the amount of the product, and at the end of the day, the item may not get to seller.

2. Unless seller confirms receipt of the item, Aliexpress won't approve your refund. Therfore, if item doesn't get to seller, how would you be refunded?

Next time you're facing similar issue, the best dispute option is " Refund only", even if it warrants that you settle for partial refund which is far better that losing the product and your money completely.

Olamak1:
You should have contacted seller when you discovered the defect in the product. He might offer for replacement, or at least proffer another solution . But your decision to return the item is not a wise one. Here's why:
1. Returning item to China is not as easy as it sounds (I learnt that Speedaf doesn't accept return on behalf of buyers). You could spend double the amount of the product, and at the end of the day, the item may not get to seller.

2. Unless seller confirms receipt of the item, Aliexpress won't approve your refund. Therfore, if item doesn't get to seller, how would you be refunded?

Next time you're facing similar issue, the best dispute option is " Refund only", even if it warrants that you settle for partial refund which is far better that losing the product and your money completely.

hakinze00:
Thanks so much for the feedback but the goods I received was replica speaker and it sounds really awful hence the reason for return and aliexpress said the seller will cover the shipping expenses but nevertheless I will go to post office and speedaf office close to me and compare the shipping fee if it is too much than expected then I will decide if i should count my loses.

Note: I tried the refunds only options the seller was offering a mediocre compensation compared to the value of the item. The speaker cost over 500k and the seller was offering a compensation of just 11k.

Olamak1:
High naira to dollar exchange rate.

Mamabella:
Good day . Please does anyone know if speedaf or custom are having issue. Cos I ordered for some item from temu ans its been at d custom since the 3rd of sept. Please will appreciate response on what to do .thanks

Mamabella:
Good day . Please does anyone know if speedaf or custom are having issue. Cos I ordered for some item from temu ans its been at d custom since the 3rd of sept. Please will appreciate response on what to do .thanks

aieromon:
Tracking shows 5th of September which fell on a public holiday.

Exercise patience.

lovewins:
Has anyone shipped items from AliExpress since the 1st of September that has shipped? Have2 different orders from that day and status since the 5th of September has been:

"Your package has arrived the airport, awaiting transit ".

Prinzton:
Just be patient sir. We're in same boat.

hakinze00:
Thanks so much for the feedback but the goods I received was replica speaker and it sounds really awful hence the reason for return and aliexpress said the seller will cover the shipping expenses but nevertheless I will go to post office and speedaf office close to me and compare the shipping fee if it is too much than expected then I will decide if i should count my loses.

Note: I tried the refunds only options the seller was offering a mediocre compensation compared to the value of the item. The speaker cost over 500k and the seller was offering a compensation of just 11k.

lovewins:
Do you have an update on this? Has the status changed yet?

omotolsy:
I have an item coming in from Malaysia post too since August 22 its exactly like yours nothing has changed.

aieromon:
Tracking shows 5th of September which fell on a public holiday.

Exercise patience.

omotolsy:
If you are someone like me that needs training on patience, shop from the Aliexpress of now. They will humble you. You will become a very patient someday at the end of the day.

lovewins:
Have you received any update whatsoever? Is there a way to contact Malaysia post too? It appears a lot of us are in this category particularly with orders made from August.